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The Eliza Jane, Autograph Collection

Property class: 4

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Photo gallery for The Eliza Jane, Autograph Collection

Property amenity
Meeting facility
Cocktail bar
Restaurant
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (View)

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, 1 King Bed with Sofa bed (View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Room, 1 King Bed, Non Smoking (Hearing Accessible) | Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Eliza Jane, Autograph Collection

A 24-hour fitness centre, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Eliza Jane, Autograph Collection offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Eliza Jane, Autograph Collection. During your stay, you're just a quick walk from Canal Street. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the overall condition of the property
  • Just a 3-minute walk from Canal Street and 6 minutes on foot from Caesars New Orleans Casino
As a guest of The Eliza Jane, Autograph Collection, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, Autograph Collection also features concierge services, a fireplace in the lobby, and a front desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
The Press Room – On-site cocktail bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 350 at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.03 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 350 at checkout.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

The Eliza Jane, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1004 reviews
Rating 8 - Good. 156 out of 1004 reviews
Rating 6 - Okay. 63 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Best room ever
Stayed 3 nights in Jan 2026

8/10 Good

Aissa

Liked: Cleanliness, amenities, property conditions & facilities
The tub was worth it
Stayed 1 night in Jan 2026

10/10 Excellent

Keller

Stayed 5 nights in Jan 2026

10/10 Excellent

B. Preston

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, Could use a few more electrical outlets near the bed. the staff was professional and kind.
Stayed 4 nights in Jan 2026

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
The hotel itself was fine, but there were several issues. A $30 per day resort fee was charged and not disclosed in advance, and it provided no additional services. Valet parking charged $60 but never delivered my truck, claiming they were short-staffed. I was told to walk two blocks to a public parking lot, which I did while carrying my bags. I called the hotel three times and was told a one-day credit would be issued, but it still hasn’t happened.
Stayed 2 nights in Dec 2025

10/10 Excellent

samara

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
This place is awesome. Would stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

4/10 Poor

Angelina

Travelled with family
Liked: Cleanliness
We were there a wedding. Our room wasn’t available until later that evening after 5pm. It was so hot in the hotel and our room. Room had very little water pressure. We will not stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super clean, loved the layout of the hotel.
Stayed 2 nights in Dec 2025

4/10 Poor

Dale

Stayed 7 nights in Dec 2025

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was all good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convent location
Stayed 3 nights in Dec 2025

4/10 Poor

Scott

Disliked: Cleanliness, amenities
The location was fantastic, the lobby and common areas were cute and nicely decorated with a great vibe. When I checked in they took down my card for incidentals and when doing it the concierge told me that this was only for damages and that my room was already paid in full so I would get it back. The room was small, had no overhead light, and a musty smell. There were NO amenities to speak of, but I normally wouldn't complain since we were there to see New Orleans and just needed a place to sleep. That being said, I was surprised when checking out that they would be charging me almost 18% of my stay's total in what the concierge called an "amenities fee". Especially since when checking in they said I had no balance due. Beyond disappointed with their initial lie and their unwillingness to waive the fee for amenities I was not given.
Stayed 3 nights in Dec 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful gem of a hotel!! I will be booking again whenever Im in the city. Only complaint is that voices from guests at the hotel bar carries up to the room through the open air space.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was decorated for Christmas and all the staff were friendly and helpful. I would highly recommend and stay there again.
Stayed 3 nights in Dec 2025

4/10 Poor

Ellen

Liked: Cleanliness, staff & service, amenities
The hotel room was hot even after we turned the air down and the pillows what were horrible
Stayed 1 night in Dec 2025

6/10 Okay

Azeezat

Stayed 3 nights in Dec 2025

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spotless, spacious rooom. Great lounging areas with many places to relax and kick back with a drink. A lively bar scene at the hotel bar.
Stayed 3 nights in Dec 2025

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and very spacious. Staff were helpful and welcoming. The location perfect.
Stayed 3 nights in Dec 2025

10/10 Excellent

STEVEN, Anniston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless Room, Very nice and quiet, Breakfast was awesome , close to everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Nicholas

Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room was spotless; in fact, the entire hotel was exceptionally clean. Cozy, relaxed feel and the staff was friendly.
Stayed 3 nights in Dec 2025

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