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Henn na Hotel New York

4.0 star property

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Photo gallery for Henn na Hotel New York

Reception
Front of property
Lobby sitting area
Reception
Lunch, dinner served; Japanese cuisine, al fresco dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
235 W 35th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room

8.8 out of 10
Excellent
(43 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, in-room safe, desk

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

View from property
NEW YORKER BY LOTTE HOTELS
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 6,032 reviews
The price is €171
includes taxes & fees
23 Nov - 24 Nov
NEW YORKER BY LOTTE HOTELS

About this property

Henn na Hotel New York

Hotel with a restaurant, steps from Macy's
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and a communal living room. Housekeeping is available once per stay.
Henn na Hotel New York offers 92 air-conditioned accommodations with laptop-compatible safes and complimentary bathrobes. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a combined bath/shower unit, slippers, bidets and toilets with an electronic bidet.

This New York hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Henn na Hotel New York. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant and a bar are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Japanese cuisine while dining at Gosuke
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Macy's and 4 minutes on foot from Madison Square Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Henn na Hotel New York also features multilingual staff, concierge services, and a front desk safe. You'll have access to the health club at a partner property.

This 4-star New York hotel is smoke free.

Gosuke – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gosuke

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Henn na Hotel New York Hotel
Henn na Hotel New York New York
Henn na Hotel New York Hotel New York

Henn na Hotel New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 268 out of 412 reviews
Rating 8 - Good. 91 out of 412 reviews
Rating 6 - Okay. 27 out of 412 reviews
Rating 4 - Poor. 12 out of 412 reviews
Rating 2 - Terrible. 14 out of 412 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARCUS RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. As per photos on website. Very close to Times Square but not in the hustle and bustle; a quiet escape in the middle of the city. 5min walk from Penn Station. Secure lock up for luggage. Does not do breakfast but that is not a problem as there is an amazing bagel place next door. Could not have been happier with choice of hotel. Thank you.
Stayed 6 nights in Aug 2025

10/10 Excellent

Shawn

Stayed 4 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Philip, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff. Clean rooms, close to Times Square and Madison Square Garden.
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out was smooth and easy. The room is quite and clean. The lobby display was interesting.
Stayed 1 night in Aug 2025

2/10 Terrible

Rita

Stayed 5 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

F

The property has been clean. I stayed here for several times. This time i also chose Henn na to stay for one week, unfortunately very BAD experience when i had an overcharged issue. When i checked out, i found the actual paid fee overcharged, different from the fee when i booked via Expedia. I was sure i didn't use any extra service. So I asked for hotel's staff's help to clarify the bill and emailed me why $40.19 more and refund. No hotel's reply until now, even though i tried to leave the message both on Expedia and Henn na hotel's own website. NO ONE ANSWERS ME WHY THE FEE OVERCHARGED. So sad, there is no hotel's staff wants to solve the issue. JUST ignore me. And Expedia staff told me they have no authority to refund, nothing they could do, because i chose to pay at property, not via Expedia system. In this case, Expedia still couldn’t explain why Henn na overcharged me $40.19. I felt disappointed about it as well. Expedia should guarantee the price while members book, if Expedia can’t, why should members book via Expedia? I want an explanation, just “Oh, sorry, we tried. But nothing could do”
Stayed 7 nights in Jul 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Stayed 11 nights in Jul 2025

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect, the hotel is wonderful
Stayed 4 nights in Jul 2025

10/10 Excellent

abdulaziz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, good place to stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mohamed Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Downtown Spot

The hotel is very clean and spacious. The location is perfect and in a great area. Highly recommend this hotel!
Stayed 4 nights in Jul 2025

10/10 Excellent

Kateryna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at the quiet place
Stayed 5 nights in Jul 2025

10/10 Excellent

Alexandria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The T-Rex when you walk in is really cool and the heatable toilet seat seats are awesome
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, room didn't have a pleasant smell
Stayed 6 nights in Jul 2025

10/10 Excellent

faten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente location, safe and clean
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service with clean room.
Stayed 1 night in Jul 2025

8/10 Good

Anil

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Anil

Stayed 8 nights in Jun 2025