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SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Property class: 3.5

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Photo gallery for SpringHill Suites by Marriott New Orleans Downtown/Canal Street

2 bars/lounges, rooftop bar, lobby lounge
Lobby
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
1600 Canal Street, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Caesars Superdome
    ‪13 min walk‬
  • Place, Smoothie King Center
    ‪16 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

Room options

View all photos for Studio, Multiple Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds

8.8 out of 10
Excellent
(46 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(15 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(16 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Panoramic Room, Multiple Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Panoramic Room, Multiple Beds

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, Multiple Beds (Hearing Accessible)

Pillow-top beds, desk, laptop workspace, blackout curtains

Studio, Multiple Beds (Hearing Accessible)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Along with 2 bars/lounges, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and concierge services are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott New Orleans Downtown/Canal Street offers 74 accommodations with coffee/tea makers and designer toiletries. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature pillowtop mattresses. 50-inch LED televisions come with premium digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott New Orleans Downtown/Canal Street. During your stay, you're just a quick walk from Canal Street. Free breakfast, free WiFi in public areas and 2 bars are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy local cuisine while dining at Lobby Lounge
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from University Medical Center New Orleans and 7 minutes on foot from Joy Theater
  • Pets welcome for a fee
You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly SpringHill Suites by Marriott New Orleans Downtown/Canal Street. You'll have access to the health club at a partner property. For a fee, parking is available.

This 3.5-star New Orleans hotel is smoke free.

Guests are served a free continental breakfast daily. Additionally, a buffet breakfast is available daily for a fee.
Lobby Lounge – This lobby lounge specialises in local cuisine and only serves light fare. Happy hour is offered.
Vue, an ELEVATED rooftop – This rooftop bar specialises in local cuisine and only serves light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 40 per night)
  • Valet parking on site (USD 59 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking

Food and drink

  • Free continental breakfast available daily
  • 2 bars/lounges

Restaurants on site

  • Lobby Lounge
  • Vue, an ELEVATED rooftop

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 5 floors
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 40.00 per night
  • Valet parking fee: USD 59.00 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street Hotel
SpringHill Suites Marriott New Orleans Downtown/Canal Street
SpringHill Suites Marriott Downtown/Canal Street

SpringHill Suites by Marriott New Orleans Downtown/Canal Street Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 87 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Demetrius

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room spotless and and staff very helpful and friendly especially bartender on rooftop
Stayed 2 nights in Jan 2026

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Just far enough away from Bourban street. Great views from the rooftop bar.
Stayed 1 night in Sep 2025

10/10 Excellent

Antoinette

Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was within walking distance to the Superdome and Bourbon Street.
Stayed 2 nights in Jan 2026

8/10 Good

Arlene

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff members were very knowledgeable and cooperative. Room had to be changed, however the view from window was horrible ( a dirty pool to look at each day) Also complimentary breakfast was limited due to time of hours.
Stayed 4 nights in Dec 2025

10/10 Excellent

Yolaine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, walkable to the French Quaters and many restaurants and stores.
Stayed 1 night in Dec 2025

8/10 Good

Han, GAITHERSBURG

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Our family and friends stayed at this hotel between Christmas and New Year. Overall the hotel is in a great location with easy access to transportation to downtown NOLA. While it can be a longer walk to the riverside, it's doable. Parking across the street was also safe and reasonably priced. The rooftop is definitely a big bonus, as we were able to order food and drinks while enjoying the amazing views of the city. I would definitely recommend this place.
Stayed 7 nights in Dec 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great views! Room was spacious.
Stayed 1 night in Dec 2025

8/10 Good

Lakedra

Stayed 1 night in Dec 2025

10/10 Excellent

Janette

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and in a good area
Stayed 1 night in Dec 2025

8/10 Good

Dong-Goo

Stayed 5 nights in Dec 2025

10/10 Excellent

Barbara W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Zachary

Travelled with family
Liked: Cleanliness, staff & service
The room was spotless and the staff was awesome!
Stayed 2 nights in Dec 2025

8/10 Good

Coddie

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 1 night in Dec 2025

8/10 Good

Susan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes, the room was spotless and staff were very helpful and courteous
Stayed 1 night in Dec 2025

10/10 Excellent

Lester, San Angelo

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, Great staff and location!
Stayed 2 nights in Dec 2025

8/10 Good

pelman

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and variety
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness
Stayed 3 nights in Nov 2025

8/10 Good

Markasia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here twice & I have no complaints. The rooms are clean and comfortable, & the staff are kind and efficient! I appreciate Charisse F. for her being so sweet & accommodating me during my stay.
Stayed 2 nights in Aug 2025

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was really clean and the Bathroom very comfortable. No noises during sleep hours. I just wish the breakfast was a little more varied.
Stayed 6 nights in Nov 2025

8/10 Good

Feliecia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Staff was nice and accommodating. Latonya at the front desk was very helpful before I even checked in.
Stayed 4 nights in Nov 2025

2/10 Terrible

Aimee Dixon

Disliked: Cleanliness, amenities, property conditions & facilities
While the staff was always polite and pleasant the facility overall seemed run down. The free breakfast in the mornings were overrun by guests but never refilled—even when coming downstairs before the end of breakfast. One of the elevators broke and created very long waits. The neighborhood was far from all of the main areas without a significant walk through very sketchy city blocks. The room was only cleaned one day and that was because we asked for cleaning. It was hard to believe we were staying at a Marriott chain!!
Stayed 4 nights in Nov 2025

10/10 Excellent

Tonnica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was really nice that it really helpful we had a really nice time for my sister birthday we were able to take the trolley to the mall
Stayed 3 nights in Nov 2025

10/10 Excellent

Vladimir

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was very clean and had everything that you needed. Staff was helpful and friendly
Stayed 2 nights in Nov 2025

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