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InterContinental New Orleans by IHG

4.0 star property

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Photo gallery for InterContinental New Orleans by IHG

Exterior
Lobby sitting area
Ballroom
Exterior
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool

Explore the area

View in a map
444 St Charles Ave New Orleans Louisiana, New Orleans, LA, 70130
  • Place, Canal Street
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Place, Caesars New Orleans Casino
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed

9.6 out of 10
Exceptional
(107 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 2 Queen Beds, Balcony

9.2 out of 10
Wonderful
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed, Balcony

9.0 out of 10
Wonderful
(45 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Accessible Bathtub (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(80 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 2 Queen Beds, Roll-in Shower (Mobility)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room

8.4 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed (Top Floor)

Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Classic Room, 1 King Bed (Top Floor)

9.4 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

InterContinental New Orleans by IHG

Hotel with 2 restaurants, 4-minute walk to Canal Street
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a conference centre are on-site.
InterContinental New Orleans by IHG offers 484 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
InterContinental New Orleans by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests love the restaurant and room service
  • Just a 4-minute walk from Canal Street and 6 minutes on foot from Bourbon Street
  • Cats and dogs welcome for a fee
InterContinental New Orleans by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 8330 square feet (774 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental New Orleans by IHG. For a fee, parking is available.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 9:30 AM.
InterContinental New Orleans by IHG has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 59.60 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 35.09 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Piano

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • Computer station
  • Conference centre (8,330 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Communal living room
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a one-time cleaning fee of USD 100 and a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 35.09 per person
  • Valet parking fee: USD 59.60 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental New Orleans Hotel
InterContinental Hotel New Orleans
InterContinental New Orleans
New Orleans InterContinental

InterContinental New Orleans by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1178 out of 1757 reviews
Rating 8 - Good. 344 out of 1757 reviews
Rating 6 - Okay. 122 out of 1757 reviews
Rating 4 - Poor. 49 out of 1757 reviews
Rating 2 - Terrible. 64 out of 1757 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

timothy

Stayed 1 night in May 2025

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

timothy

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Loan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 5 nights in Jul 2025

10/10 Excellent

Jamilla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good especially the restaurant Tresausse
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Decor has changed from elegant to middle easten
Stayed 1 night in Jun 2025

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best part was the customer service provided when I arrived. Great and easy check in process. Food at Pete's was delicious. I will be back again.
Stayed 4 nights in Aug 2025

8/10 Good

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient location I was able to walk to restaurants, shopping If I were to come back to New Orleans, I would definitely stay at the intercontinental New Orleans IHG
Stayed 5 nights in Aug 2025

6/10 Okay

KEEVIN

Liked: Cleanliness

Watch out for destination fee

Bed was comfy, the hotel looks nice. The water in room 931 was barely warm the entire time so I never got a hot shower. I was charged $30 a day to receive $20 a day credit (which is silly) to some restaurant at the hotel. I told the front desk that this was the first I had heard about the “destination fee” and that it didn’t even make sense. They refused to refund me the $60 even though I never ate at Pete’s restaurant. So technically they just stole $60 from me.
Stayed 2 nights in Aug 2025

4/10 Poor

Jamel

Stayed 4 nights in Aug 2025

10/10 Excellent

Ling, charleston

Travelled with partner
Liked: Amenities
Great hotel. Conveniently located.
Stayed 4 nights in Aug 2025

10/10 Excellent

Terri, Durham

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was located in a convenient location. Very beautiful historic antique feel when you see the hotel. I would stay again .
Stayed 2 nights in Aug 2025

6/10 Okay

Leia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I slept well but had been up more than 24 hours prior to arrival (not sure that's a point for them). The hotel was convenient to all I came to NOLA for, but parking was NOT free as insinuated in the details of the room before booking. The property was nice and clean and fairly fancy as shown in pictures. Staff at front desk had ZERO answers for the parking fees other than "Go ask the parking garage staff that is a totally separate company." Lesson learned on parking. Shower had NO water pressure, and the main head didn't work at all. So had to use the awkward hand-held for entire shower. Overall, it was an okay spot. Disappointing based on images posted, reviews and description. Don't expect 5 stars and you won't be let down.
Stayed 1 night in Aug 2025

10/10 Excellent

Tommy

Stayed 2 nights in Aug 2025

10/10 Excellent

Ronnell, Metairie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food Was Great
Stayed 2 nights in Aug 2025

10/10 Excellent

jatavon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to check in. Great clean room and the customers service from the front desk to the room service staff was so great.
Stayed 2 nights in Aug 2025

4/10 Poor

Joey

Stayed 1 night in Aug 2025

6/10 Okay

larry

Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Affordable but outdated

Average hotel but certainly needs to be updated compared to other intercontinental properties. The staff was very welcoming and pleasant but the room and amenities were very outdated.
Stayed 4 nights in Aug 2025

10/10 Excellent

Art

Liked: Cleanliness, staff & service
nice
Stayed 2 nights in Jun 2025

8/10 Good

Klenette, No. Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time in New Orleans, and the stay this time was more pleasant. But I must say they really need to do something about the parking it was too expensive.
Stayed 4 nights in Aug 2025

10/10 Excellent

Demetrius

Liked: Cleanliness
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and the staff are extremely kind and helpful. The hotel is a short walk from the quarter and close the the street car lines if you need to get across town. I will definitely stay at Intercontinental again!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 3 nights in Aug 2025