Holiday Inn Express New York City Times Square by IHG

3.0 star property

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Photo gallery for Holiday Inn Express New York City Times Square by IHG

Theatre show
Reception
Exterior
Free daily on-the-go breakfast
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
343 W 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, City View (High Floor)

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

8.0 out of 10
Very good
(139 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

7.6 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View (High floor)

8.0 out of 10
Very good
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

7.4 out of 10
Good
(80 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

About this property

Holiday Inn Express New York City Times Square by IHG

Hotel with free breakfast, a quick walk to Times Square
A 24-hour business centre, valet parking and a business centre are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Holiday Inn Express New York City Times Square by IHG offers 210 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express New York City Times Square by IHG gets good marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour business centre and dry cleaning service are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Times Square and Broadway
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Holiday Inn Express New York City Times Square by IHG. Parking is available for a fee.

This 3-star New York hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day)

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 36 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 17.21 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 85.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Alcohol isn't served at Holiday Inn Express New York City Times Square by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel New York City Square Times
Holiday Inn Express New York City Times Square
Holiday Inn Express New York City Times Square Hotel
Holiday Inn Express Times Square Hotel
Holiday Inn Express Times Square
Inn Express Times Square

Holiday Inn Express New York City Times Square by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 703 out of 1862 reviews
Rating 8 - Good. 458 out of 1862 reviews
Rating 6 - Okay. 354 out of 1862 reviews
Rating 4 - Poor. 185 out of 1862 reviews
Rating 2 - Terrible. 162 out of 1862 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to all area
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this HIE. The staff was super helpful and nice. Our room was clean and expected size for a NYC hotel. We asked for a mini fridge and they brought us one. Breakfast was good. It was crowded when we were there, so we would just avoid the busy times. We didn't have trouble getting an elevator except one day when a bunch of people were checking in all at once. Even then, it wasn't crazy long. Must recommend this staff!
Stayed 4 nights in Apr 2025

10/10 Excellent

Sivi

Stayed 3 nights in Mar 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Feb 2025

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2025

8/10 Good

somaya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location & nice hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Easy location and accessible pricing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities
Easy to get to stuff clean rooms and nice staff
Stayed 2 nights in Apr 2025

6/10 Okay

Simone

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The hotel rooms were older and dark. The location was conveniently located and they had breakfast.
Stayed 4 nights in Feb 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es pequeño, pero todo estaba muy bien.
Stayed 4 nights in Feb 2025

6/10 Okay

Kene

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Caroline, letterkenny

Liked: Cleanliness, staff & service, amenities
The staff made the stay pleasant. The breakfast room looks like a factory canteen, carpet in my room was worn and stained in several areas. The half bath and shower head needs updating. Apart from that everything else worked for me,it was clean ,the beds were comfortable and very little noise pollution.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yesenia Ocasio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very kind.
Stayed 5 nights in Apr 2025

4/10 Poor

Sonya

Disliked: Property conditions & facilities
The property is outdated and the furnishings are old. Also the room I had was very small and faced another building. The view was poor. I did like that property was close enough to Times Square to walk and be in the center of things.
Stayed 4 nights in Mar 2025

8/10 Good

Tkacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the perfect location! The room was clean and we really enjoyed our stay here. The only downfall was the elevator. It took forever to be able to get an elevator. We waited 30 minutes one time for an elevator. Keep that in mind if you have specific plans to get anywhere. Other than fhat, we walked to Times Square from this hotel in no time. Also, there was a subway entrance very close to get anywhere else. Would recommend!!
Stayed 4 nights in Mar 2025

8/10 Good

Ajay, Bethesda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough elevators. Over crowded breakfast area
Stayed 2 nights in Apr 2025

6/10 Okay

Sean

Stayed 4 nights in Mar 2025

8/10 Good

Tammy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is conveniently located for times square. Complementary breakfast was very nice. Staff was great.
Stayed 3 nights in Mar 2025

10/10 Excellent

kathleen grayce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location walking distant to a lot of things to do. Staff amazing and helpful.
Stayed 5 nights in Mar 2025

8/10 Good

Darlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to everything, a walking distance to most of NY tourist destination, 10 min walk to the Timesquare. Subway station is just a block away. The only down side about the hotel is the elevators, there is a line especially during breakfast time. I remembered waiting for atleast 10. Min for the elevators in the mornjng. I also wish the hotel has a service elevators for their stuff. Another downside is the breakfast area, it's too small and crowds easily. Overall it's a nice hotel,great location and friendly staff
Stayed 2 nights in Mar 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Norma J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the location and coziness.
Stayed 3 nights in Dec 2024

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great! I loved the location. We had tickets for five shows and were able to walk to all of them.
Stayed 5 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, clean property

The staff is helpful and the runs are very clean. Location is great, have stayed here before and would again.
Stayed 3 nights in Mar 2025

10/10 Excellent

katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025