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Comfort Inn Franklin Highway 96

2.5 star property

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Photo gallery for Comfort Inn Franklin Highway 96

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board
Lobby
Free daily on-the-go breakfast
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
4202 Franklin Commons Court, Franklin, TN, 37067
  • Place, CoolSprings Galleria
    ‪3 min drive‬
  • Place, The Factory
    ‪6 min drive‬
  • Place, Carnton Plantation
    ‪7 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub | In-room safe, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn Franklin Highway 96

Hotel in Franklin with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Comfort Inn Franklin Highway 96 offers 66 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions come with cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Franklin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Comfort Inn Franklin Highway 96, you're just a quick walk from SOAR Adventure Tower. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Just a 4-minute walk from SOAR Adventure Tower and 10 minutes on foot from Saint Thomas Medical Partners
  • Pets welcome for a fee (restrictions apply)
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Franklin Highway 96. Limited free parking is available on a first-come, first-served basis.

This Franklin hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • Lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 30 per night
  • Weight limit: 50 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Baymont Inn Franklin TN
Baymont Inn TN Hotel
Baymont Inn TN Hotel Franklin
Baymont Franklin TN
Comfort Inn Hotel Franklin
Comfort Inn Franklin

Comfort Inn Franklin Highway 96 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 259 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 212 out of 1003 reviews
Rating 4 - Poor. 144 out of 1003 reviews
Rating 2 - Terrible. 114 out of 1003 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fares, Seattle

Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & quiet

Just a quick 1 night getaway and we were pleased! Hotel is clean & quiet, staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Graciela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The places clean that's quiet and it's a good property The rooms are good and the staff is real nice
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Staff was amazing. Very helpful!
Stayed 5 nights in Jul 2025

4/10 Poor

Stephanie

Stayed 2 nights in Jul 2025

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Clifford

Stayed 2 nights in Apr 2025

4/10 Poor

James

Stayed 1 night in Jul 2025

10/10 Excellent

Mercedes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellente service
Stayed 4 nights in Jun 2025

6/10 Okay

Martha

Travelled with partner
We stayed at the hotel as it was close to the FirstBank amphitheatre. The hotel needs upgrade with TV channel selection. There was no fruit for breakfast and they ran out of sausage. The staff was friendly and professional. Would be nice if the cigarette smoking area wasn't at the front door.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities
Nice staff and room. Quiet.
Stayed 1 night in Jun 2025

2/10 Terrible

Katie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your money

They charged me $42 in incidentals and said I used hair dye on the towels. I did not use hair dyes on the towels my husband‘s milkshakes built and we tried to clean it up because we saw ants in the room. So all of it should’ve washed out of their cheap five dollar towels. The duvet cover is trash. The whole room stinks of stale air. The staff is rude. This will be the last time I ever say a choice hotel. I will be using Airbnb and home away from now on.
Stayed 1 night in Jun 2025

8/10 Good

Lynnai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Elisabeth

Business traveller
Liked: Cleanliness
Great location. Quiet and clean. Definitely an older hotel but it was a nice stay.
Stayed 1 night in May 2025

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 5 nights in May 2025

8/10 Good

Joe Bill

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, but please spend just a little more on the toilet paper!!
Stayed 3 nights in May 2025

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Desk clerk at check in was friendly, maybe a little too friendly. Considers himself quite the comedian. The room was very comfortable and clean. Pretty quiet for the most part. Easy parking. Breakfast eggs and sausage. Hey, it was a hotel breakfest, what can I say. Sorry that the pool was gone. Miseed thay from my last stay here. Overall nice, comfortable and quiet.
Stayed 2 nights in May 2025

6/10 Okay

Katharine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible for families.

The property looks nothing like the pictures. The person checking in was very rude and seemed bothered that he had to be there. There was a musty smell throughout the second floor. We also asked for extra towels because the shower sprayed water everywhere if you had it all the way on and they were very rude and didn’t want to give any extra. We also didn’t get any new towels for the second day we were there and were told they didn’t have any clean. I would not recommend this place, especially for family stays.
Stayed 2 nights in May 2025