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DoubleTree by Hilton Long Island City, NY

4.0 star property

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Photo gallery for DoubleTree by Hilton Long Island City, NY

Bar (on property)
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Property amenity
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View in a map
38-15 9th St, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Bathtub (Mobility)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Queen Room With Mobility Accessible Bathtub

  • Sleeps 2

Room With 2 Double Beds-Hearing Accessible

  • Sleeps 4

Queen Room-Hearing Accessible

  • Sleeps 2

Queen Room

  • Sleeps 2

Queen Studio Suite With Sofa Bed

  • Sleeps 3

Queen Studio With Sofa Bed-Hearing Accessible

  • Sleeps 3

2 Double Beds

  • Sleeps 4

Queen Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Dbl Mobility Access W/ Ri Shwr

  • Sleeps 4

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About this property

DoubleTree by Hilton Long Island City, NY

Hotel in Long Island City with 24-hour fitness centre and 24-hour front desk
Along with a 24-hour fitness centre, this smoke-free hotel has a coffee shop/cafe and valet parking. WiFi in public areas is free. Additionally, a microwave in a common area, a fridge in a common area and concierge services are on-site. Change of towels is available on request
DoubleTree by Hilton Long Island City, NY offers 247 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at DoubleTree by Hilton Long Island City, NY, you'll be close to 5th Avenue. Features include free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Amenities include multilingual staff, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
There's a coffee shop/cafe on site. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Long Island City, NY. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Long Island City, NY was completed in August 2024.

This 4-star Long Island City hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to noon.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 16 floors
  • Renovated entire property - August 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 55 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Aiden Long Island City
Aiden BY Best Western Long Island City
DoubleTree by Hilton Long Island City, NY Hotel
Aiden by Best Western Long Island City New York
DoubleTree by Hilton Long Island City, NY Long Island City
DoubleTree by Hilton Long Island City, NY Hotel Long Island City

DoubleTree by Hilton Long Island City, NY Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 303 out of 701 reviews
Rating 8 - Good. 176 out of 701 reviews
Rating 6 - Okay. 107 out of 701 reviews
Rating 4 - Poor. 51 out of 701 reviews
Rating 2 - Terrible. 64 out of 701 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean area with nice walkable distance to the subway. accommodating with bags and last minute booking.
Stayed 4 nights in Oct 2025

10/10 Excellent

Roman, Fort Walton Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No free breakfast, parking was 120$ for two nights.
Stayed 2 nights in Oct 2025

10/10 Excellent

Zeyu

Stayed 1 night in Sep 2025

2/10 Terrible

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nightmare on Floor 16

Unfortunately, this was a terrible experience and because the hotel was sold out, we were stuck in the room we got stuck with. 1) Missing hardware on the walls (1 missing in bathroom, one missing on the bedside lamp) 2) The shower had a lot hair on the wall.... 3) No TV remote 4) A large square cut out in the ceiling OVER THE BED, to which a green bright light shining in our faces. 5) I think because of we were on the top floor and under that cut-out, we also heard whirring over our heads, which then became a high-pitch, and I'm talking dog whistle, anyone over 60 years old can't hear it, but we sure can't drown it out, type of noise. At that point, I ask for the room to be switched. Can't, sold out. Fine, I ask for a TV remote for our TV, which they had to send someone back to our room 10 minutes later with the remote, but it did not drown the noise out. 5) We had an adjoining room to another family who we could hear every word being spoken starting at 7am. We slept as much as we could from about 3am-8am and left immediately.
Stayed 1 night in Oct 2025

8/10 Good

Jenniffer Karla Betsita

Stayed 8 nights in Oct 2025

6/10 Okay

Borislav

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My stay in general was very pleasant. The only issue I come across was the cleaning - standards were poor. I think they just made the bed, change the towels, wipe the sink and emptied the bin. The room was dusty and floors needed vacuuming. On the second night the rooms was not made, so I had to regularly remind reception staff to alert for housekeeping to attend. The facilities were nice otherwise, staff was polite and friednly.
Stayed 10 nights in Sep 2025

4/10 Poor

Adrián

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Miguel

Stayed 1 night in Oct 2025

2/10 Terrible

Ayla

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel management was very dishonest about the room fees and charged an extra $300 on top of the agreed upon price when the hotel was booked. The management was also very unprofessional and told our group that they would not speak with us because they do not have the energy to speak to us.
Stayed 6 nights in Oct 2025

10/10 Excellent

Kali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

8/10 Good

Shelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very clean. SMALL rooms. Had to purchase breakfast. To get to subway was a little unnerving walking in certain areas. No shops or dining close.
Stayed 2 nights in Oct 2025

6/10 Okay

Giuliano

Business traveller
Area was very sketchy cookies where good
Stayed 2 nights in Oct 2025

10/10 Excellent

NILO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & efficient staff at the front desk. Our room was also very clean.
Stayed 2 nights in Oct 2025

2/10 Terrible

Makayla

I called the hotel to help me cancel and refund my stay as I accidentally booked the wrong day and was not able to make it. No efforts to remedy the situation or offer a refund and I didn't even get to stay here. 0/10 recommend!
Stayed 1 night in Sep 2025

10/10 Excellent

Paul John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was good for the price.
Stayed 5 nights in Oct 2025

8/10 Good

Shantay

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean upon arrival, stayed with my sister and son room was a tad bit small but for the price worth it. Staff was very accommodating hotel was clean I enjoyed it
Stayed 3 nights in Oct 2025

10/10 Excellent

JANICE

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

6/10 Okay

Christopher

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Good room, nice property. Unfortunately, there was construction all around the property and it was very noises and wasn’t able to get the rest we were hoping. About 10 min walk from nearest subway.
Stayed 1 night in Oct 2025

10/10 Excellent

Ramrattie

Stayed 1 night in Sep 2025

4/10 Poor

ANGELA

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Ubereats was not allowed up, being on a cane and told to come down was difficult. No refrigerators and no microwaves. For the price of each night this should have been a standard so a person could store the night price water from the vending machines. The breakfast is extra, a place like “Doubletree Hilton” you would think breakfast is included but not here. Upon arrival despite being told there was valet parking I had to the next hotel for parking and then walk back (again this was not convenient being on a cane and with and 84 year old guest). The room shades were open which was fine but the wall and bed was less than a foot of space making it difficult to nearly impossible to get to the chain to close the shade. Why could I see the shape of the person through the glass in the BATHROOM from the BEDROOM!!!! I have never been in a place that had a bathroom exposed like that. Where was any type of safety bar in the shower for the hotel’s own insurance in case someone slipped? Very low room lighting. The space for the toilet and the sharp silver thing where the toilet tissue was ridiculously tight and I kept getting my leg cut! Everything was tightly spaced in the double room and definitely not worth the nightly room price which I was convinced of once the giant rat crossed in front of my car upon arrival after an 18 hour drive only to be told park at the next hotel and walk back! Over priced, and the red seating looks like a matted male body part in the lobby.
Stayed 4 nights in Sep 2025

10/10 Excellent

Monterey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel. Decent location, wingstop walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

The hotel was clean and comfortable. Staff was excellent. I had a small issue with the bathroom door that was repaired immediately. Close to Subway station.
Stayed 3 nights in Sep 2025

2/10 Terrible

Erik, Auburn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room, noisy, dusty curtains. The shower had stains.
Stayed 1 night in Sep 2025

2/10 Terrible

elaine

They do not provide water
Stayed 1 night in Sep 2025