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Grand Hotel Santa Lucia

4.0 star property

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Photo gallery for Grand Hotel Santa Lucia

Exterior
Daily continental breakfast (EUR 20 per person)
Aerial view
Property amenity
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly

Explore the area

View in a map
Via Partenope 46, Naples, NA, 80121
  • Place, Via Partenope
    ‪1 min walk‬
  • Place, Lungomare Caracciolo
    ‪2 min walk‬
  • Place, Castel dell'Ovo
    ‪7 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Double Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double Room

9.8 out of 10
Exceptional
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, Sea View

9.8 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Suite | Premium bedding, down duvets, minibar, in-room safe

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Double Room Single Use

Premium bedding, down duvets, minibar, in-room safe

Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Grand Hotel Santa Lucia

Luxury hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Grand Hotel Santa Lucia offers 88 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Smart televisions come with digital channels and pay-per-view films.

Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with slippers, bidets and hairdryers. This Naples hotel provides wireless Internet access for a surcharge. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Santa Lucia. During your stay, you're just a quick walk from Lungomare Caracciolo. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Just a 4-minute walk from Lungomare Caracciolo and 6 minutes on foot from Castel dell'Ovo
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes a conference centre. A fitness centre, tour/ticket assistance, and a garden are also featured at the luxury Grand Hotel Santa Lucia. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Il Pavone – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 25 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • il Pavone

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • High chair
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre (969 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1906
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25.00 per accommodation, per day
  • Only dogs and cats are allowed
  • Weight limit: 40 lb per pet
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Valet parking fee: EUR 25 per night
  • Pet fee: EUR 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Santa Lucia offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A14RW8B3M3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Santa Lucia
Grand Hotel Santa Lucia Naples
Grand Santa Lucia
Grand Santa Lucia Naples
Grand Hotel Naples
Grand Hotel Santa Lucia Hotel
Grand Hotel Santa Lucia Naples
Grand Hotel Santa Lucia Hotel Naples

Reviews

Grand Hotel Santa Lucia Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 552 out of 961 reviews
Rating 8 - Good. 283 out of 961 reviews
Rating 6 - Okay. 81 out of 961 reviews
Rating 4 - Poor. 35 out of 961 reviews
Rating 2 - Terrible. 10 out of 961 reviews

Reviews

8/10 Good

Grece

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Masakatsu

Stayed 4 nights in Aug 2025

10/10 Excellent

Ubah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very nice location and amazing staff
Stayed 2 nights in Jul 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Dimitrios, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Lania

Liked: Cleanliness, staff & service, property conditions & facilities
New home base in Naples. Lovely modern renovation and amenities.
Stayed 1 night in Jul 2025

10/10 Excellent

radia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in May 2025

6/10 Okay

Junaid

Liked: Cleanliness
Buffet Breakfast was below average for a hotel of this calibre , definitely don’t pay extra to include breakfast. Rooms were good. But the pictures of the rooms don’t match what you get !!! On Expedia
Stayed 5 nights in Jun 2025

10/10 Excellent

Milda

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and it’s truly a five star hotel. The rooms are huge with marble floors. There were two showers in the room with six different shower heads. Breakfast was excellent and included and very convenient to do our tours to Capri and Amalfi. You should write the con the name, Anthony Anthony my name. DARIO, Francisco, Luigi marine staff is the best
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in magnificent location. Service and food top rate.
Stayed 2 nights in Jun 2025

8/10 Good

Anthony

Stayed 3 nights in Jun 2025

10/10 Excellent

Debra

Stayed 1 night in May 2025

6/10 Okay

Katherine

Travelled with family
Liked: Cleanliness, property conditions & facilities
I had one night in Naples and decided to try this hotel. The location is fabulous - right on the water, Vesuvius looming. My room was expensive — $440 or so. I was on the ground floor facing the airshaft. Nice room but small and dark and $400+? The lobby is nice, the included breakfast was excellent. The front desk staff were bored verging on surly. I’d just spent 2 weeks in other Italian hotels, for the most part a happy welcoming experience. This one was a disappointment.
Stayed 1 night in May 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The breakfast was excellent. Good dining choices nearby.
Stayed 2 nights in May 2025

10/10 Excellent

Matthew

Stayed 6 nights in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
great location for walking and dining and the hotel is beautiful!
Stayed 1 night in May 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities
Excellent Hotel in a great area of Naples Service was very friendly and helpful with recommendations for Restaurants and destinations! I would recommend this hotel. Thank you!!!!
Stayed 6 nights in Apr 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fine. The valet situation is impossible it took nearly an hour for them to find our car upon checkout. Additionally when we checked in they did not have the room I had booked with two beds so we had to change rooms for our second night. The staff was extremely accommodating and polite and it’s possible our issues were singular but I wouldn’t stay again as a result.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice old style property convenient for the port for ferry to Capri ( short taxi ride 10 euro ) Many restaurants nearby
Stayed 1 night in Apr 2025

8/10 Good

Elena

Liked: Cleanliness, property conditions & facilities
The property location was ideal on the waterfront Staff were indifferent and passive rather than attentive and customer service focused
Stayed 3 nights in Apr 2025

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good 5 stars service and amenities
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Stayed 1 night in Oct 2024