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Hotel Nikko Narita

4.0 star property

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Photo gallery for Hotel Nikko Narita

Lobby
Creator video
Chapel
Desk, blackout curtains, soundproofing, iron/ironing board
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
500 Tokko, Narita, Chiba-ken, 286-0106
  • Place, Sakura-no-Yama Hill
    ‪3 min drive‬
  • Place, Naritasan Shinshoji Temple
    ‪11 min drive‬
  • Place, Narita Dream Dairy Farm
    ‪17 min drive‬
  • Airport, Tokyo (NRT-Narita Intl.)
    ‪4 min drive‬

Room options

View all photos for Main Building Japanese Style Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Japanese Style Family Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

View all photos for Main Building Comfort Family Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Family Room

  • Sleeps 4

View all photos for Main Building Style Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room

  • Sleeps 1

View all photos for Annex Executive Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Triple Room

  • Sleeps 3

View all photos for Main Building Style Connect Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Connect Room

  • Sleeps 2

View all photos for Main Building Comfort Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Triple Room

  • Sleeps 3

View all photos for Main Building Standard Twin With Extra Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Twin With Extra Bed

  • Sleeps 3

View all photos for (Main) Comfort Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(47 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Style Single Room, Non-Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single Room, Non-Smoking

8.8 out of 10
Excellent
(167 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) J-style Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) J-style Family Room, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for (Annex) Superior Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room, Non Smoking

9.2 out of 10
Wonderful
(106 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Superior Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Double Room, Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Annex) Superior Twin Room with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Superior Twin Room with Extra Bed, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Annex) Executive Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Twin Room, Non Smoking

9.4 out of 10
Exceptional
(64 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Annex) Executive Double Room, Queen Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Double Room, Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for (Main) Standard Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Style Single (Airweave matress) Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Style Single (Airweave matress) Non Smoking

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Single Room, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for (Main) Comfort Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Triple Room, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for (Annex) Junior Suite Twin Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Junior Suite Twin Room, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (Main) Connecting Single Rooms, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Connecting Single Rooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for (Main) Standard Twin with Extra Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Twin with Extra Bed, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Bed

View all photos for (Main) Standard Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Family Room, Non Smoking

8.8 out of 10
Excellent
(10 reviews)
  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for (Annex) Executive Triple Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Annex) Executive Triple Room, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for (Main) Comfort Family Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Family Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Double Beds

View all photos for Annex Executive Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Twin Room

  • Sleeps 2

View all photos for Annex Executive Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Executive Queen Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Main Building Comfort Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Main Building Comfort King Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

View all photos for Annex Jr.Suite Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Jr.Suite Twin Room

  • Sleeps 2

View all photos for (Main) Standard Single Room, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for (Main) Comfort Double Room, 1 King Bed, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

(Main) Comfort Double Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Main Building Style Single Room With Airweave Mattress Pad

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Single Room With Airweave Mattress Pad

  • Sleeps 1

View all photos for Japanese Style Family Room (J-Style)-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room (J-Style)-Main Building, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 4 Single Futons

View all photos for Japanese Style Family Room-Main Building, Non Smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Japanese Style Family Room-Main Building, Non Smoking

9.0 out of 10
Wonderful
(43 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Style Twin Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, Non Smoking (Main Bldg)

9.6 out of 10
Exceptional
(4 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Business Style Queen Room, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Business Style Queen Room, Non Smoking (Main Bldg)

8.8 out of 10
Excellent
(39 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Style Twin Room, with Sofa bed, Non Smoking (Main Bldg)

9.2 out of 10
Wonderful
(25 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Style Triple Room, Non Smoking (Main Bldg)

Style Triple Room, Non Smoking (Main Bldg) | Desk, blackout curtains, soundproofing, iron/ironing board

Style Triple Room, Non Smoking (Main Bldg)

9.8 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Economy Double Room (Single Use) Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room (Single Use) Non Smoking (Main Bldg)

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room,Non Smoking (Main Bldg)

Desk, blackout curtains, soundproofing, iron/ironing board

Economy Double Room,Non Smoking (Main Bldg)

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Main Building Comfort Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Comfort Single Room

  • Sleeps 1

View all photos for Annex Superior Twin Room with Extra Bed Non smoking

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room with Extra Bed Non smoking

  • Sleeps 3

View all photos for Main Building Standard Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Twin Room

  • Sleeps 2

View all photos for Annex Superior Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Twin Room

  • Sleeps 2

View all photos for Annex Superior Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Annex Superior Queen Room

  • Sleeps 2

View all photos for Main Building Standard Single Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Standard Single Room

  • Sleeps 1

View all photos for Main Building Business Style Queen Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Business Style Queen Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2

View all photos for Main Building Style Twin Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin Room

  • Sleeps 2

View all photos for Main Building Style Twin With Sofa Bed

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Twin With Sofa Bed

  • Sleeps 3

View all photos for Main Building Style Triple Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Style Triple Room

  • Sleeps 3

View all photos for Main Building Economy Double Room -Single Use -

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room -Single Use -

  • Sleeps 1

View all photos for Main Building Economy Double Room

Desk, blackout curtains, soundproofing, iron/ironing board

Main Building Economy Double Room

  • Sleeps 2

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About this property

Hotel Nikko Narita

Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, a free airport shuttle and free train station pick-up are also provided. Additionally, a seasonal outdoor pool, a business centre and a meeting room are on-site.
Hotel Nikko Narita offers 685 air-conditioned accommodations with complimentary slippers and a hairdryer. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and toothbrushes and toothpaste. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the comfortable beds at Hotel Nikko Narita. During your stay, you'll be within walking distance of Sakura-no-Yama Hill. Features include free WiFi in public areas, a free round-trip airport shuttle and free train pick-up service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests really like the accommodation for the comfy beds, cleanliness and overall comfort
  • Just a 2-minute drive from Sakura-no-Yama Hill and 8 minutes from Museum of Aeronautical Sciences
  • Free airport, train station pick-up and train station drop-off shuttle service
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

WiFi and wired Internet are free in public spaces. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Nikko Narita. A roundtrip airport shuttle at scheduled times, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Narita hotel.

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10:00 AM.
Hotel Nikko Narita has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5 AM to midnight at scheduled times
  • Area shuttle (surcharge)
  • Free train station pick-up and drop-off shuttle
  • Shopping centre shuttle (surcharge)
  • Parking on site (JPY 500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting room

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Built in 1978
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 1 2025 to August 31 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Hotel Nikko Narita offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 July and close on 31 August.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Nikko Narita
Narita Hotel Nikko
Nikko Narita
Hotel Nikko Narita Hotel
Hotel Nikko Narita Narita
Hotel Nikko Narita Hotel Narita

Hotel Nikko Narita Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3217 out of 4645 reviews
Rating 8 - Good. 1025 out of 4645 reviews
Rating 6 - Okay. 286 out of 4645 reviews
Rating 4 - Poor. 68 out of 4645 reviews
Rating 2 - Terrible. 49 out of 4645 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

shuqin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Free shuttle, big room, nice view, wonderful breakfast. For sure I ll return in the future! Live it.
Stayed 1 night in Dec 2025

10/10 Excellent

Tobe

Liked: Cleanliness, staff & service, amenities
Goood food great 1 night stay
Stayed 1 night in Dec 2025

10/10 Excellent

Paul Edwin James

This is probably one of my favorite hotels to stay in for everything being an excellent experience. Great staff to help you load and unload luggage, smooth check in, it’s clean and well taken care of, comfortable rooms, awesome buffet breakfast
Stayed 1 night in Nov 2025

8/10 Good

jack

Stayed 1 night in Nov 2025

10/10 Excellent

Tracey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and large room! Enjoyed the buffet breakfast too!
Stayed 1 night in Dec 2025

8/10 Good

Harve

Stayed 1 night in Dec 2025

8/10 Good

Keiko

Liked: Cleanliness, amenities, property conditions & facilities
I booked with breakfast and it was very good. Pretty good and pretty selection. !!!!
Stayed 1 night in Dec 2025

8/10 Good

Ileana, San Juan

Liked: Staff & service, amenities
This is a good option for a short term stay near the Narita airport. It is close to the airport and offers a complimentary shuttle to/from airport. The staff and overall service was great. The facilities could use some update. The shower had some mold. Overall, the stay was what I needed for a one night layover. I was able to rest as well as there was no noise from outside or inside the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Stayed 1 night in Nov 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great breakfast buffet, clean room, wonderful customer service
Stayed 1 night in Nov 2025

2/10 Terrible

jack

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Alice, richmond

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean room and nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was outstanding. Property is a bit dated but otherwise it’s a nice place and about 10 min drive to Narita airport. Breakfast buffet had a wide variety of Japanese food options. Everything was freshly prepared. Highly recommend staying here if you’re laying over for a night.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 3 nights in Nov 2025

10/10 Excellent

Jaclyn

Liked: Amenities, property conditions & facilities
Staff is helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Yuk Ming

Stayed 2 nights in Nov 2025

8/10 Good

Keiko

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Tri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect if arriving late to Narita and don’t want to immediately get onto a train to Tokyo. Free shuttle bus is a real plus. Staff are amazing and attentive.
Stayed 2 nights in Nov 2025

6/10 Okay

GIM GUAN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Satisfied.
Stayed 2 nights in Nov 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was what I needed. No hassle, clean, safe place, with good food
Stayed 12 nights in Nov 2025

10/10 Excellent

Kejiao, Granger

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is a great place to stay if you want to catch early flight or even you want to explore different culture because there is a tour place pretty convenient to go because hotel offer free shuttle bus between hotel and those Tour places. There are several restaurants inside of the hotel. You can taste a different style, including Japanese style or western style of food.
Stayed 1 night in Nov 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room sizes were great however the decor is a bit outdated. However the staff were great and helpful. We have a wonderful stay. Thank you.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jitang, Elmhurat

Stayed 1 night in Nov 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very courteous and super efficient. Restaurant was ok.
Stayed 1 night in Nov 2025

10/10 Excellent

BIBIANNA

Liked: Cleanliness, staff & service, amenities
Staff were excellent and all spoke good English. Breakfast is very good. I will definitely be back again.
Stayed 1 night in Nov 2025