6/10 Okay
Heather, Jersey City
Travelled with partner
20 May 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
The highlights of Mithra included the view, the location, and their restaurant for dinner specifically (the manti was supreme). Otherwise, the quality of this hotel was more on the fair to poor side. We arrived before checkin and were please we only had to wait a short while for our room - but other than this the service was lackluster. We were often told my staff they couldnt help with something - like when we asked for additional towels. The room did not come with an iron or ironing board but they did bring us one - though the ironing board was torn to shreds. The bed was hard and pillows were flat. The room did not have enough lighting. Additionally, the shower drastically overflowed and flooded the entire bathroom - when we told reception they said “its okay” rather than fix it. So our bathroom was flooded nearly the entire stay between morning and evening showers (there was an additional drain next to the toilet).
The cleanliness of the hotel also left something to be desired. There was a dirty glass coffee cup outside of our room that was there when we checked in and remained there until after we checked out.
Cappadoccia is a beautiful place and I was excited to stay here but if I were to return I would choose a different hotel. Sultan Cave Suites or Kelebek were both nearby and both much better.
Heather
Stayed 2 nights in May 2025