See all properties

UNA Hotels Napoli

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for UNA Hotels Napoli

Front of property
Suite (Double) | Terrace/patio
Rooftop terrace
Property entrance
Staircase

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Piazza Garibaldi, 9/10, Naples, NA, 80142
  • Place, Piazza Giuseppe Garibaldi
    ‪1 min walk‬
  • Place, Spaccanapoli
    ‪3 min walk‬
  • Place, Port of Naples
    ‪17 min walk‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Double Room (2 Adults + 1 Child)

Premium bedding, down duvets, in-room safe, desk

Superior Double Room (2 Adults + 1 Child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Single Room, 1 Large Single Bed (French Bed)

Classic Single Room, 1 Large Single Bed (French Bed) | Premium bedding, down duvets, in-room safe, desk

Classic Single Room, 1 Large Single Bed (French Bed)

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite (Double)

Suite (Double) | Premium bedding, down duvets, in-room safe, desk

Suite (Double)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, down duvets, in-room safe, desk

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down duvets, in-room safe, desk

Executive Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, in-room safe, desk

Classic Double Room

9.2 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (With Rollaway Bed)

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room (With Rollaway Bed)

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed

Similar properties

Daily buffet breakfast (EUR 14 per person)
Starhotels Terminus
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,003 reviews
The price is €140
includes taxes & fees
21 Jan - 22 Jan
Starhotels Terminus

About this property

UNA Hotels Napoli

Pet-friendly hotel connected to the convention centre in Naples with a rooftop terrace
This smoke-free hotel features a restaurant, a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site. Housekeeping is available on request.
UNA Hotels Napoli offers 89 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at UNA Hotels Napoli gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Spaccanapoli. You'll find features such as free WiFi in public areas, plus a restaurant and a snack bar/deli. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Vesuvio Roof Restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests love the breakfast and restaurant
  • 6 minutes by foot from Spaccanapoli and a 3-minute drive from Molo Beverello Port
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 3 meeting rooms. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly UNA Hotels Napoli.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Vesuvio Roof Restaurant – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 10 to 30 per person
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Vesuvio Roof Restaurant

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • On the waterfront
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift (79 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 7 January 2026 to 5 March 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 to 30 for adults and EUR 0 to 30 for children
  • Nearby parking fee: EUR 30 per day (492 ft away)
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1SRWAOHTW
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Napoli Una
Hotel Una Napoli
Napoli Hotel Una
Napoli Una Hotel
Una Hotel Napoli
Una Hotel Napoli Naples
Una Napoli
Una Napoli Hotel
Una Napoli Naples
Una Hotel Naples
UNAHOTELS Napoli Hotel Naples
UNAHOTELS Napoli Hotel
UNAHOTELS Napoli Naples

UNA Hotels Napoli Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 560 out of 1002 reviews
Rating 8 - Good. 284 out of 1002 reviews
Rating 6 - Okay. 104 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Candace

Travelled with partner
Liked: Amenities
Hotel was ok, great location next to train station but the area around hotel is not the nicest in Naples. I felt safe because I was with my husband. Alone or after dark …. That would have been a no. Room was clean, carpets in hallways need cleaning or updating but all in all fair price. Breakfast was good and the staff were exceptionally nice.
Stayed 3 nights in Oct 2025

8/10 Good

Maria Giuseppa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean room, very spacious but, very noisy area.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Helpful, considerate, very accommodating. Gabriele and Juliana were both very professional, personable, communicative and provided valuable information. They are both assets to the organization and made our stay perfect. I had only one observation in the outdoor dining area on the rooftop. The wait staff did not clean the table from the prior customers before serving me aperitivo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location friendly staff lovely hotel
Stayed 1 night in Oct 2025

10/10 Excellent

GIULIO

Stayed 1 night in Oct 2025

8/10 Good

Dan

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are travelling to Capri Sorrento, and Amalfi Coast. Breakfast is amazing too.
Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Yinglan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , nice view from balcony , nice setting ,helpful staff , definitely will recommend to friends and family .
Stayed 3 nights in Sep 2025

10/10 Excellent

Oxana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Roe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The suit we were in was very spacious. We were on 3rd floor corner. Unfortunately it was a high traffic corner so a noticable level of street noise and a Friday and Saturday night. Roof Top restaurant was very good.
Stayed 2 nights in Oct 2025

8/10 Good

Julia

Stayed 3 nights in Oct 2025

10/10 Excellent

Zachary Allen

Travelled with family
Liked: Cleanliness, staff & service, amenities
- Staff excellent, attentive, and welcoming - Room and hotel very clean, albeit some small inconveniences (i.e. bath plug was not lifting, glazed bathroom door not very private or soundproof and without a functioning lock) - Roof terrace is pleasant with a good atmosphere - Breakfast was delicious and varied - Easy access to main train station/hub, though area around the hotel is dirty, noisy, and often with shady-looking characters - Short walk to historical center of Naples and many decent pizzerias Overall, would recommend for the convenience and quality of the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dorota, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and well appointed with the view on the square. The area is noisy, but the windows were pretty well soundproof. Wonderful rooftop restaurant with both indoor and outdoor sitting. Staff was nice and helpful. Overall would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kunal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Joseph

Stayed 5 nights in Sep 2025

8/10 Good

julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel set in a beautifully converted old building. Modern, clean with a rooftop restaurant area and large internal dining space. Reception staff were very friendly and helpful. The room facilities were great as was the generous sized bathroom. The only downside was the location - very convenient for the central station but not the cleanest nor attractive area and some walk from the historical centre or port area.
Stayed 1 night in Sep 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this hotel again if I ever were to return to Napoli, but Napoli is overall, a dirty city. The hotel is conveniently located and very clean. The staff is excellent. But Dear Napoli, clean up your streets. Collect garbage more often, and cover your graffiti
Stayed 2 nights in Sep 2025

8/10 Good

JAYNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is close to the train stations, ideal for visiting Pompei which is why we close it. The room was clean and very spacious with a great view over the square in front of the hotel. The bed was comfortable and we had a good nights sleep due to triple glazed windows blocking the noise from the square. The public spaces were a little rundown with stained carpets in the corridors. Every one at the hotel was cheerful and helpful. We ate at the rooftop restaurant on the second night as we didn't feel safe in the streets around there in the evenings. The food and service was superb and I'm glad we tried it.
Stayed 3 nights in Sep 2025

6/10 Okay

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was disappointing that we were charged for the water in our room, as we thought it was free. The hotel only provides paper cups and when we requested two glasses, we were told it would be 10€ a night. As the glasses would need to be delivered by room service. This was unbelievably as it seemed a reasonable request. And never have we been charged in any hotel to use a glass! The reception team were brilliant and really helpful with for example train information.
Stayed 4 nights in Sep 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind and helpful and the location was super convenient since it was by the train station. The room was clean and comfortable and i truly enjoyed my stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service
We arrived at the hotel at midnight and were immediately told there was no room available, despite having confirmed our late arrival with the hotel earlier that afternoon on the 23rd. They claimed they couldn't find our reservation in their system. Without our consent, they arranged for us to stay at another hotel nearby, which is located in an unsafe neighborhood. When we arrived at the new hotel around 2:00 a.m., we were given the smallest room, and our stay was completely unacceptable. We did not sleep at all that night. We paid $471 CAD for a booking at Hotel Una, but instead, we were redirected to a hotel that was far from acceptable. Additionally, we spent two hours struggling to find transportation. This experience was unacceptable and demands an appropriate resolution.
Stayed 1 night in Sep 2025

10/10 Excellent

Peter W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was first class and the staff very helpful
Stayed 6 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025