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SERHS Beach Hotel

Property class: 4
VIP Access

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Photo gallery for SERHS Beach Hotel

Unclassified image, 1 of 94, button
A large swimming pool with multiple lounge chairs and umbrellas, surrounded by a white fence and a view of a hill.
A hotel room with a bed, a desk, a television, and a view of the sea.
A buffet counter with various food items and a scale for weighing.
A terrace with a white balustrade, two blue lounge chairs, and a patterned floor.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Av Engenheiro Roberto Freire, 5464, Natal, RN, 59090000
  • Place, Morro do Careca
    ‪2 min walk‬
  • Place, Ponta Negra Beach
    ‪11 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪2 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

A hotel room with a bed, bedside table, and a view of the outdoors through a window.

Standard Room

8.2 out of 10
Very good
(35 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Balcony, Sea View

A hotel room with a bed, bedside tables, a desk, and a view of the outdoors.

Superior Room, Balcony, Sea View

9.8 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Studio Suite, 1 Bedroom, Terrace, Pool View

A couple relaxing on a sun lounger with a view of the sea and hills.

Superior Studio Suite, 1 Bedroom, Terrace, Pool View

8.4 out of 10
Very good
(20 reviews)
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Master Terrace

A hotel room with a bed, a bedside table, a nightstand, and a mirror.

Master Terrace

  • Resort view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, Garden Area

A hotel room with a bed, a desk, a chair, and a view of a garden through a sliding door.

Deluxe Apartment, Garden Area

  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, Balcony

A hotel room with a bed, bedside tables, a nightstand, a wooden headboard, and a kitchenette area.

Studio, Balcony

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

SERHS Beach Hotel

At SERHS Beach Hotel, spend the day on the nearby beach or relax by one of the hotel's 2 outdoor swimming pools.
SERHS Beach Hotel offers 56 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SERHS Beach Hotel. During your stay, you're just a quick walk from Ponta Negra Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The restaurant, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Ponta Negra Beach and Morro do Careca
SERHS Beach Hotel offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly SERHS Beach Hotel. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Mediterranean Natal hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
SERHS Beach Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Service fee: 10 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Kristie Resort Natal
Kristie Resort
Kristie Natal
Kristie Resort Natal, Brazil
Kristie Resort Hotel
Kristie Resort Natal
Kristie Resort Hotel Natal

SERHS Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1011 reviews
Rating 8 - Good. 249 out of 1011 reviews
Rating 6 - Okay. 73 out of 1011 reviews
Rating 4 - Poor. 22 out of 1011 reviews
Rating 2 - Terrible. 13 out of 1011 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nildo

Liked: Cleanliness, staff & service, amenities
great place to stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and clean. The staff was very friendly and accommodating. The breaksta buffet was excellent.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Wagner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for hosting me. I enjoyed my stay here.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Cristiano

Liked: Cleanliness, staff & service, amenities
Excelente…
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely courteous, excellent breakfast, strong ac, spacious, and very clean. Not giving 5 stars because we didn’t have smart tv and bed could have been a little more comfortable. Also no hotel laundry service, iron or ironing board.
Stayed 13 nights in Nov 2025
Verified review

10/10 Excellent

Jonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, two properties pool on a roof top on both of them, with bar at the pool, you can drink while sitting inside the pool, and the value is added to the room number. One of the properties had access straight to the beach. Parking was easy and secure, being inside the facility
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
it is not comfortable to stay
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

friks

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very good! Great location and great staff, only the front desk guy at the check out was kind off rude, I told him that they didn’t put our name at the distem since yesterday and he completely ignore me! No apologies, nothing! The staff at the breakfast and the pool bar area was amazing! Very polite and professional! Great hotel!
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 11 nights in Jul 2025
Verified review

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy construction next door.
Stayed 13 nights in Jun 2025
Verified review

8/10 Good

Patricia de Moraes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel ganhou meu coração desde a primeira vez que me hospedei!! Esse ano fui de novo e gostaria de parabenizar a parte de arrumação do quarto. Excelente!! Entramos no quarto e estava tudo limpo, além de organizado!! Os funcionários são simpáticos e atenciosos... ótimo café da manhã e uma piscina maravilhosa!! Super indico o hotel!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Juliano

Vista para praia, quarto em bom estado e limpeza. Café da manhã muito bom. Boa localidade
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kaique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo bem organizado, limpo, atendimento excelente e café da manhã estupendo, muitas variedades. Vista maravilhosa!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

ANDRÉ GUSTAVO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã!!! Parabenizar, em particular, Jane e Figueiredo. São atenciosos e buscam atender os pedidos dos hóspedes. Terceiro ano que ficamos no hotel para comemorar o aniversário da minha esposa. O pessoal da recepção também é muito atencioso e compreensivo. Excelente hospedagem!!!
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Francini

Liked: Cleanliness
Disliked: Staff & service
Check inn péssimo. Querem que usemos nossos celulares para fazer o serviço deles. Atendentes cínicos. Cobram toalha para piscina-RIDICULO!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpo, lindo e bem localizado
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Moises Joaquim da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom limpo atendentes muitíssimo educados atendimento nota 10
Stayed 2 nights in May 2026
Verified review

8/10 Good

Milene

Liked: Cleanliness, staff & service, property conditions & facilities
O café era fresco e a equipe realizava a reposição dos itens, meu quarto não tinha vista pra praia livre, mas dava pra ver um pedacinho e dava pros vizinhos ver o quarto. O quarto era confortável e silencioso, e a limpeza de todas as áreas era boa! A equipe foi ótima explicando e ajudando.
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Ary

Liked: Staff & service
O hotel necessita de renovação imediata! O ponto alto são os funcionários, principalmente as moças que servem o cafe da manhã e as faxineiras. Gentis e sempre com um sorriso acolhedor.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

WELLINGTON NASCIMENTO DE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto grande, limpo. Hotel muito bom.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

ANA ROSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto bem organizado, limpeza todos os dias impecável, detalhe apenas que sabonete do banheiro líquido chegamos e não tinha e não fizeram a reposição em nenhum dia, os funcionários são bem cuidadosos , café da manhã é fenomenal, fazem tapioca doce na hora..
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Armênio

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel maravilhoso. Atendimento incrível dos funcionários do hotel. Localização espetacular. O quarto é muito limpo, espaçoso, equipado com utensilios de cozinha. Recomendo muito.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto amplo e limpo
Stayed 2 nights in Apr 2026