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Best Western Premier Herald Square

3.0 star property

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Photo gallery for Best Western Premier Herald Square

Daily buffet breakfast (USD 20 per person)
Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains
Exterior
Lobby
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
50 W 36th St, New York, NY, 10018
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Empire State Building
    ‪5 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬

Room options

View all photos for King Room

Premium bedding, in-room safe, desk, blackout curtains

King Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Accessible Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2

Two Double Room

  • Sleeps 4

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About this property

Best Western Premier Herald Square

A fitness centre, a bar/lounge and a 24-hour business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Best Western Premier Herald Square offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us they enjoy Best Western Premier Herald Square's walkable location. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Herald Square and 3 minutes on foot from 5th Avenue
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi and wired Internet. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square.

This 3-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 20 for adults and USD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 17 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Herald
Best Western Herald Square
Best Western Premier Herald
Best Western Premier Herald Square
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square Hotel New York
Best Western Premier Herald Square New York
Herald Square Best Western
Premier Herald Square
Premier Herald Square New York
Best Western Premier Herald Square Hotel
Best Western Premier Herald Square New York
Best Western Premier Herald Square Hotel New York

Best Western Premier Herald Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1002 reviews
Rating 8 - Good. 255 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

James

Disliked: Cleanliness, staff & service
The room the first night did not have heat, the bathroom light didn’t work well, and the tv was messed up. We were able to switch to a different room for the second night that was much better. Would prefer a refund for the first night though as the room was horrible. Thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in a wonderful location, especially around Christmas. Macy’s is nearby, and the Empire State Building was just outside our window on the 17th floor. We had a short stay and didn’t use many of the amenities, but we were pleased with the hotel and the cost.
The view from our room!
Stayed 1 night in Dec 2025

10/10 Excellent

allison

Liked: Cleanliness, property conditions & facilities
Room was clean and staff was helpful. Expedia advertised this hotel with a free breakfast…but that was false information! No free breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Miranda

Stayed 2 nights in Dec 2025

6/10 Okay

mardia

Business traveller
Liked: Cleanliness, staff & service
Yes
Stayed 1 night in Dec 2025

6/10 Okay

Calvin J

Liked: Cleanliness, staff & service
Small but clean room. no heater was working so the staff brought us a portable heater. the sink didn't drain water.
Stayed 2 nights in Dec 2025

2/10 Terrible

ZiXi

Stayed 1 night in Dec 2025

8/10 Good

rusty

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location was perfect staff was friendly and helpful
Stayed 4 nights in Dec 2025

10/10 Excellent

bogdan

Stayed 4 nights in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was great.
Stayed 1 night in Dec 2025

6/10 Okay

Isai

Stayed 1 night in Dec 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good week in NYC, had issue with heat on arrival,fixed immediately, roim phone was down so had to step out in hall to call front desk,but still satisfied!
Stayed 4 nights in Dec 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything you need in NYC hotel. Location superb. Staff helpful, room clean and handy luggage storage for pre- or post-stay. Fantastic views of The Empire State Building from room 16.06- reminds you how close you are to everything and why NYC is soooo special- especially at Christmas. Wouldn't hesitate to recommend.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

10/10 Excellent

Hong

Stayed 4 nights in Oct 2025

10/10 Excellent

MaryAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff…..
Stayed 2 nights in Dec 2025

8/10 Good

JoLinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Allison

Stayed 1 night in Dec 2025

8/10 Good

Joseph

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Olivia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, good location, friendly and helpful staff. Would recommend and stay again.
Stayed 2 nights in Dec 2025

6/10 Okay

ABDEL, DORAL

Stayed 2 nights in Dec 2025

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service was outstanding. The hotel was clean and conveniently located. They held out bags before check in and after check out so we could mull around the city. Great trip to NYC! Thank you!
Stayed 2 nights in Dec 2025

10/10 Excellent

Grant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was absolutely awesome! The room had amazing views. Mina was very helpful and attentive. Definitely recommend staying here for anyone traveling to NYC.
Stayed 4 nights in Dec 2025

8/10 Good

Mena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025