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Canopy By Hilton Nashville Downtown The Gulch

4.0 star property

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Photo gallery for Canopy By Hilton Nashville Downtown The Gulch

Living area
Lobby
Premium bedding, minibar, in-room safe, desk
2 bars/lounges
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
920 Division Street, Nashville, TN, 37203
  • Place, Music City Center
    ‪12 min walk‬
  • Place, Bridgestone Arena
    ‪12 min walk‬
  • Place, Broadway
    ‪14 min walk‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Living area

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Living area

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Mobility, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Soak Tub)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Soak Tub)

  • 62 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Private)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Private)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Hearing)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Living area

Suite, 1 Bedroom, City View

  • 69 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View (Hearing)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Mobility & Hearing, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Soak Tub)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Soak Tub)

  • 67 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hearing)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Hearing)

  • 49 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton)

Room, 1 King Bed (Peloton) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Peloton)

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms

  • 106 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

  • 174 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Hearing)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Canopy By Hilton Nashville Downtown The Gulch

Hotel with 2 restaurants, near Bridgestone Arena
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and coffee/tea in a common area.
Canopy By Hilton Nashville Downtown The Gulch offers 181 accommodations with minibars and a safe. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Canopy By Hilton Nashville Downtown The Gulch, you're just a quick walk from Demonbreun Street. Free WiFi in public areas, 2 restaurants and 2 bars are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 14 minutes by foot from Music City Center and a 2-minute drive from Bridgestone Arena
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Meeting rooms and limo/town car service are available.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Canopy By Hilton Nashville Downtown The Gulch. Parking is available for a fee.

This 4-star Nashville hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11:00 AM.
Five Points Pizza – On-site restaurant.
8th & Roast – On-site café. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Covered valet parking on site (USD 60 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • 8th & Roast
  • Five Points Pizza

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hardwood flooring in room
  • Lever door handles
  • Lift (152 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2025
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Meal delivery service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18.00 per person
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector, a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Canopy By Hilton Nashville Downtown The Gulch Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 142 reviews
Rating 8 - Good. 14 out of 142 reviews
Rating 6 - Okay. 5 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Amenities
Awesome hotel, great location. Would definitely stay here again.
Stayed 3 nights in Jul 2025

6/10 Okay

lisa

Travelled with partner
Liked: Cleanliness, staff & service
Spent a lot of money for a city view and it was on the 2nd floor so not great. My expectations were higher than it delivered. Rooftop bar/restaurant wasn't open. Room service not available. I teally wanted to treat us for first time in Nashville and this hotel just didnt deliver.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dicie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great professional service at checkin. Valet staff friendly and helpful.
Stayed 1 night in Oct 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice, but we were supposed to be able to check-in at 3pm but had to wait until 4:30pm. It took 40 minutes to get ice delivered (didn't realize we could get our own ice on the 2nd floor). Couldn't get the Nespresso machine in our room to work, but there was a machine on our floor to get hot water which is all I needed. There was no iron & board in the room, but it had a steamer which I didn't use. Everything else was great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose Andres

Stayed 2 nights in Oct 2025

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Fabian

Stayed 1 night in Oct 2025

6/10 Okay

Brandi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Brian, PADUCAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely friendly and helpful. The room was super clean. Fitness facility was top notch. Only downsides were a bar staff member who treated customers as if they were there for her pleasure, not the other way around, the elevator key floor access was not labeled and most guests were frustrated, and the filtered water bottle dispenser did not function. Recommend walikg a hundred feet in any direction to have a nightcap rather than deal with that bar staff. You’ll save money and frustration; especially when you were there to catch up with an old friend.
Stayed 1 night in Oct 2025

10/10 Excellent

Beata, Niles

Stayed 2 nights in Oct 2025

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy room. Staff are amazing. polite, smiling and helpful at any time you need it anything. Fantastic location, close to pubs and shopping. We will be back for sure. Loved everything but mostly the staff at front desk. Great personality... keep it up. What a great hotel. A gem in middle of Gulch... Yaaa. Dalia
Stayed 5 nights in Oct 2025

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, friendly staff and Chris with valet was awesome. The hotel was very clean, especially our room. The water fill up station was a great perk, we will definitely be back in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room had a water leak the created a pool of water in room 513 upon using the shower. It escaped we believe the shower from the back side of sink counter and went around the wall into the toilet area.
Stayed 1 night in Oct 2025

10/10 Excellent

William, North Tustin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great location
Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and friendly staff, great food at the hotel and great options near the hotel. Very clean and comfortable rooms.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was so easy and every employee was eager to help!
Stayed 1 night in Oct 2025

10/10 Excellent

Bita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, very clean, and the staff was extremely friendly. Everything was excellent — we really enjoyed our stay
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Business traveller
Great hotel all around!
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place is great. Parking sucks and valet is very expensive, but this is my second stay with them. Good option in Gulch
Stayed 1 night in Sep 2025

4/10 Poor

Jeff

Disliked: Staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

William, North Tustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Amenities
New, clean, helpful staff, great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Lupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe area to stay.
Stayed 1 night in Aug 2025