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Holiday Inn Express New York City Times Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Free daily on-the-go breakfast
Lobby sitting area
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
343 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View (High Floor)

8.2 out of 10
Very good
(10 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

8.2 out of 10
Very good
(147 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed (High Floor)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, City View

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Double Beds

7.6 out of 10
Good
(85 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

8.0 out of 10
Very good
(31 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 771 out of 2032 reviews
Rating 8 - Good. 508 out of 2032 reviews
Rating 6 - Okay. 380 out of 2032 reviews
Rating 4 - Poor. 196 out of 2032 reviews
Rating 2 - Terrible. 177 out of 2032 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Ileana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in New York is always exciting.Staying at this particular Holiday Inn Express was exceptional. Michelle,Samantha, Devon, Touria & Oscar were incredible. I have NEVER stayed at a hotel where the staff actually texted me to make sure I had everything I needed. I GENUINELY felt cared for.From extra blankets & bottled water to directions & printing out my plane tickets, the hospitality was absolutely FABULOUS! The service at this place was superior. Breakfast was terrific. Everyday I was taking in all that New York had to offer and when I got back to our place, whomever was at the front desk sincerely was just as enthusiastic about my adventures. Every evening I came back to a room that was impeccably clean. The hotel is maintained well. Everyone was kind, courteous, patient and willing to offer assistance. I highly recommend the Holiday Inn Express on 39th and I look forward to staying there again.
Stayed 6 nights in May 2025

8/10 Good

Matt

Liked: Cleanliness, property conditions & facilities
The property was great, with one exception hence the 4 instead of 5 rating. The Ice machine on floor 17 (the floor I was on) was broken. This was an inconvenience for me that I had to travel to floor 8 or 26 each time for ice. This may seem minor to many people, but I have medications that are required to remain cold. If it were possible to add fridges to the rooms? Problem solved!
Stayed 3 nights in May 2025

10/10 Excellent

Annette

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff. the bellman, the cleaning staff and the food service staff all took great care of us. We had a wonderful stay.
Stayed 4 nights in May 2025

10/10 Excellent

Sirvonsdeill

Travelled with group
Stayed 3 nights in May 2025

10/10 Excellent

Neil

Stayed 5 nights in May 2025

8/10 Good

Cuong

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Room was clean. Walking distance to Tome Square and many other places. Would recommend.
Stayed 2 nights in May 2025

10/10 Excellent

Ani

Stayed 2 nights in May 2025

8/10 Good

Alison, Coral Gables

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were a bit tired but clean and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Lynsey

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

6/10 Okay

Katina

Liked: Staff & service

Location, Location, Location

I spent 2 days at this hotel and overall it was a nice stay. Pros: Location is ideal. We were in walking distance to nearly every thing we wanted to see or do. The staff was very nice and friendly and breakfast was included. Cons: My only complaint was that my room had an odor that was un pleasant and the volume on the tv did not work on some channels. However, I would stay @ this hotel again.
Stayed 2 nights in May 2025

6/10 Okay

Darrel, Kawit

Didn’t expect the hotel appearance!!!!
Stayed 2 nights in May 2025

4/10 Poor

Zulma

Travelled with family
El matress estaba dañado necesita que los cambie y el closet estan para cambiar.
Stayed 4 nights in May 2025

8/10 Good

AMY BERNICE OLIVO, MAYAGUEZ

Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

6/10 Okay

Mabel

Travelled with group
Liked: Cleanliness, staff & service
Good for short trips. Elevator was a mess, two times had to use the stairs.. staying at the 21th floor!! Many people had to do the same. The rest of the stay was good.
Stayed 4 nights in May 2025

6/10 Okay

Nicole

Stayed 3 nights in May 2025

10/10 Excellent

Anabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly! Front desk, kitchen and housekeeping were all good and all awesome
Stayed 6 nights in May 2025

10/10 Excellent

Lori, Danvers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Breakfast great. We went down to eat 10 minutes before it closed. There weren’t a lot of eggs left. A woman came and said they are making fresh eggs for us. Usually don’t get that kind of service at free breakfast. Super close to port authority subway. Plenty of restaurants around. Parked across the street using SpotHero app. Would definitely stay there again.
Stayed 2 nights in May 2025

10/10 Excellent

Sarju

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Generally speaking, the service was good enough, bed mattress had a bump that made it very uncomfortable. Otherwise, the personnel was very friendly and helpful, good breakfast and no hidden fees.
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff/service was wonderful.
Stayed 2 nights in May 2025

8/10 Good

Tamera

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean. The breakfast was good and what you expect at most hotels that offer free breakfast. The staff was super friendly. It is in a great area and close to theaters, Time Square and most attractions. It is small, but this is NYC. Only 2 elevators for 30+ floors was challenging. Stay on a low level floor just in case you have to take the stairs. Overall, a good stay.
Stayed 4 nights in May 2025

2/10 Terrible

Charline

Disliked: Cleanliness
Stayed 3 nights in May 2025