HGU New York

4.0 star property

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Photo gallery for HGU New York

King Standard | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
2 bars/lounges
Front of property
Terrace/patio
Fireplace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

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34 East 32nd Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(18 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

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About this property

HGU New York

Beaux Arts hotel with bars/lounges and 24-hour front desk
This smoke-free hotel features a restaurant, 2 bars/lounges and valet parking. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-in are on-site.
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Our customers tell us that they can't get enough of the great public transport around HGU New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 bars and a restaurant are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute walk from Empire State Building and 7 minutes on foot from Madison Square Park
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 11 AM.
HGU New York has a restaurant on site.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Reviews

HGU New York Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 141 out of 1002 reviews
Rating 4 - Poor. 71 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Aug 2025

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to midtown/greenwich village/Nomad, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Meilany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with no big complaints. If you are a light sleeper, I recommend bringing ear plugs. There are noises all night from traffic and random New York happenings. On our final day checking out, there was some construction occurring on the street out front as well. Otherwise, staff was wonderful and the facilities were great.
Stayed 6 nights in Aug 2025

2/10 Terrible

Dawn

Travelled with family
Disliked: Staff & service

Over charged card.

They overcharged the card they demanded at check in. they said there would just be a 200 dollar hold on the card but they ran it with the extra charge. Then they ran the extra charge again, Then they charged us for a robe that was left on the hook in the bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

simo

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

dolores

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, for a 1st time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

luz

Stayed 3 nights in Aug 2025

10/10 Excellent

Diana

Stayed 2 nights in Aug 2025

10/10 Excellent

Ondrej

Stayed 1 night in Aug 2025

6/10 Okay

Jerome

Liked: Cleanliness, staff & service
Clean but old
Stayed 3 nights in Jul 2025

10/10 Excellent

Betsy

Stayed 3 nights in Jul 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect location for my visit to my daughter. It was a straight shot just 5 min walk up the street to her apartment. My room was small but clean & comfortable. I will be back again.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the hotel. The rooms are pretty spacious for being in Manhattan, and the bed was big and comfortable. It was also thoroughly cleaned daily. Although we only went up once, the rooftop with views of the Empire State was nice.
Stayed 6 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2025

10/10 Excellent

samantha, New York

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2025

8/10 Good

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location. Very comfy beds and good sized bathrooms.
Stayed 5 nights in Jul 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at HGU! we will be back! Every single staff member we interacted with was kind and so helpful. The coffee shop in the lobby is incredible and convenient. Easy 20 minute walk to Times Square and so close to the subway. The hotel was clean and well maintained. We will be back!!!
Stayed 3 nights in Aug 2025

6/10 Okay

Meixin

Liked: Cleanliness, staff & service
Stayed for two days, the picture of the room was alittle deceiving because it was smaller than i thought but it’s super convenient cause everything was closed by but there was construction going on in the building during my stay and it made it hard to sleep in. Other than that, overall it’s pretty nice
Stayed 2 nights in Aug 2025

8/10 Good

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfy small room. Nice bathroom also. Good location. Would stay here again
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Comfortable bed.
Stayed 3 nights in Jul 2025

4/10 Poor

Sepehr

Disliked: Property conditions & facilities
Rooms are extremely small
Stayed 1 night in Aug 2025

10/10 Excellent

Dariel

Stayed 1 night in Aug 2025

10/10 Excellent

Natasha

Liked: Amenities
As someone who loves Korean food I picked a great hotel to stay in! The location, quality customer service and cleanliness stand out the most. I felt safe leaving at 1:30 am to get local Korean food and early morning walks for cafes were a joy. I would absolutely stay here again :)
Stayed 2 nights in Jul 2025