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Hotel Mystays Premier Narita

3.0 star property

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Exterior
Premier Suite, Non Smoking | In-room safe, desk, blackout curtains, soundproofing
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

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31 Oyama, Narita, Chiba, 286-0131
  • Place, Naritasan Park
    ‪6 min drive‬
  • Place, Narita Omotesando
    ‪6 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪6 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪10 min drive‬

Room options

View all photos for Comfort Double Room, Smoking

In-room safe, desk, blackout curtains, soundproofing

Comfort Double Room, Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Double Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Queen Room, Non Smoking

Superior Queen Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Superior Queen Room, Non Smoking

8.6 out of 10
Excellent
(17 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

8.2 out of 10
Very good
(54 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Smoking

7.8 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Urban Twin Room, Non Smoking

Standard Urban Twin Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Standard Urban Twin Room, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Japanese Suite "Nagomi", Non Smoking

Japanese Suite "Nagomi", Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Japanese Suite "Nagomi", Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 70 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Comfort Twin Room, Non Smoking

Comfort Twin Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Comfort Twin Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Standard Triple Room, Non Smoking (2 Single Beds, 1 Extra Bed)

Standard Triple Room, Non Smoking (2 Single Beds, 1 Extra Bed) | In-room safe, desk, blackout curtains, soundproofing

Standard Triple Room, Non Smoking (2 Single Beds, 1 Extra Bed)

8.8 out of 10
Excellent
(25 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Superior Triple Room, Non Smoking

8.0 out of 10
Very good
(20 reviews)
  • 29 sq m
  • Sleeps 6
  • 3 Large Single Beds

View all photos for Premier Suite, Non Smoking

Premier Suite, Non Smoking | In-room safe, desk, blackout curtains, soundproofing

Premier Suite, Non Smoking

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Comfort Double Room, Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Mystays Premier Narita

Hotel with 3 restaurants, near Naritasan Park
3 restaurants, a full-service spa and an indoor pool are available at this hotel. Free WiFi in public areas, a free airport shuttle and a free shopping centre shuttle are also provided. Additionally, a fitness centre, a bar/lounge and an outdoor tennis court are on-site.
Hotel Mystays Premier Narita offers 711 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mystays Premier Narita. During your stay, you'll be within walking distance of Omote-sandō. Features include free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 5 minutes by car from Naritasan Park and 6 minutes from Narita Omotesando
  • Free airport, railway station and shopping centre shuttle service
Hotel Mystays Premier Narita offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 3 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Mystays Premier Narita. A roundtrip airport shuttle at scheduled times, A shopping centre shuttle and A train station pick-up shuttle are free. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10 AM.
Gardenia – This restaurant serves breakfast, lunch and dinner.
Japanese Restaurant Azuma – This restaurant specialises in Japanese cuisine and only serves dinner. Open selected days.
Horai – This restaurant specialises in Chinese cuisine and only serves dinner. Open selected days.
Pegasus – This bar only serves light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:30 AM to 9:00 PM at scheduled times
  • Free train station pick-up shuttle from 7:00 AM to 11:00 PM
  • Train station shuttle at scheduled times
  • Free shopping centre shuttle
  • Free train station drop-off
  • Uncovered parking on site (JPY 400 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: JPY 2,420 for adults and JPY 1,350 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Gardenia
  • Horai
  • Japanese Restaurant Azuma
  • Pegasus

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Full-service spa

  • Public indoor bath (no minerals)
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The check-in time will change to 3 PM from December 1, 2025.

Renovations and closures

The following facilities or services will be unavailable from January 18 2024 to January 17 2026 (dates subject to change):
  • Bar/Lounge(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2420 for adults and from JPY 1350 for children
  • Uncovered self-parking fee: JPY 400 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Mystays Premier Narita offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
For the comfort of guests using the public bath, this property does not permit children who wear nappies to use the facilities at any time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS PREMIER
MYSTAYS PREMIER Narita
Hotel HOTEL MYSTAYS PREMIER Narita Narita
Narita HOTEL MYSTAYS PREMIER Narita Hotel
Hotel HOTEL MYSTAYS PREMIER Narita
HOTEL MYSTAYS PREMIER Narita Narita
MYSTAYS PREMIER
Mystays Premier Narita Narita
HOTEL MYSTAYS PREMIER Narita Hotel
HOTEL MYSTAYS PREMIER Narita Narita
HOTEL MYSTAYS PREMIER Narita Hotel Narita

Hotel Mystays Premier Narita Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 938 out of 1597 reviews
Rating 8 - Good. 443 out of 1597 reviews
Rating 6 - Okay. 133 out of 1597 reviews
Rating 4 - Poor. 46 out of 1597 reviews
Rating 2 - Terrible. 37 out of 1597 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Conall

Stayed 1 night in Jul 2025

10/10 Excellent

Ann, Carmichael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is everything and Steven who I've known for many years is an excellent manager - he's wonderful with guests and very knowledgeable. A shout-out to Sylvain too! The MyStays is the old Tokyu, and it's as good as ever - clean, good restaurant, reliable van, crew restaurant on the lower floor, pretty garden, convenient to NRT airport. It's a good choice all around.
Stayed 1 night in Jul 2025

10/10 Excellent

HOANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, 24-hour convenient store, cleanliness, shuttle service....are a few things stand out among other good things the hotel offers.
Stayed 2 nights in Jul 2025

10/10 Excellent

Zoraya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good for the price

Estuvo muy bien el hotel el servicio por el precio de el hotel , lo único que agregaría sería la televisión actualizarla con acceso a servicios como Netflix o otros canales de suscripción
Stayed 1 night in Jun 2025

2/10 Terrible

Olivia, Daly City, CA

Travelled with family
Disliked: Amenities, property conditions & facilities
Super dirty for cheap tourists. My room reeked of smoke and feet. Avoid.
Stayed 1 night in Jul 2025

10/10 Excellent

Rajnesh

Liked: Cleanliness, staff & service, property conditions & facilities
All good Thanks
Stayed 1 night in Jul 2025

2/10 Terrible

Harsimran

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Our room was disgusting, literally had a blood stain on the bed and despite calling the front desk I had to go downstairs in person and show them a photo to get it changed. The towel had a massive stain on it, the room was dated and overall felt unclean, the bathroom felt like an airplane bathroom. They spent all their renovation money on making the lobby and outside look nice and left the rooms behind.
Blood stain on the bed
Stain on towel
Stayed 1 night in Jul 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel in general is lovely. Staff are amazing. The breakfast has a wonderful variety of options. The bed is nice. Bathroom was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

William A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Prerna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff, easy in and out of the airport, clean rooms and comfortable pillows.
Stayed 1 night in Jul 2025

8/10 Good

Yukie

Stayed 1 night in Jul 2025

10/10 Excellent

BILLY HIU-NIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is F&B options in the building and dedicated convenient store. Room is clean and functional. Ice machine and microwave in 2 floors of the building. Totally enough and fair. There is nothing in the area. which is fine, you come to expect for an airport hotel. Free Shuttle bus was great to visit Narita town and Aeon shopping mall. For some, this is better than crowded tokyo sites. Great spot for 1-2 night transit/jetlag adjustment. After a 10 plus hour flight, you don't to spend few more hours running around town you are not familiar with and hauling luggage. So a quick airport hotel stay for 1 night recovery is recommended.
Stayed 2 nights in Jul 2025

8/10 Good

Yi Ching

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Joselito, panorama city

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and in a good location close to Narita Airport. They offer a free shuttle to the airport. Our main concern is their air conditioning; it’s hot in the room. Even though they have a thermostat, we called them and they said it’s centralized, so even if we adjust the thermostat to the lowest setting, it’s still hot. My husband can’t sleep, so he called them again and asked for an electric fan, and they were able to provide one.
Stayed 1 night in Jul 2025

10/10 Excellent

sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very roomy with excellent supply of all you need.
Stayed 1 night in Jul 2025

10/10 Excellent

Akiko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is kind and the service is great for the price.
Stayed 1 night in Jul 2025

10/10 Excellent

JOSE

Liked: Property conditions & facilities
Great hotel, we had a relaxing night prior to returning home.
Stayed 1 night in May 2025

8/10 Good

Su

Travelled with family
Liked: Staff & service, amenities
It is convenient and quiet. The beds are comfortable because they are very firm. The facilities are old and had musty smell. Although the room is non smoking, it smells like someone smoked in there. Love the shuttle pick up and drop off. Love the pool and workout room. The staff is very friendly. I wish it was a little newer.
Stayed 1 night in Jul 2025

4/10 Poor

Khai

Stayed 1 night in Jul 2025

10/10 Excellent

SAYURI

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The convenience store downstairs opens 24h. Pretty clean. Staff at the reception were too slow but kind.
Stayed 1 night in Jul 2025

10/10 Excellent

Shinji

Liked: Cleanliness, staff & service, property conditions & facilities
This place is easy to go to a big shopping center. Taxi was about 1800yen for one way and hotel has free bus ride as well.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristy

Travelled with family and small children
Liked: Amenities
Fantastic staff, option of shuttle to the village, convenience store, indoor and out door dining, pool out door
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with a 10mins shuttle bus to and from the airport. Rooms are a bit dated but good breakfast buffet and a convenience store next to the reception desk.
Stayed 1 night in Jul 2025

8/10 Good

Philein

Liked: Amenities
Property is a little outdated. Quality of furniture in room showing wear as well.
Stayed 1 night in Jul 2025

8/10 Good

TAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a nice hotel that offered airport shuttle which is great. However location is far from near towns if you’re walking. Limited dining options in hotel. You would need to get into town for more options. Overall the hotel itself is great but location is not ideal.
Stayed 2 nights in Jun 2025