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HGU New York

Property class: 4

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Photo gallery for HGU New York

A bedroom with a large bed, a bench, and a door leading to another room.
A spacious lounge area with leather sofas, tables, and a fireplace.
A grand entrance with three arched doors, a central doorway, and a decorative canopy.
A modern lounge area with leather sofas, black tables, and a fireplace.
A library with bookshelves, a fireplace, and leather chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A bedroom with a large bed, a headboard, bedside lamps, a framed picture on the wall, and a door leading to a bathroom.

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a lamp, a chair, and a television mounted on the wall.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(81 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, desk, chair, wardrobe, and a small sitting area with a bench.

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a wooden wardrobe, a desk with a lamp, a chair, and a bed.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(23 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A bedroom with a large bed, a headboard, bedside lamps, a framed picture, and a bathroom visible through an open door.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A bedroom with a bed, bedside table, and a view into the living area.

Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior
The Hotel @ Fifth Avenue
Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 2,135 reviews
The price is €166
includes taxes & fees
31 Aug - 1 Sept
The Hotel @ Fifth Avenue

About this property

HGU New York

Along with valet parking, this smoke-free hotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a fireplace at reception are on-site.
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and telephones.

Our customers tell us that they can't get enough of the great public transport around HGU New York. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, concierge services and valet parking (surcharge) are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Valet parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Empire State Building and 7 minutes on foot from Madison Square Park
As a guest of HGU New York, you'll find tour/ticket assistance, concierge services, and a fireplace in the lobby. WiFi and wired Internet are free in public spaces. The luxury HGU New York also features express check-in, a front desk safe, and a lift. For a fee, parking is available.

This Beaux Arts New York hotel is smoke free.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

HGU New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1003 reviews
Rating 8 - Good. 227 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 48 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable room, comfy bed,
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness
Amazing staff, very clean hotel and we enjoyed the roof top lounge.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place clean as well I had the suite and was amazing
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 5 days in April and I really loved it. Staff were very friendly. Our room was clean and very comfy. It was my first time in NYC and I'm so happy we stayed here, it was honestly wonderful. The cafe in the front of the hotel was lovely too. I'd stay here again.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and great coffee shop!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely little hotel in an excellent location. Bathroom was particularly nice. Location right next to the 6 was a big plus as was the in-building cafe, noa.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean basic room, some areas in need refurb, but great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, quick check-in process, and gym next door is nice. The lobby and cafe left no room for waiting in the morning.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Adrianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, cafe conveniently in the hotel, super quick help from staff was a great stay
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

udean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience however, the pillows were very uncomfortable and the sheets felt a bit rough against my skin. I will definitely book another stay. The location is close to public transportation, shopping and dining.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during my NYC trip and honestly had such a great experience. The hotel was clean, stylish, and actually felt calm after the chaos of the city outside. Staff was super kind and accommodating, the room was comfortable, and the location made getting around insanely easy. The vibe felt modern and cozy at the same time, which made coming back at night feel like a reset button after long days in the city. Would absolutely stay here again and definitely recommend it to anyone visiting NYC!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very good,staff friendly. The property can use a little work little touched here and there. But overall a beautiful place to stay. Traditional NYC.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good location. 100% value for money.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located, friendly and helpful staff. The room was sparkling clean, bed very comfortable, quiet. I’d definitely recommend.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend extending the rooftop hours. Perhaps a rooftop bar would be cool.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely. Clean. Excellent stay. Breakfast area very small, difficult to access. Did not sample food. Courteous, helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and the staff friendly. The coffee bar in the lobby was a great convience.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Entire hotel was clean and staff was very helpful. Standard King room was a little tight in space.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Maria

very nice and chic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, property conditions & facilities
Room was clean and comfortable staff was amazing so nice and accommodating I will absolutely be back
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Susan Seelye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay and a sweet hotel. All the staff I met were helpful and cordial. My room had an old-fashioned window seat, the bathroom door must have been the original. It was solid wood. The bathroom was very clean had a nice tub if you want a hot bath after pounding the cement. Well located, I would stay here again and totally recommend it.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

maura

Disliked: Amenities
No breakfast included- there is an independent cafe with limited menu and average coffee
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Heather Price

Liked: Cleanliness, amenities, property conditions & facilities
Room was immaculate and the service were wonderful! All-round perfect stay!
Stayed 3 nights in Jan 2026

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