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Holiday Inn Franklin - Cool Springs by IHG

3.0 star property

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Photo gallery for Holiday Inn Franklin - Cool Springs by IHG

Interior
Point of interest
Exterior
Point of interest
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1738 Carouthers Pkwy, Brentwood, TN, 37027
  • Place, CoolSprings Galleria
    ‪15 min walk‬
  • Place, Iasis Health Care
    ‪3 min drive‬
  • Place, Vanderbilt University
    ‪17 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.8 out of 10
Exceptional
(16 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(50 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication Accessible)

Room amenity

Room, 1 King Bed, Accessible (Communication Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Tub)

Room amenity

Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(46 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Dining)

Suite, 1 King Bed with Sofa bed (Dining) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed (Dining)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible (Communication Accessible)

Room amenity

Room, Multiple Beds, Accessible (Communication Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communication Accessible)

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
Hyatt Place Nashville/Franklin/Cool Springs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,083 reviews
The price is €101
includes taxes & fees
8 Mar - 9 Mar
Hyatt Place Nashville/Franklin/Cool Springs

About this property

Holiday Inn Franklin - Cool Springs by IHG

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Franklin - Cool Springs by IHG offers 106 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Brentwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Holiday Inn Franklin - Cool Springs by IHG. During your stay, you'll be within walking distance of CoolSprings Galleria. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute drive from CoolSprings Galleria and 14 minutes from Nashville Zoo
  • Local-area shuttle service available
  • Cats and dogs welcome for a fee
Holiday Inn Franklin - Cool Springs by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 988 square feet (92 square metres) and includes conference space. The business-friendly Holiday Inn Franklin - Cool Springs by IHG also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star Brentwood hotel is smoke free.

Holiday Inn Franklin - Cool Springs by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 3 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 988 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 60 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Magnuson Cool Springs
Magnuson Cool Springs Brentwood
Magnuson Hotel Cool Springs
Magnuson Hotel Cool Springs Brentwood
Holiday Inn Franklin Cool Springs Hotel Brentwood
Holiday Inn Franklin Cool Springs Hotel
Holiday Inn Franklin Cool Springs Brentwood
Holiday Inn Franklin Cool Springs
Wingate Inn Cool Springs Hotel Brentwood
Wingate Cool Springs

Holiday Inn Franklin - Cool Springs by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 944 reviews
Rating 8 - Good. 219 out of 944 reviews
Rating 6 - Okay. 90 out of 944 reviews
Rating 4 - Poor. 27 out of 944 reviews
Rating 2 - Terrible. 26 out of 944 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it, definitely recommended
Stayed 1 night in Nov 2025

10/10 Excellent

Joel, Gulf Breeze

Stayed 2 nights in Nov 2025

4/10 Poor

Ralph

Business traveller
Eggs awful also need more choices like grits
Stayed 1 night in Nov 2025

6/10 Okay

Jennifer

Spent one night, and it was fine. The room was clean, but the bathroom needed an overhaul. The doors were very dirty and would obviously just need to be wiped down, and the ceilings were dirty. Not the end of the world, but I probably wouldn’t stay here again with so many other options in the area.
Stayed 1 night in Nov 2025

8/10 Good

Bill, Spring Hill

Stayed 4 nights in Nov 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for the price.
Stayed 2 nights in Jul 2025

8/10 Good

Bill, Spring Hill

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome to work with. The breakfast was better on the weekend, During the week, there were no eggs. Just little Omelet things. The water pressure was a little low, and in the mornings the hot water was not so hot. We did not complain about it. They were awesome about our cat,
Stayed 1 night in Nov 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

6/10 Okay

Charles R

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Aug 2025

8/10 Good

Wesley

Stayed 1 night in Nov 2025

10/10 Excellent

barbara

Stayed 1 night in Nov 2025

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You really can’t go wrong with a hotel in this area, but this option is great! The room was a showing some wear and tear up but overall we had a great stay. As a reminder breakfast is not included however you’re very close to a lot of amazing breakfast spots. The staff were what made this place special for us. We were in town to see family and it was also our anniversary. The staff helped my husband and sister get decorations to our room and even left us a little card. So sweet! Thank you for your help Sri :)
Stayed 2 nights in Nov 2025

10/10 Excellent

Erin

Stayed 2 nights in Nov 2025

8/10 Good

K

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Food at the restaurant was better thsn most
Stayed 1 night in Nov 2025

10/10 Excellent

Richard, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spotless and modern. The breakfast was outstanding and the staff was really great. Will stay here again for sure!
Stayed 4 nights in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness
Overall, cleanliness was great
Stayed 2 nights in Nov 2025

8/10 Good

william

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and clean room.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lilliam, Belleview

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay in definitely come back to Tennessee.
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I opted out of the breakfast. The room was booked as a crash place while family member was recovering from Surgery at Vanderbilt..
Stayed 2 nights in Nov 2025

8/10 Good

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Erica

Stayed 1 night in Nov 2025

10/10 Excellent

Phillis

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Mary Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff great
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room! Very clean Tub and.shower were accessible with well stocked shampoos and body wash Very nice staff at checkin.
Stayed 1 night in Nov 2025