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Expressotel

3.0 star property

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Photo gallery for Expressotel

Classic Studio | Garden view
Classic Studio | Living area | Flat-screen TV
Restaurant
Comfort Studio | Living area | Flat-screen TV
Suite, 1 Bedroom | Living area | Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
Corner Clive Square and Tennyson Streets, Napier, 4110
  • Place, Marine Parade
    ‪6 min walk‬
  • Place, Napier Beach
    ‪8 min walk‬
  • Place, National Aquarium of New Zealand
    ‪16 min walk‬
  • Airport, Napier (NPE-Hawke's Bay)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | In-room safe, desk, iron/ironing board, free WiFi

Studio

8.8 out of 10
Excellent
(56 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Studio

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Room

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Classic Studio | Garden view

Classic Studio

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Studio

Comfort Studio | In-room safe, desk, iron/ironing board, free WiFi

Comfort Studio

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Expressotel

Along with a restaurant, this smoke-free hotel has a front desk safe and free Wi-Fi in public areas.
Expressotel offers 45 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Expressotel. During your stay, you're just a quick walk from Municipal Theatre. Features include free WiFi in public areas and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Art Deco Trust and MTG Hawke's Bay Museum
There's a restaurant on site. Public spaces have free WiFi. Expressotel also features a front desk safe and a lift.

This 3-star Napier hotel is smoke free.

Expressotel has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Bicycle storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 3 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from noon - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from noon - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 17119828
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

expressotel Hotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel
expressotel Napier
expressotel Hotel Napier

Expressotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 406 out of 763 reviews
Rating 8 - Good. 288 out of 763 reviews
Rating 6 - Okay. 47 out of 763 reviews
Rating 4 - Poor. 17 out of 763 reviews
Rating 2 - Terrible. 5 out of 763 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Anne

Liked: Cleanliness, property conditions & facilities
Tiny bathroom sink not suited for anything other than hand wash. No counter space
Stayed 3 nights in Jan 2026

10/10 Excellent

Aliki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had to change rooms due to a very loud vibrating bathroom fan and the very intense cleaning material smell. So we called reception and their super sweet and helpful staff member came out atn10pm to find us another room. Which was super nice, quiet and no smells! We like to thank you guys again for being so extra helpful and attentive. Mattresses were excellent, rooms spotless!
Stayed 1 night in Jan 2026

6/10 Okay

Marc

Travelled with family
Liked: Cleanliness, staff & service
Shower could be improved- from scalding hot to cold in an instant
Stayed 1 night in Jan 2026

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, amenities
Staff very helpful. Room very clean and location excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little boutique hotel with a tonne of amenities. Napier's Art Deco architecture is amazing.
Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Property conditions & facilities
Good is not great I disliked having to get in the side door when front door locked In the seedier part of town, as a single woman daunted by the early evening gatherings in park next door No real selection of decent tv channels No parking for guests other than public that needed early risings to feed the meter
Stayed 6 nights in Jan 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was fine. Staff were excellent. Suggest that someone may it a regular thing to give the tv remotes a clean. If the one in our room was anything to go by, they are quite dirty. Offered as helpful advice, not a complaint.
Stayed 5 nights in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, property conditions & facilities
Room… fresh decor, tidy. Staff… very friendly and informative. Proximity to cbd excellent. One concern was a lack of car parks. I know there was access to a car park across the road, but my car is special to me and I wouldn’t want to rely on that. Fortunately, I had a mate pick me up Saturday, but Sunday I walked & didn’t venture far as I didn’t want to lose my park.
Stayed 2 nights in Dec 2025

4/10 Poor

Helen

Travelled with partner
Disliked: Amenities, property conditions & facilities
Given a room that looks nothing like photoss (accessible/disabled room instead of normal studio that we booked). Light switches are way lower than normal height, can't find them without torch when waking up in the middle of the night, . Parking is inconvenient - only 9 parking space at hotel so had to park elsewhere and got up before 8am so we could pay parking for the day. Hard bed and hard pillows. Blackout curtains aren't wide enough to cover the side of the windows. Woken up by someone using spa bath at 7am. Positive: good location, hot shower, nice selection of tea.
Stayed 1 night in Dec 2025

10/10 Excellent

Kavinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and tidy. All things arranged properly. Only concern is it is very close to main road and bit noisy because of vehicles.
Stayed 1 night in Dec 2025

10/10 Excellent

Vincent, Auckland

Stayed 1 night in Dec 2025

10/10 Excellent

Shaun Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located.
Stayed 2 nights in Dec 2025

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming staff, parking, cleanliness, amenities
Stayed 1 night in Dec 2025

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, every thing i needed was there. Very good location!
Stayed 2 nights in Dec 2025

8/10 Good

Tane

Stayed 4 nights in Dec 2025

10/10 Excellent

N I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, easy parking, food options near by.
Stayed 1 night in Dec 2025

8/10 Good

TONY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always greeted with a smile and always accomodating nice place to stay and close to amenities and restaurants
Stayed 1 night in Dec 2025

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place to stay. We will be back
Stayed 1 night in Dec 2025

6/10 Okay

Paul, Hazelwood North

Stayed 1 night in Nov 2025

10/10 Excellent

kenneth

Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

Disliked: Amenities, property conditions & facilities
The location was just over the road from my conference venue, and the bed was comfortable. However there were some down sides: the bathroom shower head was quite caked with limescale - which did not inspire confidence that the rest of the rooms were also clean. The extractor unit in the bathroom could not be turned off and was generating a low thrum all night. Also the hotel has no laundry facilities, so if you need to do any washing you have to take your laundry three blocks to wash them at the nearest laundromat. (That is once you find out that their QR code compendium is out of date as to where the nearest laundromat is.)
Stayed 4 nights in Oct 2025

8/10 Good

TONY

Business traveller

Nice place to stay I didn’t like room 302 though

Stayed 1 night in Oct 2025

10/10 Excellent

Natasha Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay at Expressotel. The location is perfect for exploring the city centre, with everything just a short walk away. The staff were incredibly friendly & welcoming. The room was a great size - tidy, clean & very quiet. Highly recommended for anyone visiting the area!
Stayed 4 nights in Sep 2025

8/10 Good

George

Stayed 1 night in Sep 2025

10/10 Excellent

Jasmine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time in this hotel. Loved it!
Stayed 1 night in Sep 2025