2/10 Terrible
Zara
Travelled with group
18 Jan 2026
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place. Avoid booking. Toilet locks u out, handle broken, poor breakfast. Weird noises through the wall and roof. Issued complaint which will copy below and was ignored by owner. “Hi, we were not satisfied with our stay and were very upset with the service reieved. 1) we were locked out of the toilet and even though I messaged you and you’ve read the message you did not respond and we had to wait until 8 am in the morning to have this unlocked. We had no access to the toilet the entire night/stay. This was extremely difficult given we had just travelled from another country. Don’t speak the language. Don’t know any local places and was our first time visitingNaples. Due to this we suffered from physical pain as we weren’t able to go to the toilet the entire night. 2) when the door was open, the door handle was broken and barely usable 3) it was very cold and we were only provided a very thin blanket, not a proper duvet which was very difficult for us and again led to us feeling unwell 4) There was also no Wi-Fi and no alternative was ever offered or arranged, which is poor service from an accommodation provider.”
Zara
Stayed 1 night in Jan 2026





















