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Holiday Inn Express New York City Times Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Exterior
In-room safe, desk, blackout curtains, soundproofing
Free daily on-the-go breakfast
View from property

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.2 out of 10
Very good
(32 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(11 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.0 out of 10
Very good
(170 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.4 out of 10
Good
(93 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, 7-minute walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Reviews

Holiday Inn Express New York City Times Square by IHG Reviews

7.6

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 865 out of 2314 reviews
Rating 8 - Good. 591 out of 2314 reviews
Rating 6 - Okay. 421 out of 2314 reviews
Rating 4 - Poor. 233 out of 2314 reviews
Rating 2 - Terrible. 204 out of 2314 reviews

Reviews

2/10 Terrible

Jocelyn

Stayed 4 nights in Sep 2025

4/10 Poor

FRANKIE, Hammond

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator broke most of my stay, breakfast not great and hotel is very outdated
Stayed 5 nights in Aug 2025

2/10 Terrible

Carlos

Business traveller, Travelled with partner
Disliked: Cleanliness
We where staying at the 25th floor the elevator not working nuff said
Stayed 3 nights in Sep 2025

8/10 Good

jorge

Travelled with family
Liked: Cleanliness, staff & service
two elevators for 200 rooms and only one working. It was a terrible experience.
Stayed 3 nights in Sep 2025

4/10 Poor

Bailey

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff was nice. The elevator didn’t work the entire week we were there Our hotel door security somehow locked us out of our room. after notifying crew and upon our return it was still locked. Mind you- we’re on the 11th floor with the elevator not working. I call and they say they will send someone up. After waiting 30 minutes outside my door-still nobody came to unlock it. We ended up forcing the door open -no damage- Oh and I was randomly charged $214 for no reason? I addressed the front desk and it was refunded immediately and kindly by the front desk person Sorry just very disappointed
Stayed 5 nights in Sep 2025

8/10 Good

Garry Field

Travelled with partner
Liked: Cleanliness, staff & service
Elevator waiting time is too high and breakfast sitting area is too conjusted
Stayed 3 nights in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a great location
Stayed 2 nights in Jul 2025

8/10 Good

KERRY ANN

Stayed 5 nights in Sep 2025

6/10 Okay

Samantha

Travelled with partner
The staff was great, Oscar was the man. We didn’t like the elevator being down to one.
Stayed 4 nights in Sep 2025

4/10 Poor

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the elevator is a disaster and really ruined the experience having to wait constantly long periods of time . they either need to have less floors and guests or more elevators. on the pluses the location is great and staff was doing their best to be helpful.
Stayed 3 nights in Sep 2025

2/10 Terrible

robert

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Gianna

Stayed 2 nights in Sep 2025

6/10 Okay

John

Stayed 4 nights in Sep 2025

6/10 Okay

Patrice

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Elevator never worked but the staff was amazing.
Stayed 3 nights in Sep 2025

6/10 Okay

MUHAMMAD

Travelled with family
Disliked: Amenities, property conditions & facilities
One of the elevator was broken for 3 days of my stay. I have to use stairs to go to my room on 10th floor a few times. I didn’t understand that why they couldn’t repair it for so long.
Stayed 2 nights in Sep 2025

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good i just didnt like area outside of hotel but thats everywhere in new york in that section. Also some staff didnt understand english and couldnt respond to questions when asked,but over all my stay was good. Room was clean and quiet.
Stayed 1 night in Sep 2025

8/10 Good

Jacquelynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was awesome except the elevator situation. We had to walk down from the 26th floor three times during our two night stay. The room was small, but adequate, very clean, with a lovely view. Worth the price, good location if you want the tourist experience, the staff was amazingly patient, helpful, and kind while dealing with the frustrating elevator issue.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has easy walkable access to all the main areas of Manhattan, if you’re not looking for nothing fancy this is a great choice; clean, safe and the staff was really nice at all times.
Stayed 4 nights in Aug 2025

10/10 Excellent

Dianne

Stayed 3 nights in Sep 2025

8/10 Good

Marangely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que ambos elevadores trabajen al mismo tiempo!!! En la estadía 1 elevador estuvo dañado. Ojo siempre hubo personal trabajando en ello.
Stayed 4 nights in Sep 2025

8/10 Good

SAYIM

Stayed 4 nights in Sep 2025

8/10 Good

Orgil

Travelled with group
Liked: Cleanliness, staff & service, amenities
I didn’t like inside of the hotel. It was too narrow and small otherwise it was good.
Stayed 3 nights in Aug 2025

10/10 Excellent

NYABILONDI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Rooms were clean and you were given bottles of water and bags of chips at the front desk. Elevators were broken during our stay, it made for long lines in the lobby and half an hour waits to leave your floor. Breakfast is a mess too no where to sit and going back to your room with food was impossible due to the elevator outage.
Stayed 3 nights in Aug 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In General very good. Just problems with elevaror
Stayed 3 nights in Sep 2025