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Hyatt Grand Central New York

4.0 star property

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Pool
Lounge
Lobby
Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available

Explore the area

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109 East 42nd Street, at Grand Central Terminal, New York, NY, 10017
  • Place, Grand Central Terminal
    ‪2 min walk‬
  • Place, 5th Avenue
    ‪5 min walk‬
  • Place, Rockefeller Center
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

8.4 out of 10
Very good
(406 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

8.4 out of 10
Very good
(276 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(143 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(98 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.0 out of 10
Very good
(40 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, City View

7.8 out of 10
Good
(194 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, City View

7.6 out of 10
Good
(45 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

8.0 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Queen Bed, Accessible, Bathtub

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Corner

Suite, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Suite, Corner

8.0 out of 10
Very good
(39 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Suite

7.4 out of 10
Good
(3 reviews)
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Presidential Suite

7.0 out of 10
Good
(2 reviews)
  • 130 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 84 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (COMMODORE LOUNGE ACCESS)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
The Westin New York Grand Central
Manhattan
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 3,764 reviews
The price is €227
includes taxes & fees
5 Apr - 6 Apr
The Westin New York Grand Central

About this property

Hyatt Grand Central New York

Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and valet parking.
Hyatt Grand Central New York offers 1298 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the sightseeing around Hyatt Grand Central New York. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Central Terminal. You'll find features such as free WiFi in public areas, plus a 24-hour gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Grand Central Terminal and 6 minutes on foot from 5th Avenue
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 26 meeting rooms. Event space at this hotel measures 18370 square feet (1707 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Grand Central New York. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 100 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 15 to 65 for adults and USD 15 to 32 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 26 meeting rooms
  • Computer station
  • Conference centre (18,370 square foot of space)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Roll-in shower (142 centimetre wide)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 45.89 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Newspaper
  • Phone calls
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 65 for adults and USD 15 to 32 for children
  • Valet parking fee: USD 100 per night
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Hyatt New York
Grand Hyatt New York Hotel
Hyatt New York Grand
New York Grand Hyatt
Grand Hotel Hyatt New York
Grand Hyatt Hotel New York
Grand Hyatt New York City
Hotel Hyatt New York
Hyatt Hotel New York City
Hyatt New York City
New York City Grand Hyatt Hotel
New York City Hyatt
New York Hyatt
Grand Hyatt Hotel
Grand Hyatt
Grand Hyatt New York
Hyatt Central York York
Hyatt Grand Central New York Hotel
Hyatt Grand Central New York New York
Hyatt Grand Central New York Hotel New York

Hyatt Grand Central New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3404 out of 6562 reviews
Rating 8 - Good. 1451 out of 6562 reviews
Rating 6 - Okay. 938 out of 6562 reviews
Rating 4 - Poor. 412 out of 6562 reviews
Rating 2 - Terrible. 357 out of 6562 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel had the perfect location. Comfortable room. The $15 daily allowance at Market is a nice touch. Beautiful Xmas decorations in lobby. Nice hotel gym.
Stayed 2 nights in Dec 2025

8/10 Good

Abraham

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed in the premium suite during week of New Year’s Eve. Huge suite. Lovely view. Pristine conditions of the room. Though it had a fridge, coffee maker, and place to store wine, it the suite absolutely should have had a sink and a couple sets of utensils as well as plates. The staff,from the valet to the front desk to Houskeeping to the engineer, were nothing short of AMAZING. An incredible experience for my guest and I.
Stayed 4 nights in Dec 2025

8/10 Good

Rubie

Stayed 6 nights in Dec 2025

8/10 Good

Andres

Stayed 3 nights in Dec 2025

4/10 Poor

Christopher

Travelled with family
Disliked: Amenities, property conditions & facilities
We were travelling as a four. Two children. When we are arrived we were told that there was no double rooms and that they only had single rooms available. Basically told to like it or cancel the reservation. They said Expedia had overbooked. Check-in staff were rude and unhelpful. Had to complain to the manager to get any type of resolution of the issue.
Stayed 5 nights in Dec 2025

4/10 Poor

Amparo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at this hotel for five nights. While the check-in staff was pleasant, our overall experience was disappointing. Our room was not ready until 6:00 p.m., and we were given no prior notice or accommodations for the delay. When we finally accessed the room, it had not been properly cleaned and was missing furniture. We contacted the front desk to request a different room, but were told the hotel was sold out. Additionally, we were charged extra fees despite not using any additional services, which was frustrating and unclear. The hotel’s location is ideal, especially for first-time visitors to New York City. However, Hyatt needs to significantly improve its hospitality, service, and professionalism. I paid a considerable amount of money to celebrate my husband’s birthday, and we did not receive the level of service or experience we paid for or expected.
Stayed 4 nights in Dec 2025

2/10 Terrible

Ladonna Marie, Detroit

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Dec 2025

6/10 Okay

Carolyn

Travelled with family
Disliked: Cleanliness
Historic hotel, so small rooms. Tiny tiny bathroom. Loud 24 hours a day (it’s New York!). Really busy; unfriendly staff. Great location though.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Jo Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A daily credit was available. The sink needed to serviced. The staff was great. All very nice and helpful. I would come back here and i highly recommend this location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and Vibrant atmosphere. All the staff were great, seriously- there were easily 10 different employees who were all welcoming and rocking their "A" hosting game! It was so busy that it was impressive.
Stayed 2 nights in Dec 2025

8/10 Good

April

Travelled with family
Liked: Cleanliness, staff & service
yes
Stayed 6 nights in Dec 2025

10/10 Excellent

Tommy Lovato

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
They went above and beyond for us. The hotel was clean and comfy. Staff was friendly and let us check in and out with no issues. The location is amazing.
Stayed 3 nights in Dec 2025

8/10 Good

Amy Garcia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect clean and friendly staff beautiful hotel. It was quiet and comfortable. The only thing bad was that our hot water would run out after the 2nd person took a shower. And our room was reserved for 4 people.
Stayed 5 nights in Dec 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
The staff is excellent and very accommodating. I would rate a 5, but the hotel itself is very dated. Other than that, wonderful stay!!!
Stayed 8 nights in Dec 2025

4/10 Poor

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I will start by saying that everything else about this hotel was excellent. Location was perfect for our plans in the city. Rooms were clean and comfortable. However, I booked two rooms for three people each, and chose rooms with one bed and a sofa. I assumed that the sofa was a sofa bed, or large enough to sleep on because the room was supposed to accommodate three people. The sofa was very short and narrow, not ideal for sleeping. My adult sons, one in each room, ended up sleeping on the floor. The hotel tried to accommodate us, but they had no more rooms with two beds and were also out of roll away cots. Also, minor note: the staff in the market place was very rude!
Stayed 2 nights in Dec 2025

10/10 Excellent

Murray

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location and room
Stayed 3 nights in Dec 2025

10/10 Excellent

Katherin Lizet Salazar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay!
Stayed 3 nights in Dec 2025

6/10 Okay

Saswat

Liked: Cleanliness, property conditions & facilities
Compact room, graat location
Stayed 3 nights in Dec 2025

10/10 Excellent

Karina

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Todd, Campbell River

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location
Stayed 4 nights in Dec 2025

8/10 Good

Natasa

Liked: Cleanliness
.
Stayed 3 nights in Dec 2025

8/10 Good

Ginger

Travelled with family
Liked: Cleanliness, staff & service
The hotel ran out of blankets, so our kids that had to sleep on rollaway beds in 2 rooms- did not have blankets. The hotel gave us towels. We were very disappointed- especially when we paid for 2 rooms for 4 nights.
Stayed 4 nights in Dec 2025

10/10 Excellent

Celeste

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff was very nice, kind and helpful. The only thing that I would have loved is a microwave in our room to heat up our leftovers, but I was told that there are not microwaves in the rooms anymore.
Stayed 7 nights in Dec 2025