Hyatt Grand Central New York

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Where to?

Dates

November 2025

December 2025

Premium bedding, pillow-top beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast available
Pet-friendly
Housekeeping
Parking available
Laundry

Explore the area

109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017

Place, Grand Central Terminal
‪2 min walk‬
Place, Chrysler Building
‪2 min walk‬
Place, 5th Avenue
‪5 min walk‬
Airport, New York, NY (LGA-LaGuardia)
‪15 min drive‬

Room options

Room, 2 Double Beds

Very good

28 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed

Very good

28 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed

Very good

30 sq m
Sleeps 3
1 King Bed

Room, 1 Queen Bed

Wonderful

26 sq m
Sleeps 2
1 Queen Bed

Suite, 1 Bedroom, City View

Exceptional

56 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

Deluxe Room, 2 Double Beds

Very good

30 sq m
City view
Sleeps 4
2 Double Beds

Room, 2 Double Beds, City View

Good

30 sq m
City view
Sleeps 4
2 Double Beds

Room, 1 King Bed, City View

Good

30 sq m
City view
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible (Shower)

Good

28 sq m
Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Very good

28 sq m
Sleeps 3
1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

Very good

28 sq m
Sleeps 2
1 Queen Bed

Suite, Corner

Very good

39 sq m
1 bedroom
Sleeps 3
1 King Bed

Junior Suite

39 sq m
1 bedroom
City view
Sleeps 4
1 King Bed

Premium Suite

93 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, 1 Bedroom

46 sq m
1 bedroom
Sleeps 4
1 King Bed

Presidential Suite

Good

130 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite, 2 Bedrooms, City View

Excellent

84 sq m
2 bedrooms
City view
Sleeps 8
1 King Bed and 2 Double Beds

Accessible King Room with Tub

Sleeps 3

Accessible King Room with Shower

Sleeps 3

Accessible Queen Room with Tub

Sleeps 2

Grand Executive Suite

Sleeps 6

Living area | 50-inch flat-screen TV with cable channels, TV, iPod dock

Park Avenue Presidential Suite

Sleeps 3

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

28 sq m
Sleeps 3
1 King Bed

Commodore Lounge Access 1 King Bed

Sleeps 3

Queen Room

Sleeps 2

Two Double Room

Sleeps 4

King Room

Sleeps 3

Bathroom | Designer toiletries, hair dryer, towels

Two Double Room with City View

Sleeps 4

King Room with City View

Sleeps 3

Bathroom amenities | Designer toiletries, hair dryer, towels

Deluxe King Room

Sleeps 3

Deluxe Two Double Room

Sleeps 4

Club Access King Room

Sleeps 3

Club Access Two Double Room

Sleeps 4

Similar properties

Premium bedding, down duvets, pillow-top beds, in-room safe

Pet-friendly
Free WiFi
Restaurant
Air conditioning

includes taxes & fees

30 Nov - 1 Dec

About this property

Hyatt Grand Central New York

Pet-friendly hotel connected to a shopping centre in New York with a coffee shop/cafe

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and valet parking.

Hyatt Grand Central New York offers 1298 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.

Free WiFi
Enjoy a bite to eat at the coffee shop/cafe
Full breakfast served daily for a fee
Valet parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a 24-hour gym
Guests really like the accommodation for the cleanliness and comfy beds
Steps from Grand Central Terminal and Chrysler Building
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet

Parking and transport

Valet parking on site (USD 100 per night)

Food and drink

Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Shopping

Family friendly

In-room cot
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

24-hour business centre
26 meeting rooms
Computer station
Conference centre (18,370 square foot of space)

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift (89 centimetre wide door)
Roll-in shower (142 centimetre wide)
Valet for wheelchair-equipped vehicles
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible registration desk (97 centimetre high)
Wheelchair-accessible restaurant

25 floors
Ballroom
Banquet hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Free cot
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Towels provided

Entertainment

50-inch flat-screen TV with premium cable channels
IPod dock
Pay films

Food and drink

Minibar
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation (varies based on length of stay)
Only dogs are allowed
Food and water bowls are available

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 45.0 per night.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Deposit: USD 100.00 per night
Resort fee: USD 45.89 per accommodation, per night

The resort fee includes:

Additional inclusions
Newspaper
Phone calls
Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
Valet parking fee: USD 100 per night
Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York

Grand Hyatt New York Hotel

Hyatt New York Grand

New York Grand Hyatt

Grand Hotel Hyatt New York

Grand Hyatt Hotel New York

Grand Hyatt New York City

Hotel Hyatt New York

Hyatt Hotel New York City

Hyatt New York City

New York City Grand Hyatt Hotel

New York City Hyatt

New York Hyatt

Grand Hyatt Hotel

Grand Hyatt

Grand Hyatt New York

Hyatt Central York York

Hyatt Grand Central New York Hotel

Hyatt Grand Central New York New York

Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Excellent

Yuliya

26 Aug 2025

Stayed 3 nights in Aug 2025

4/10 Poor

jerone

Travelled with group

26 Aug 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

HIDDEN FEES THAT WAS CHARGED AFTER CHECKOUT NOT GOING BACK HERE......

Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin

26 Aug 2025

Great location

Stayed 3 nights in Aug 2025

10/10 Excellent

Alejandro

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great staff, literally right above the grand terminal, many food options

Stayed 3 nights in Aug 2025

8/10 Good

aditya

Travelled with family and small children

26 Aug 2025

Liked: Cleanliness, property conditions & facilities

Location was great . close to grand central station, times square, parks.

Stayed 3 nights in Jun 2025

10/10 Excellent

Mary

26 Aug 2025

Stayed 1 night in Aug 2025

10/10 Excellent

EZEKIEL

26 Aug 2025

Liked: Cleanliness

Disliked: Staff & service

The gentleman who helped us to take our bags to the room declined to accept our tip saying it was “an insult”. We were shocked

Stayed 1 night in Aug 2025

10/10 Excellent

Madison

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I took visited NY for the first time. The Hyatt Grand Central was the best spot to stay because it’s near all of the major touring spots. It was a bit run down than what we expected, but we spent all day outside, so we were not too bothered by how run down it looked. My husband used the gym a couple of times and it had everything from free weights to treadmills. The staff was very friendly and not short with us which was great since it was our first time in the big city. I definitely recommend staying here especially if it’s your first time in NY. We hope to come back soon! Thank you for the staff and housekeeping for making our trip comfortable.

Stayed 4 nights in Aug 2025

4/10 Poor

Jazmine

Travelled with family

26 Aug 2025

Disliked: Staff & service, property conditions & facilities

The purpose of this review is to speak to the service that I received this past weekend from the managers. We arrived early and were offered early check in for $50. Upon entering the room was 67 degrees and the thermometer was not working. We called downstairs and they offered engineering to come by but instead of engineering coming, they brought a single blanket to our room. I let it go. Next morning, the water was turned off. That means the toilet wasn’t flushing, and we cannot brush our teeth or take a shower. After calling downstairs without an answer, we walked to the front desk and were told that they were having issues with the water since the night before. Once the water turned on there was discoloration, I ran it for about 30 secs & a dark brown liquid began to pour out, which we can all assume contains fecal matter. Thankfully, we had it on video so we showed the front desk manager Ashley R. She said she would comp a night of our stay. I was so glad it was our last day. I was contacted by Expedia, who said they were not able to get a hold of the manager to approve the refund. Instead the rep from the Hyatt hung up on Expedia. I went to the desk to speak to the afternoon manager, Kennedy D. Who assured us that he would answer the phone. He did not keep his word and Expedia has now said that they can’t comp the night because they can’t get a hold of the hotel manager for approval.Horrible service, disgusting water, would never recommend you lay your head down here.

Stayed 2 nights in Aug 2025

10/10 Excellent

Francisco

26 Aug 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Becky

Travelled with group

26 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very pretty inside

Stayed 2 nights in Aug 2025

10/10 Excellent

Paul I

26 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 8 nights in Aug 2025

6/10 Okay

Yande

Travelled with family

26 Aug 2025

Liked: Staff & service

Disliked: Amenities

This is a nice hotel that's clearly popular. It's a really convenient location but it's also very busy. They charge a destination fee per night, which feels like a rip off. They have a cafe which is convenient but they give no perks whatsoever - not even a coffee machine in the rooms. also, the last night was awful, there was something wrong with the water, the toilet kept flushing and running water. the issue started around 3:00 am and continued throughout the night nonstop. We had to call them twice and when someone finally came to fix the issue we had about an hour until we had to leave because we were departing at about 6:30 am.

Stayed 2 nights in Aug 2025

10/10 Excellent

Anastasia

Travelled with family

25 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel was clean, staff was helpful.

Stayed 3 nights in Aug 2025

2/10 Terrible

Stephanie

25 Aug 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Someone came into my room after house keeping came in and when I asked who was in the room while we were out because the windows were open and our belongings were moved around, they told me they didn’t know and proceeded to try to manipulate me in to thinking it was house keeping or maintenance, with no proof that they were actually there. After I explained to them many times that I had returned to my room after house keeping had been there and I seen that the room had already been cleaned and windows were closed, they finally took a report and canceled my old keys after I asked! There was clearly things moved around in our room and the window were open, which I didn’t touch the whole time of my stay and house keeping also didn’t touch the windows because the blinds and windows were closed before leaving my room for the second time that day. After that the toilet sprayed my boyfriend in the face when he went to flush it and the water was brown and yellow for the rest of our stay. The staff was very rude and condescending when I tried to explain to them the horrible experience I had they made me feel crazy and like I was lying. I didn’t feel safe and no one did anything about it.

Stayed 4 nights in Aug 2025

10/10 Excellent

Iran

Travelled with family

25 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful

Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Travelled with family

25 Aug 2025

Hotel is at a central location, easy access to everything, only issue we had was that the beds are not comfortable as all

Stayed 4 nights in Aug 2025

6/10 Okay

Stephanie Mae

Travelled with group

25 Aug 2025

Disliked: Staff & service

Its about a 20 minute walk from the main attractions in Time Square. But a 2 minute walk to Grand Central for affordable transportation, which made this location desirable. Staff was bugging us to leave on check out day at 10 (two knocks at door), when check out is 11. And they tried making me take a downgrade room for more money. Calling it an upgrade because on high floor with alleged views. I faced other hotel windows. So i canceled the "upgrade". The alleged upgraded room was not updated like others they have. It was awful.

Stayed 4 nights in Aug 2025

10/10 Excellent

syeeda

25 Aug 2025

Liked: Property conditions & facilities

Disliked: Staff & service

Rude Staff...

Stayed 3 nights in Aug 2025

8/10 Good

Thai

25 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Shower and water stopped working at one point in the middle of the night.

Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with partner

25 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed for 3 nights and the room was phenomenal. We had the corner suite and it was incredible to have a bedroom and living area. The bed was incredibly comfortable and the availability of charging ports was an extra plus as we have several electronics with us. We were literal steps from grand station to get anywhere in the city. Highly recommend!

Stayed 3 nights in Aug 2025

10/10 Excellent

Adriana

Travelled with family

25 Aug 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel its now on ny top 3 hotels in NYC. Very accessible location, literally right next to Grand Terminal Central. Very walkable to different tourist attractions (empire state, Library, Chrysler building just around the corner, Times Square, 5th Ave.) Even tho its on a very transitable avenue, noise wasn’t even a concern. We had also very walkable food options to have breakfast/dinner. Staff were very friendly and polite. Definitely recommend it.

Stayed 3 nights in Aug 2025

10/10 Excellent

Artizana

24 Aug 2025

Liked: Cleanliness

Stayed 4 nights in Jul 2025

10/10 Excellent

Jontae

24 Aug 2025

Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

24 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great location. For someone new to NYC, it’s the perfect location for getting to multiple locations. The dining selections at Grand Central Station made it convenient to grab a quick bite.

Stayed 3 nights in Aug 2025

Hyatt Grand Central New York

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Popular amenities

Explore the area

Room options

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Room, 2 Double Beds

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Room, 1 King Bed

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Deluxe Room, 1 King Bed

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Room, 1 Queen Bed

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Suite, 1 Bedroom, City View

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Deluxe Room, 2 Double Beds

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Room, 2 Double Beds, City View

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Room, 1 King Bed, City View

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Room, 1 King Bed, Accessible (Shower)

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Room, 1 Queen Bed, Accessible, Bathtub

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Suite, Corner

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Junior Suite

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Premium Suite

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Suite, 1 Bedroom

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Presidential Suite

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Suite, 2 Bedrooms, City View

View all photos for Accessible King Room with Tub

Accessible King Room with Tub

Accessible King Room with Shower

View all photos for Accessible Queen Room with Tub

Accessible Queen Room with Tub

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Grand Executive Suite

View all photos for Park Avenue Presidential Suite

Park Avenue Presidential Suite

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Commodore Lounge Access 1 King Bed

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Queen Room

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Two Double Room

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King Room

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Two Double Room with City View

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King Room with City View

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Deluxe King Room

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Deluxe Two Double Room

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Club Access King Room

Club Access Two Double Room

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About this property

Hyatt Grand Central New York

Property amenities

Internet

Parking and transport

Food and drink

Things to do

Family friendly