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Comfort Suites At Rivergate Mall

2.5 star property

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Photo gallery for Comfort Suites At Rivergate Mall

Lobby sitting area
Plasma TV
Suite 1 King Bed with 2 Person Whirlpool Tub | Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
621 Rivergate Pkwy, Goodlettsville, TN, 37072
  • Rivergate Mall
    ‪14 min walk‬
  • Grand Ole Opry
    ‪14 min drive‬
  • Nissan Stadium
    ‪14 min drive‬
  • Nashville, TN (BNA-Nashville Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed with Roll-in Shower

Suite, 1 King Bed with Roll-in Shower | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Roll-in Shower

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed and Sofa Bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Mobility Accessible, 1 King Bed and Sofa Bed

Premium bedding, in-room safe, desk, iron/ironing board

Mobility Accessible, 1 King Bed and Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite 1 King Bed with 2 Person Whirlpool Tub

Suite 1 King Bed with 2 Person Whirlpool Tub | Premium bedding, in-room safe, desk, iron/ironing board

Suite 1 King Bed with 2 Person Whirlpool Tub

  • Sleeps 4
  • 1 King Bed

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About this property

Comfort Suites At Rivergate Mall

Hotel with free breakfast, near Rivergate Mall
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Comfort Suites At Rivergate Mall offers 80 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Goodlettsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites At Rivergate Mall. During your stay, you'll be within walking distance of Rivergate Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Rivergate Mall and 7 minutes from Nashville National Cemetery
Comfort Suites At Rivergate Mall offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites At Rivergate Mall. Free self parking is available.

This Goodlettsville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 50.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 50.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Rivergate
Comfort Suites Rivergate Mall
Comfort Suites Rivergate Mall Goodlettsville
Comfort Suites Rivergate Mall Hotel
Comfort Suites Rivergate Mall Hotel Goodlettsville
Comfort Suites At Rivergate Mall Hotel
Comfort Suites At Rivergate Mall Goodlettsville
Comfort Suites At Rivergate Mall Hotel Goodlettsville

Comfort Suites At Rivergate Mall Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 248 out of 763 reviews
Rating 8 - Good. 210 out of 763 reviews
Rating 6 - Okay. 134 out of 763 reviews
Rating 4 - Poor. 82 out of 763 reviews
Rating 2 - Terrible. 89 out of 763 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Imani

Travelled with partner
Disliked: Amenities, property conditions & facilities
There was mold on the bathroom ceiling and around and a bunch of stains. We killed bugs and switched rooms and still mold. We didnt really have a choice but to stay. If they cleaned the ceilings it would be better
Stayed 3 nights in Mar 2025

4/10 Poor

Hillary

Travelled with family, Travelled with partner
Liked: Cleanliness
The room was ok, and affordable. I booked this one because it had breakfast, however the breakfast was terrible. Like the biscuits they had were so hard you could have used them as weapons. The hotel was very noisy late at night. I complained about it but nothing really was done. I dont think we'll stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

todd

Liked: Cleanliness, amenities, property conditions & facilities
Very romantic
Stayed 1 night in Feb 2025

4/10 Poor

Catherine

Travelled with partner
Disliked: Amenities
Was ok but not even average. Looks like they tried to update a really old rundown hotel and put lipstick on it. Breakfast did not look appetizing so we skipped. Area is not great either. Would not stay again. Stay in Nashville or keep driving past Goodlettsville.
Stayed 1 night in Feb 2025

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how affordable it is and they also price match and as nice as it is you would think it would be expensive.
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tabitha

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very quiet very good breakfast
Stayed 5 nights in Feb 2025

4/10 Poor

Michele

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Had to get different rooms after check-in. Covers were stained, dust in the room from patchwork that was done, tv had a line in it, no tub plugs, hot water did not get very hot, and the pool was to be opened until 10, but closed by 6. You could smell marijuana in the hallways as well. Breakfast was good, nice selection. Staff was nice. I would not stay at this hotel again until the patchwork was completely done and covers were totally replaced.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Richard

not great, not terrible, it was fine
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher, West Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, they guy that checked us in at front desk was very heplful and friendly
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Maliyah

Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Charma

Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience staying at this Hotel. The only downside is the pool shut down at dark (5:30-6) other than that it is a nice place to stay
Stayed 4 nights in Dec 2024

6/10 Okay

Kayla

Travelled with family

Pool closed

We booked this hotel for our kids to be able to swim in the indoor pool during our stay. Upon arriving we were told that the pool light was out and the pool closes at sun down. Would have booked a different hotel if we knew the kids couldn’t swim passed 5 pm.
Stayed 4 nights in Dec 2024

4/10 Poor

Jesse

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Should have went some where else. Room was dirty.

Waste of money. Room was dirty, the arm rest on the couch looked like someone smeared lotion ( or something else) all over. For threr days there was never any house keeping done for my room. Breakfast was posted 630 am to 9 or 930 am, but at 645 am i go to the kitchen and lights are off. Asked the desk clerk and she said they were running late. And told me to come back in 15 mins. I told her I had to be at work by 7 and was hoping for a quick breakfast. She said she was sorry. All weekend it was the same way. Resevered a room there just for the continental breakfast and because the hotel was 10 mins from where I needed to be for work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 1 night in Dec 2024

6/10 Okay

jason

Stayed 1 night in Dec 2024

2/10 Terrible

Champagne, Athens

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area seemed a little sketchy. Upon checkin, the staff was rude and the room was filthy. It was supposed to be a non smoking facility, but the smell of cigarettes was very strong. I could not stay in the room because of it. Check in was at 3pm and I left the hotel at 4pm. I have requested a refund from Expedia because this was unacceptable.
Stayed 1 night in Dec 2024

10/10 Excellent

Dontavious

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher, West Memphis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, plan on using them again
Stayed 2 nights in Nov 2024