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Grand Mercure Nasu Highlands Resort & Spa

4.0 star property

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Photo gallery for Grand Mercure Nasu Highlands Resort & Spa

Hot springs
Miscellaneous
Breakfast and dinner served, local and international cuisine
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All-inclusive
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

View in a map
4449-2 Takakuhei, Nasu, Tochigi-ken, 325-0302
  • Place, Nasu Rindo Lake
    ‪9 min walk‬
  • Place, Nasu Trick Art Museum
    ‪20 min walk‬
  • Place, Emile Galle Museum
    ‪4 min drive‬
  • Airport, Fukushima (FKS)
    ‪56 min drive‬

Room options

View all photos for Classic Japanese Style Room

Classic Japanese Style Room | Iron/ironing board, free WiFi

Classic Japanese Style Room

7.4 out of 10
Good
(17 reviews)
  • 36 sq m
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room, 2 Single Beds

Iron/ironing board, free WiFi

Classic Room, 2 Single Beds

7.6 out of 10
Good
(13 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Iron/ironing board, free WiFi

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(10 reviews)
  • 36 sq m
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Family Style Room

Iron/ironing board, free WiFi

Classic Family Style Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 10
  • 4 Single Beds

View all photos for Deluxe Suite, Multiple Beds

Iron/ironing board, free WiFi

Deluxe Suite, Multiple Beds

  • Sleeps 8
  • 4 Single Beds

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About this property

Grand Mercure Nasu Highlands Resort & Spa

Family-friendly hotel with sauna and seasonal outdoor pool
A restaurant, a sauna and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, conference space and a children's pool are on-site. Housekeeping is available on request.
Grand Mercure Nasu Highlands Resort & Spa offers 189 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. This Nasu hotel provides complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Grand Mercure Nasu Highlands Resort & Spa, you'll be within walking distance of Nasu Rindo Lake. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Le　SENSORIEL, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include 6 meeting rooms, conference space and laundry facilities
  • On-site recreation includes hot springs, a sauna and a playground
  • Just a 2-minute drive from Nasu Rindo Lake and 9 minutes from Nasu Safari Park
Some rates at Grand Mercure Nasu Highlands Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Grand Mercure Nasu Highlands Resort & Spa offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 6 meeting rooms available. A children's pool, a vending machine, and an arcade/games room are also featured at the family-friendly Grand Mercure Nasu Highlands Resort & Spa. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nasu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Le　SENSORIEL – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.

All-inclusive details

All-inclusive room rates at Grand Mercure Nasu Highlands Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,960 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Le　SENSORIEL

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 6 meeting rooms
  • Conference space

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Mini-fridge

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3960 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rindoko Royal Hotel Nasu
Rindoko Royal Hotel
Rindoko Royal Nasu
Rindoko Royal
Rindoko Royal Hotel Japan/Nasu-Gun
Royal NASU
Royal Hotel Nasu Japan/Nasu-Gun
Royal Hotel NASU
Mercure Nasu Highlands & Nasu
Grand Mercure Nasu Highlands Resort & Spa Nasu
Grand Mercure Nasu Highlands Resort & Spa Hotel
Grand Mercure Nasu Highlands Resort & Spa Hotel Nasu

Reviews

Grand Mercure Nasu Highlands Resort & Spa Reviews

8.4

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 172 out of 409 reviews
Rating 8 - Good. 160 out of 409 reviews
Rating 6 - Okay. 53 out of 409 reviews
Rating 4 - Poor. 17 out of 409 reviews
Rating 2 - Terrible. 7 out of 409 reviews

Reviews

10/10 Excellent

Rie

Stayed 1 night in Jul 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back!

We have an amazing time! From the check in to the arrival celebration. The rooms were amazing and so large! The onsen was very family friendly. Play spaces indoor and out were outstanding. Breakfast left us speechless. Our only regret is not getting dinner. Such an amazing experience
Stayed 1 night in Jul 2025

10/10 Excellent

SAYURI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Serene child friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Ya Qi Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious rooms, friendly and helpful service, clean and relaxing onsen. Best bonus is free flow drinks (soft drinks, coffee and lots of alcohol) and snacks in the afternoons and nights!
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family-friendly!

This is probably the most family-friendly hotel I’ve ever stayed at. Many young couples with babies; tons of kids up to about 7 years old. They have lots of toys, books (in Japanese), and even special suites for those ages.
Stayed 1 night in Aug 2020

8/10 Good

Maki

Travelled with family and small children
Liked: Cleanliness, amenities
子連れに優しい宿。 2泊したが、ビュッフェは同じメニューだったので飽きるかも知れません。 室内遊び場があるので室内プールがあると尚いいなと思いました！ 朝風呂の時間が6時からなので、もう少し早いとおひとり様お風呂いけていいなと思いました。
Stayed 2 nights in Jul 2025

10/10 Excellent

Makoto

Liked: Amenities
オールインクルーシブがありがたい
Stayed 2 nights in Aug 2025

8/10 Good

Gensui

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

???

Travelled with family and small children
プールがありとても良かったが、ロッカールームが狭すぎる
Stayed 1 night in Jul 2025

10/10 Excellent

Keita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Orie

Disliked: Property conditions & facilities
初めて宿泊しましたが、とても良いホテルでまた泊まりたいと思いました。ただ一つ、洗濯機と乾燥機の数が宿泊客に対して少ないのが残念。子供が4人なので洗濯と乾燥ができるのは帰ってから楽！と思い、なんとか洗濯はしましたが乾燥機がなかなか空かず…0時近くまで待ったのですが、結局かけられず。ランドリーの施設がもう少し充実するともっともっと快適になるかと思います。
Stayed 1 night in Aug 2025

8/10 Good

MINORU

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Kana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
那須自体が子どもの楽しめるスポットがたくさんあるので、周辺施設でもたっぷり楽しめて子連れには最高だなと思いました！ 欲を言うなら屋内プールがあれば雨でも楽しめるのになーと。 あとは我が家は暑がりなので空調が温度を変えられないのが少し不便でしたが、扇風機を貸してくださり助かりました！
Stayed 2 nights in Aug 2025

6/10 Okay

Ryuji

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
建物は古いですが、目立つところ(エントランス、ロビー、浴場等)は改修されていますので綺麗です。泊まった部屋(521)は壁が一部剥離していました。 朝のフロントスタッフ人数が足りていませんでした。一人の方が対応していたのですが、その方が電話を受けてしまい10分以上待たされました。その間にフロント前には５組以上の列ができていました。改善してほしいと感じました。
Stayed 1 night in Aug 2025

10/10 Excellent

MINAMI

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Hiroki, Sendai

Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Katsunari

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Iwamoto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Aug 2025

8/10 Good

eriko

Stayed 1 night in Jul 2025

8/10 Good

RYUTA

Stayed 1 night in Aug 2025

10/10 Excellent

Lailani

Stayed 1 night in Jul 2025

8/10 Good

shingo

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

watanabe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

ETUKO

Travelled with family and small children
Liked: Staff & service
夕食時のドリンクは、とても嬉しかったですか、ラウンジ使用ができる時間が、少ないすぎでがっかりです。
Stayed 1 night in Jul 2025