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Hostal Don Guillermo

2.5 star property

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Photo gallery for Hostal Don Guillermo

In-room dining
Hallway
Superior Room, City View | Free WiFi, bed sheets
Point of interest
Hallway

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

View in a map
657 Bernardo O'Higgins, Natales, Magallanes y la Antártica Chilena, 6120000
  • Place, Plaza de Armas
    ‪6 min walk‬
  • Place, Puerto Natales Casino
    ‪11 min walk‬
  • Place, Costanera
    ‪12 min walk‬
  • Airport, Puerto Natales (PNT-Teniente J. Gallardo)
    ‪8 min drive‬

Room options

View all photos for Basic Room

Basic Room | Free WiFi, bed sheets

Basic Room

  • 5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Twin Room

Basic Twin Room | Free WiFi, bed sheets

Basic Twin Room

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, City View

Superior Double Room, City View | Free WiFi, bed sheets

Superior Double Room, City View

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed and 1 Queen Bed

View all photos for Superior Room, City View

Superior Room, City View | Free WiFi, bed sheets

Superior Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Free WiFi, bed sheets

Superior Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

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Hallway
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  • Free Wi-Fi
  • Housekeeping
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4.9 out of 5, Exceptional, 271 reviews
The price is €64
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About this property

Hostal Don Guillermo

Hostal with free breakfast, 6-minute walk to Plaza de Armas
Along with a snack bar/deli, this smoke-free hostal has a coffee shop/cafe and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a microwave in a common area, a fridge in a common area and dry cleaning are on-site. Change of towels is available on request
Hostal Don Guillermo offers 22 accommodations. This accommodation offers separate dining areas. Televisions come with digital channels, pay-per-view films and Netflix. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered on a daily basis and change of towels can be requested.
During your stay at Hostal Don Guillermo, you're just a quick walk from Plaza de Armas. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Plaza de Armas and Puerto Natales Casino
Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hostal Don Guillermo.

This Puerto Natales hostal is smoke free.

Guests are served a free continental breakfast daily from 8:00 AM to 10:30 AM. The hostal hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Separate dining area
  • Toaster oven

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hostal Don Guillermo Natales
Hostal Don Guillermo Hostel/Backpacker accommodation
Hostal Don Guillermo Hostel/Backpacker accommodation Natales

Hostal Don Guillermo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 2 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

ZHONGHUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is worth the money you pay
Stayed 2 nights in Dec 2025

6/10 Okay

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
On Expedia it says they have check in until 11pm but when we arrived at 10:30pm the owner said he had been waiting and almost left. He said they finish check-in at 10pm. The beds and room was clean. The men’s showers was overflowing into the hallway and the hallways echo a lot. We kissed breakfast since it doesn’t start until 8am , which isn’t ideal for early flights or trips.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Shared shower facilities should be renovated.
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Shared shower facility should be renovated.
Stayed 1 night in Dec 2025

10/10 Excellent

Fayte

Travelled with group
Liked: Cleanliness, staff & service, amenities
The front desk was very accommodating and nice. We were able to checked in smoothly. They accommodated our requests. Would go again here when i come back!
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Stayed 1 night in Nov 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good and the Star very helpful. Shower is also great; hot and pressure. The only point is about the room that doesnt have any place to Store the Clothes.
Stayed 4 nights in Oct 2025

10/10 Excellent

Wei-Dong

Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff. Clean rooms. Good facilities. Convenient location. Highly recommend.
Stayed 1 night in Oct 2025

6/10 Okay

Isabell

Liked: Cleanliness, staff & service
Lovely front staff but the room and facilities were not good. The room was tiny and not soundproof at all. No lock on the showers so as a solo female I did not feel safe while showering.
Stayed 1 night in Nov 2025

2/10 Terrible

Susana

Stayed 1 night in Nov 2025

8/10 Good

patricio

Liked: Cleanliness, staff & service, property conditions & facilities
El tv del cuarto no funciono bien
Stayed 2 nights in Nov 2025

10/10 Excellent

Rubén

Liked: Cleanliness, property conditions & facilities
La habitación muy buena , limpia en gral el hotel muy bien a buen precio
Stayed 2 nights in Oct 2025

10/10 Excellent

Igor

Stayed 3 nights in Oct 2025

8/10 Good

Rubén

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy confortable y bien ubicado
Stayed 2 nights in Oct 2025

10/10 Excellent

Marcos

Stayed 1 night in May 2025