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Smart Hotel Napoli

4.0 star property

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Photo gallery for Smart Hotel Napoli

A cruise ship deck with seating areas, a large window with curtains, and a view of the ship's exterior.
An indoor seating area with white furniture and blue cushions, large windows, and indoor plants.
A modern spa room with a large bathtub, a seating area, and a massage table.
A table set with breakfast items, red chairs, and a view of a large ship with blue and white colors.
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Stazione Marittima, Naples, Città Metropolitana di Napoli, 80133
  • Place, Piazza del Municipio
    ‪3 min walk‬
  • Place, Molo Beverello Port
    ‪3 min walk‬
  • Place, Port of Naples
    ‪8 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Camera Standard (Tripla)

A single-bed room with a green-striped headboard, a small round table with a magazine, a green rug, and a window with curtains.

Camera Standard (Tripla)

9.2 out of 10
Wonderful
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double or 2 Single Beds, No Windows

A hotel room with a bed, a flat-screen TV mounted on the wall, and a view of the street outside through a glass door.

Standard Double Room, 1 Double or 2 Single Beds, No Windows

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Mezzanine

A hotel room with a large bed, a chair, a view through a glass door, and a brick-patterned wall.

Superior Double Room, Mezzanine

9.4 out of 10
Exceptional
(11 reviews)
  • Marina view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

A hotel room with a bed, a small table, a TV, and a bathroom visible through a door.

Standard Quadruple Room

9.0 out of 10
Wonderful
(16 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 Double Bed, Jetted Tub

A modern hotel room with a built-in bed, a small table, two chairs, and a view of the outside through large windows.

Junior Suite, 1 Double Bed, Jetted Tub

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed, No Windows

A hotel room with a bed, a flat-screen TV mounted on the wall, and a view of the street outside through a glass door.

Standard Double Room, 1 Double Bed, No Windows

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Patio, Ground Floor

Double Room, Patio, Ground Floor | Premium bedding, down duvets, pillow-top beds, minibar

Double Room, Patio, Ground Floor

8.6 out of 10
Excellent
(21 reviews)
  • Marina view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Double Bed, Jetted Tub

A modern bathroom with a large bathtub, a shower area, and a green door.

Room, 1 Double Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Rooms with Patio on the ground floor

Lobby

Rooms with Patio on the ground floor

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double room with hot tub

Premium bedding, down duvets, pillow-top beds, minibar

Double room with hot tub

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Exterior
Accadia Relais
Naples City Centre
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.9 out of 5, Exceptional, 43 reviews
The price is €198
includes taxes & fees
23 Jul - 24 Jul
Accadia Relais

About this property

Smart Hotel Napoli

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Smart Hotel Napoli offers 63 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch Smart televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Our customers tell us that they can't get enough of the helpful staff at Smart Hotel Napoli. During your stay, you'll be connected to the convention centre and just a quick walk from Molo Beverello Port. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine at Molo10, a bistro with ocean views
  • Services include a concierge, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Molo Beverello Port and 10 minutes on foot from Port of Naples
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and coworking spaces. Event space at this hotel measures 861 square feet (80 square metres) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at Smart Hotel Napoli.

This 4-star Naples hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Molo10 – Overlooking the ocean, this bistro specialises in Italian cuisine and serves breakfast, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Molo10

Things to do

  • Art gallery
  • Designer stores
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Business services

  • 861 square feet of conference space
  • Business centre
  • Coworking space
  • Meeting room

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is located within a secured customs area, and guests must pass through security to access it. The nearest vehicle access point is 164 feet (50 meters) away.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 11 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1CDFEU64O
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Smart Hotel Napoli Inn
Smart Hotel Napoli Naples
Smart Hotel Napoli Inn Naples

Smart Hotel Napoli Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 378 out of 611 reviews
Rating 8 - Good. 161 out of 611 reviews
Rating 6 - Okay. 47 out of 611 reviews
Rating 4 - Poor. 15 out of 611 reviews
Rating 2 - Terrible. 10 out of 611 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Very good if you want to get on a ferry to the islands
Stayed 1 night in Apr 2026
Verified

8/10 Good

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place !!! Will go again , I had to check out at 3:30 am to catch flight … they even gave me my breakfast to go ! Clean ! And ALL staff is amazing ! I highly recommend this beautiful hotel ! Grazie di vero cuore a tutti
Room service and great food !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service
Great staff Wonderful Location !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff, clean rooms
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Noor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and nice breakfast
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Jenalyn Blanch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

giacomo

Liked: Cleanliness, amenities
Great location , clean .
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to metro and ferries and some “sights” within walking distance. Rooms clean and adequate if slightly short of storage facilities and power sockets. Clean towels and linen every day an unnecessary luxury?! Staff extremely friendly, approachable and helpful. A pity more was not made of the bar/restaurant. it was not patio weather when we visited but at other times that would be a nice feature
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities
Very clean, very quiet and modern and roomy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay post cruise would recommend to anyone
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk service was great, location for what we wanted to see was perfect. Clean, new, just a nice experience.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience at Smart Hotel Naples! The staff were wonderful—friendly, helpful, and very accommodating throughout our stay. The rooms were clean, comfortable, and had great amenities, making everything easy and enjoyable. The hotel restaurant was also fantastic. Definitely a highlight for us. The location couldn’t be better, especially if you’re cruising with MSC, as the port is just around the corner. We really appreciated how accommodating the team was with our luggage. They allowed us to store our bags after check-out while we went on our Pompeii excursion, and even a week later after returning from our cruise, they kindly let us store our luggage again while we grabbed lunch before heading out of Naples. Overall, a very convenient and welcoming place to stay. We’d absolutely recommend Smart Hotel Naples!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Astrid

Liked: Staff & service
It was ok to stay for a night after the cruise- very conveniently located at the cruise terminal.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Gregory

Liked: Cleanliness
Great location for catching ferry to capri
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Burtrum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. The room was lovely and quiet with great views of the port. The restaurant had excellent food with very friendly staff. The adjacent location to the terminal was phenomenal.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Maria Ines

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place! I was so surprised by kindness of the people. It was my birthday and they surprise me with cake, candles e sing a happy birthday for me! I was amazing! The location is great because we can get to/ from the airport in a bus for 5 $, very close to metro line 1 too. Everything is nice, modern and clean! I just loved!!!5🌟
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nineveh

I highly recommend this place. It is very good in every aspect.
Stayed 1 night in Sep 2025
Verified

8/10 Good

meir

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if going on a cruise from Naples. Walk out the door and you’re at the ship.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice to start your holiday with pre cruise stay, very friendly and professional staff, would definitely recommend this hotel
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nital

Liked: Cleanliness
Close to port for ferry
Stayed 1 night in Sep 2025