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Aloft New York Chelsea

3.0 star property

Choose dates to view prices

Photo gallery for Aloft New York Chelsea

Exterior
Fitness facility
Bar (on property)
Bar (on property)
Down duvets, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
132 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(25 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(30 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

aloft, Room, 1 King Bed

8.8 out of 10
Excellent
(70 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Down duvets, minibar, in-room safe, desk

aloft, Room, 2 Queen Beds

9.4 out of 10
Exceptional
(19 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.6 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Down duvets, minibar, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hyatt Place New York / Chelsea
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 2,796 reviews
The price is €110
includes taxes & fees
19 Jan - 20 Jan
Hyatt Place New York / Chelsea

About this property

Aloft New York Chelsea

Hotel with a restaurant, 6-minute walk to Madison Square Garden
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Aloft New York Chelsea offers 234 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Aloft New York Chelsea's great location. During your stay, you're just a quick walk from Madison Square Garden. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Aloft New York Chelsea also features laundry facilities, dry cleaning/laundry services, and express check-in.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
Re:Fuel – On-site restaurant.
WXYZ Bar – On-site bar. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 50 per day)

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: USD 20 to 20 for adults and USD 20 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Re:Fuel
  • WXYZ Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 32 floors
  • Banquet hall
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 20 to 20 for adults and USD 20 to 20 for children
  • Off site parking fee: USD 50 per day (0.2 mi away; open 24 hours)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive smart lock details. Guests are required to download the property's Bonvoy mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Aloft New York Chelsea Hotel
Aloft New York Chelsea New York
Aloft New York Chelsea Hotel New York

Aloft New York Chelsea Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 782 out of 1127 reviews
Rating 8 - Good. 227 out of 1127 reviews
Rating 6 - Okay. 72 out of 1127 reviews
Rating 4 - Poor. 21 out of 1127 reviews
Rating 2 - Terrible. 25 out of 1127 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning staff were great! I had asked for ice but she told me I had to go downstairs. I decided to get it after a shower, after coming out the lady brought up some ice for us!
Stayed 5 nights in Aug 2025

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Oct 2025

10/10 Excellent

Isabella

Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Levi James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the WTC view a the slight Empire State view! Close to two subway stations.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds comfortable and staff friendly. Liked location
Stayed 4 nights in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the room was clean. There were cost cutting choices that made it less comfortable - nowhere to hang the towels, no light by one side of the bed, etc.
Stayed 1 night in Oct 2025

4/10 Poor

olivier denis

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy and room wss very small for the value.
Stayed 3 nights in Oct 2025

8/10 Good

Jeffrey

Liked: Cleanliness
Stayed 3 nights in Oct 2025

8/10 Good

pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Edith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very convenient and safe
Stayed 2 nights in Oct 2025

10/10 Excellent

Prakruthi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was accommodative. Really good location. Very clean and updated rooms.
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was exceptionally Clean as were the Rooms & also had a Great Smell throughout the entire Hotel & Rooms....Definitely recommend....
Stayed 1 night in Sep 2025

8/10 Good

Kemily, Marietta

Stayed 4 nights in Sep 2025

10/10 Excellent

Sonia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and comfortable!
Stayed 1 night in Sep 2025

10/10 Excellent

shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffery

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy and clean hotel with incredible views and in a perfect location
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
While the hotel itself was fine, the people around us were not. Obnoxious doesn’t begin to describe it. Music and weed all night. The doors do not close quietly so that made it worse. All that to stay don’t have high hopes of civility at this hotel.
Stayed 1 night in Sep 2025

8/10 Good

Victoria

Stayed 2 nights in Sep 2025

10/10 Excellent

Giannina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I like the hotel , everything was super easy I loved the bed. It is a great place to stay … the only thing is that I asked for cleaning room service and 100 usd dollars were stolen from my bag inside my wallet.
Stayed 1 night in Jun 2025

10/10 Excellent

Suzana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, it was amazing but the breakfast was terrible. it was the only thing I would say.
Stayed 6 nights in Sep 2025

8/10 Good

Hali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed on a lower floor so was a tad loud. Room smaller than expected
Stayed 3 nights in Aug 2025