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LHP Napoli Palace & spa

5.0 star property
VIP Access

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Photo gallery for LHP Napoli Palace & spa

Couples treatment room(s), Turkish bath/hammam, body treatments
Creator video
Free daily buffet breakfast
Front of property – evening/night
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Viale di Augusto 74, Naples, NA, 80125
  • Place, Diego Armando Maradona Stadium
    ‪8 min walk‬
  • Place, Rai Production Center
    ‪10 min walk‬
  • Place, Mostra d'Oltremare
    ‪10 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room | Premium bedding, memory-foam beds, minibar, in-room safe

Classic Room

9.0 out of 10
Wonderful
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room, 1 King Bed with Sofa bed

View from room

Junior Room, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View

Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View | Living room | Flat-screen TV

Presidential Room, 1 King Bed with Sofa bed, Jetted Tub, City View

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Room, 1 Bedroom, Hot Tub, Tower

Premium bedding, memory-foam beds, minibar, in-room safe

Junior Room, 1 Bedroom, Hot Tub, Tower

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Classic Suite, Hot Tub

Classic Suite, Hot Tub | Premium bedding, memory-foam beds, minibar, in-room safe

Classic Suite, Hot Tub

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

LHP Napoli Palace & spa

Luxury hotel connected to a railway/underground station in Naples with a full-service spa
A full-service spa, a restaurant and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour health club, a poolside bar and a snack bar/deli are on-site.
LHP Napoli Palace & spa offers 58 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Memory foam beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a hydromassage showerhead, slippers, designer toiletries and bidets.

This Naples hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour health club, a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at LHP Napoli Palace & spa. During your stay, you'll be connected to a railway/underground station and just a quick walk from Diego Armando Maradona Stadium. Features include free breakfast and free WiFi in public areas, plus 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Ristorante Francy
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with aromatherapy, body treatments or facials at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym and a steam room
  • 7 minutes by foot from Diego Armando Maradona Stadium and a 3-minute drive from Lungomare Caracciolo
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
LHP Napoli Palace & spa offers its guests a full-service spa, a 24-hour health club, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the luxury LHP Napoli Palace & spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of LHP Napoli Palace & spa was completed in June 2022.

This 5-star Naples hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Ristorante Francy – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 30 per day)
  • Limited on-site valet parking
  • Onsite parking options include a garage and a carport

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ristorante Francy

Things to do

  • 24-hour health club
  • Designer stores
  • Full-service spa
  • Library
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 431 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Turkish bath

Accessibility

  • Lift

More

  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2022
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's rooftop terrace will be open from April 15 to November 1.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 28 March to 18 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20.0 per day
  • Spa fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT063049A1CUJDA32G
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 10 April and close on 14 October.
  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serius
Hotel Serius Naples
Serius Naples
Serius Hotel Naples

LHP Napoli Palace & spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 128 reviews
Rating 8 - Good. 26 out of 128 reviews
Rating 6 - Okay. 14 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 2 out of 128 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Mohamed Ali

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is nice but location isn’t the best and it’s definitely not a 5 star. I’d say it’s a very good 4 star. To be a 5 star in my opinion, the staff need better trainin. Two staff members decided to start having an argument in the middle of the breakfast area in front of guests then continued an explosive argument in the kitchen, which we could still hear. They could not care less whether people heard them or not. Italy is not known for world class customer service however even for Italy, it was really bad. Otherwise the hotel is fine. Please note they don’t do room service after 10pm so if you arrive late and are hungry, you are out of luck. We tried to book the spa but then the reception cannot actually book anything for you. Only the “spa lady” can and she was nowhere to be seen. We asked to be contacted so we could book some time to use the facilities but never heard back.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.. very clean & good breakfast choices
Stayed 2 nights in Sep 2025

10/10 Excellent

Mate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Shahab

Liked: Room comfort

Great Hotel

Great hotel. Staff and particularly Sarah and Marco at the front desk went above and beyond to help with anything. Great food top pool and breakfast. Be prepared to pay NYC hotel prices for food and cocktails.
Stayed 3 nights in Oct 2025

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

MARC

Stayed 2 nights in Sep 2025

6/10 Okay

Omar

Business traveller
Mediocre hotel very small the pool is the size of a bath tub don't let the photos fool you. This place is pictured really well.. not the best amenities.
Stayed 1 night in Sep 2025

8/10 Good

Michael, Hamilton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel, though with a bit of a tacky design. Adequate but not spacious rooms and a hard bed with hard pillows, slightly below the standard you'd expect for a reported five star hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Thi Nhu Ly

Stayed 1 night in Aug 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, clean, comfortable, and the service is a 10 out of 10!
Rooftop
In the lobby
Lobby
View from the front
Stayed 4 nights in Aug 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, amazing staff, amazing breakfast spread. We couldn’t have been happier!
Stayed 4 nights in Aug 2025

10/10 Excellent

Alexxus

Stayed 1 night in Jul 2025

10/10 Excellent

Veronika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean, everything was fabulous, staff all fantastic, delicious breakfast, etc. The only downside were the loungers at the pool that don’t have the reclining legs rest part, so you can only tan the front of your body.. lying on your tummy is very uncomfortable as the lounger ends at your knees.
Stayed 3 nights in Jul 2025

6/10 Okay

Rhea

Nothing special
Stayed 2 nights in Jun 2025

6/10 Okay

Abel Samuel

Stayed 3 nights in Jul 2025

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

yusef

Travelled with group
Liked: Amenities
Far from center but Clean and Comfortable Decoration a bit flashy
Stayed 1 night in Jun 2025

10/10 Excellent

Niki

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff are incredibly helpful and kind. They went above and beyond to make our stay super comfortable. The facility is clean and classy. The roof top is perfect - it has shade and comfortable places to lounge. My son and I are grateful they let us check out and still use the roof top and spa while we waited to go to a concert close by! It was perfect!
Stayed 1 night in Jun 2025

8/10 Good

Dean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Gianni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff, always offering something to make your life easier
Stayed 2 nights in Jun 2025

10/10 Excellent

Mansoor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in May 2025

10/10 Excellent

Andreas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025