8/10 Good
Kelly
27 Aug 2025
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed in the renovated luxury rooms which have been nicely done. I didn't use any of the facilities so cannot comment on those. Positives - Bed, dining table and chairs were nice and comfortable. Aircon worked well, kept the room warm and the renovated bathroom looks good. Plenty of parking. Negatives - No shower curtain, water splashes over the bathroom floor. Fine for first user but anyone after is standing in water or using towels to dry. No wall between bedrooms. There are thin wardrobe doors between the rooms as opposed to a wall, it's weird. Housekeeping - I stayed 2 nights and had towels replaced (a must given the shower situation) but they were just left outside my door along with several other rooms towels and flannels. Were still there in the morning so I suspect housekeeping forgot them and no one checked. I had ants in the kitchen of my room. Given the speed they got there I suspect it happens regularly but there was no fly spray or any other remedy. Lastly the reception staff seemed very disinterested in having me as a guest. She was efficient at check-in, but didn't smile or show any welcoming emotion, just factual and robotic as if it was a bit of an inconvenience I was there. Overall the stay was good but there definitely things that could have been done better.
Kelly
Stayed 2 nights in Aug 2025