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Hotel Eden

3.0 star property

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Photo gallery for Hotel Eden

Breakfast area
Lounge
Terrace/patio
Property entrance
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Corso Novara, 9, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪5 min walk‬
  • Place, Spaccanapoli
    ‪8 min walk‬
  • Place, Port of Naples
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬

Room options

View all photos for Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Double or Twin Room

7.6 out of 10
Good
(58 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free WiFi

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Hotel Eden

Hotel with a bar, near Port of Naples
A bar/lounge, a snack bar/deli and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and a front desk safe are on-site.
Hotel Eden offers 40 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Eden. During your stay, you're just a quick walk from Piazza Giuseppe Garibaldi. Enjoy features like free WiFi in public areas, plus a bar and concierge services.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a lift and a terrace
  • 12 minutes by foot from Spaccanapoli and a 3-minute drive from Naples National Archaeological Museum
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Eden also features a terrace, concierge services, and a front desk safe.

This 3-star Naples hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day)

Food and drink

  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1YFJGTBQ5
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Eden Naples
Hotel Eden Naples
Hotel Eden Hotel
Hotel Eden Naples
Hotel Eden Hotel Naples

Reviews

Hotel Eden Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 121 out of 513 reviews
Rating 8 - Good. 168 out of 513 reviews
Rating 6 - Okay. 115 out of 513 reviews
Rating 4 - Poor. 53 out of 513 reviews
Rating 2 - Terrible. 56 out of 513 reviews

Reviews

8/10 Good

Joseph

Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms are ok, outdated but very clean and liveable. The problem is the area around the property, is so unsafe, rubbish all over the place, homeless people and beggars everywhere, like 4 people tried to scam me and I was clutching my bag whole way to the hotel, convenient location to train station, I think if your visit Naples to use it as a home base to visit Capri, Sorrento, Amalfi etc it’s ok as your not hanging around the property often but if your coming to Naples to actually visit Naples I’d try to get somewhere near the old town and a safer and nicer place to use a Homebase for for visiting the coast would be Salerno, Salerno was abit rough around the edges but seemed safe and clean. I thought with the location and price it would be fine but I think I spent more on taxis because I didn’t feel safe walking around than I saved on choosing this place
Stayed 2 nights in Aug 2025

10/10 Excellent

Sunday

Stayed 3 nights in Jul 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, I never felt so disappointed !
Shower mould next to the towels
Bathroom
Next to the bed
Stayed 5 nights in Jul 2025

6/10 Okay

Karleen Singh

Travelled with family and small children
Disliked: Amenities
too much disturbance at night time. The room walls are so thin that if you’re next door guests talking or moving beds it’s making so much noises on night time, sometimes its sound someone knocking on your door . u can’t sleep on night time because of the noises. outside the hotel too many homeless people are sitting. so plz avoid this hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Modupe

Stayed 2 nights in Jul 2025

2/10 Terrible

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved that it was right across from the central station and I was easily able to get to the airport, around town, and to Pompeii. I could tell they take great pride in the rooms being very clean. The lighting in the room is a bit dark but I was able to open my window during the day to brighten the room. Being a single woman traveling solo I felt safe in the area despite how it looks. I also like that there were plenty of places to eat and a grocery store across the street.
Stayed 2 nights in Jul 2025

8/10 Good

Samit

Travelled with partner
Liked: Cleanliness
Hotel was good in terms of spacious, good bed, bathroom and great staff. But the property is old and the neighbourhood is very unsafe; closer to the central train station
Stayed 2 nights in Jul 2025

10/10 Excellent

Edgar

Stayed 1 night in Jul 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

6/10 Okay

david

Disliked: Cleanliness, amenities, property conditions & facilities
Just around the area was not safe. There was a lot of homeless people people drinking outside doing drugs and stuff like that so you have to be very careful, especially if you’re a solo travel people selling stuff on the street
Stayed 1 night in Jun 2025

8/10 Good

Hrvoje

Liked: Cleanliness, amenities
As expected!
Stayed 4 nights in Jun 2025

6/10 Okay

hishmat

Liked: Cleanliness
Disliked: Property conditions & facilities
The room needs upgrading
Stayed 3 nights in Jun 2025

10/10 Excellent

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eden was a nice enough hotel located in a dingy part of town. Parking is a nightmare. You have to go to a garage. 25euros/night. Otherwise no issues
Stayed 2 nights in May 2025

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean, and friendly hotel. The area has vone pro and one con: Directly at the train station for convenient travel to e.g. Rome. However, the area around the central train station is medium-safe just like in any other big city. We did enjoy our stay regardless.
Stayed 7 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good. 0 complaints.
Stayed 4 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location Cleaned properly every day, new towels etc No complaints
Stayed 2 nights in Jun 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. 3 minutes walk to the train station and metro station. The area doesn’t feel very safe though, so we always come back before it gets dark. Good value for the money.
Stayed 3 nights in Jun 2025

4/10 Poor

Milla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Run down, not as described, no coffee
Stayed 1 night in May 2025

4/10 Poor

Milla

Travelled with family
Disliked: Amenities, property conditions & facilities
No bar or deli as advertised, not even a coffee available in the morning. Aircon and fridge in room broken.
Stayed 1 night in May 2025

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, amenities
Excellent location near train and metro station
Stayed 5 nights in May 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location. Very cost effective.
Stayed 2 nights in May 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ioan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money hotel

It was a good hotel for our stay. The hotel was clean and the room was serviced every day including change of towels. Our room was large, air-conditioning in very good condition. Being on the main road, closed to the central train station makes the hotel a bit noisy during the day, but at night it quiets down. No much noise if the windows are closed. It would be nice though if they could provide some glasses or plastic cups for water. The surroundings streetsmay look a bit unkempt and daunting, but despite this we didn't feel unsafe.
Stayed 3 nights in May 2025