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Palm City Motor Inn

4.0 star property

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Photo gallery for Palm City Motor Inn

Outdoor pool, pool umbrellas, pool loungers
Children’s area
Property entrance
Apartment, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
31 Georges Drive, Hawke's Bay, Napier, 4110
  • McLean Park
    ‪13 min walk‬
  • Marine Parade
    ‪19 min walk‬
  • National Aquarium of New Zealand
    ‪2 min drive‬
  • Napier (NPE-Hawke's Bay)
    ‪5 min drive‬

Room options

View all photos for Standard Studio, Kitchenette

Standard Studio, Kitchenette | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Studio, Kitchenette

8.6 out of 10
Excellent
(4 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Apartment, 2 Bedrooms

Family Apartment, 2 Bedrooms | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Apartment, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 74 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Accessible Studio, 1 Queen Bed

Accessible Studio, 1 Queen Bed | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Accessible Studio, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Apartment, 1 Bedroom

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Apartment, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Suite

40-inch Smart TV with digital channels, TV

Deluxe Suite

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Studio, 1 Queen Bed

40-inch Smart TV with digital channels, TV

Standard Studio, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio Suite, Jetted Tub

Deluxe Studio Suite, Jetted Tub | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Studio Suite, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Palm City Motor Inn

Family-friendly motel with outdoor pool and restaurant
An outdoor pool, a restaurant and a bar/lounge are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a business centre.
Palm City Motor Inn offers 30 air-conditioned accommodations with a hairdryer and an iron/ironing board. Fridges and microwaves are provided.

This Napier motel provides complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Palm City Motor Inn, you're just a quick walk from Faraday Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and tour or ticket assistance
  • On-site recreation includes a playground
  • Within a 15-minute walk of Faraday Centre and Nelson Park
Palm City Motor Inn offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. The family-friendly Palm City Motor Inn also features tour/ticket assistance, a garden, and a picnic area. Self parking is free.

Smoking is allowed in designated areas at this 4-star Napier motel.

For a fee, guests can enjoy a continental breakfast on weekdays from 7:30 AM and 9:00 AM.
Guestaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 7:30 AM to 9:00 AM for a fee: NZD 14 to 20 for adults and NZD 14 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Guestaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • No lift
  • Portable shower seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Friday (7:30 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
For any questions, please contact the property using the information on the booking confirmation
Check-in and check-out times vary on Sundays. Check-in time starts at 6 PM and check-out time is 8:30 PM.
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 December to 6 January:
  • Bar/Lounge
  • Business centre
  • Dining venue
The property will be renovating from 22 June 2025 to 30 August 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the motel will make every effort to minimise noise and disturbance.
The following facilities are closed on Friday, Saturday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 20.0 per day.
  • Cots (infant beds) are available for NZD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately NZD 14 to 20 for adults and NZD 14 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Rollaway bed fee: NZD 20.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Palm City Motor
Palm City Motor Inn
Palm City Motor Inn Napier
Palm City Motor Napier
Palm City Motor Inn Motel
Palm City Motor Inn Napier
Palm City Motor Inn Motel Napier

Palm City Motor Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 300 reviews
Rating 8 - Good. 119 out of 300 reviews
Rating 6 - Okay. 25 out of 300 reviews
Rating 4 - Poor. 4 out of 300 reviews
Rating 2 - Terrible. 1 out of 300 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

c

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2025

8/10 Good

Manoj

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
was quiet and near to the city
Stayed 2 nights in Apr 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very friendly staff. Large room with great bed
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On site restaurant was excellent
Stayed 3 nights in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay! Walking distance to McLean park.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice fresh rooms, quite large as well. friendly staff, will stay again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here when travelling for a rugby game. Loved everything about our stay and would highly recommend.
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy, good space, reasonable price - swimming pool. Perfect for us.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet location with large rooms
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Liked: Amenities
Good Restaurant beautiful food great service
Stayed 2 nights in May 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Amenities
The staff at Palm City Motel in Napier were very nice and very accommodating. Unfortunately the room we were in had an odd and unpleasant smell and the main room only had very bright ceiling lights. Not the most comfortable room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central and a great place to stay. Will stay there again next time we are in Napier.
Stayed 2 nights in Apr 2024

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fuss late check in. Felt safe. Very clean. Everything you need. Great option as had a hire car, so easy to park and short walk to centre.
Stayed 3 nights in Mar 2024

8/10 Good

Jaz

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Jayden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean and tidy, friendly owners. Wifi was intermittent - this is the only improvement I'd suggest.
Stayed 4 nights in Mar 2024

8/10 Good

Nell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jodi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spacious units with added bonus of bathroom downstairs. Comfortable beds
Stayed 2 nights in Dec 2023

6/10 Okay

Joanne, Kapiti Coast

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good location, the fridge froze our food which was very frustrating and the shower pressure was low. I have stayed here a few times before and it was much better.
Stayed 3 nights in Dec 2023

6/10 Okay

Janis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Not worth the money

The receptionist was really nice, otherwise the room smelled like a funeral home, looked like it was built 50 years ago, a few bugs here and there and the bed was super uncomfortable. Positive points for extra blankets. I paid way too much money for what I got.
Stayed 1 night in Dec 2023

8/10 Good

Tom

Stayed 1 night in Dec 2023

10/10 Excellent

Margaret

Stayed 3 nights in Oct 2023

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Guest restaurant was great.
Stayed 1 night in Oct 2023