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Hotel 27 by LuxUrban

2.5 star property

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Staircase
Reception
1 Double Bed Room | 1 bedroom, premium bedding, pillow-top beds, desk
1 bedroom, premium bedding, pillow-top beds, desk
Free toiletries, hair dryer, towels, soap

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
62 Madison Avenue, New York, NY, 10016
  • Empire State Building
    ‪6 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • Times Square
    ‪17 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for 1 Double Bed Corner Room

1 Double Bed Corner Room | 1 bedroom, premium bedding, pillow-top beds, desk

1 Double Bed Corner Room

8.0 out of 10
Very good
(8 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Double Bed Deluxe Room

1 Double Bed Deluxe Room | 1 bedroom, premium bedding, pillow-top beds, desk

1 Double Bed Deluxe Room

8.2 out of 10
Very good
(15 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds Mobility Accessible Room

1 bedroom, premium bedding, pillow-top beds, desk

2 Double Beds Mobility Accessible Room

8.0 out of 10
Very good
(1 review)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Room

1 bedroom, premium bedding, pillow-top beds, desk

2 Double Beds Room

8.8 out of 10
Excellent
(3 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed Room

1 Double Bed Room | 1 bedroom, premium bedding, pillow-top beds, desk

1 Double Bed Room

7.6 out of 10
Good
(11 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel 27 by LuxUrban

Art Deco hotel in New York with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk, free wired Internet in public areas and multilingual staff assistance.
Hotel 27 by LuxUrban offers 72 accommodations with a hairdryer and an iron/ironing board. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel 27 by LuxUrban. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free wired Internet.
  • Free WiFi
  • Services include luggage storage
  • Steps from 5th Avenue and 8 minutes on foot from Empire State Building
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel 27 by LuxUrban offers its guests multilingual staff. Public spaces have free wired Internet.

This Art Deco New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available
  • Limited on-site parking

Family friendly

  • In-room microwave
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 12 floors
  • Art Deco architecture
  • Built in 1902
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 18 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 65 per day (0.6 mi away; open 24 hours)
  • Pet fee: USD 150 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The MAve nyc
Hotel 27 by LuxUrban Hotel
Hotel 27 by LuxUrban New York
Hotel 27 by LuxUrban Hotel New York
Hotel 27 by LuxUrban a Baymont by Wyndham

Hotel 27 by LuxUrban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 293 out of 839 reviews
Rating 8 - Good. 278 out of 839 reviews
Rating 6 - Okay. 129 out of 839 reviews
Rating 4 - Poor. 68 out of 839 reviews
Rating 2 - Terrible. 71 out of 839 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service

Great location but very basic accommodations

This property is in a great location, priced well for a family, but it is very basic. No central HVAC (it had a window unit for AC and heat), the floor was uneven in spots and the furniture was very thin and unstable.
Stayed 4 nights in Apr 2025

8/10 Good

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

rono

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Customer service was good. Property needs upgrading
Stayed 4 nights in Apr 2025

8/10 Good

Natale

Business traveller
Liked: Cleanliness, staff & service

Clean but not cosy

The property is in an amazing central location. The desk staff were sweet as well as the cleaning team. There didn’t seem to be any noticeable security, but I did not have any problems. The room was adequate, but the walls were thin and there was no double glazing on the window, making it noisy and chilly. There is no central heat, but a plug in heater was provided. I slept in a fleece jacket. The bedding was clean, but thin and not great quality. There was a microwave and a two plate stove plus a kitchen unit with a sink. The top drawers of the unit were missing however and the sink drain did not connect to anything/was not plumbed nor were the taps. There were also no mugs, bowls, pots or utensils to make the use of the microwave or stove top practical. The only light fitting was a bright fluorescent one. The bathroom was very clean and had a nice shower. Overall this is actually a reasonable option if you are on a budget, considering the area, but the room is not for hanging out in as it’s neither cosy nor comfortable.
Stayed 7 nights in Mar 2025

6/10 Okay

Yessenia, Melrose Park

Travelled with group
Liked: Cleanliness, staff & service
The hot water took for ever to came out in the shower
Stayed 2 nights in Apr 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel 27 Lux Urban

The rooms are small; but, it was perfect for me as I traveled solo. Its location is perfect as you are close to Empire State Building & a quick subway ride or cab will take you to Central Park which is around 58th Street and 6th Avenue. If in good shape, walk on 5th Avenue and the Plaza Hotel is on the left & across the street Central Park South is Central Park. It’s worth going there! You are also close to Gramacy Park & 23rd Avenue & 6th or 7th Street u will find the iconic Chelsea Hotel. There are great restaurants down there also. I had a great stay! And would come again! It’s totally reasonable if you are on a severe budget as I am! Good luck in choosing your hotel!
Stayed 3 nights in Apr 2025

4/10 Poor

Sophie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

brandt leme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff are excellent highly reconmend this hotel
Stayed 6 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff. thank you.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a little hard to find. In a great location short walk to subway.
Stayed 4 nights in Mar 2025

8/10 Good

James

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Pros: Clean, affordable and Safe. Cons: Thin windows, basic.
Stayed 5 nights in Mar 2025

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Moved from other property. Room was nice but no phones working to reach front desk. Grumpy check in staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Ceaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was kind and very helpful! The location was great, Whole Foods is right across the stree, easy to get to subway & bus! The room was cozy, clean and nicely decorated

4/10 Poor

Fabian

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was below expectations according to the cost
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Kinda hidden but not a big deal the rooms were actually very nice. Comfortable and staff were actually very helpful
Stayed 3 nights in Jan 2025

8/10 Good

Betsy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Erivex Lopez, Hialeah Gardens

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mario, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool rooms was small so recommend if solo traveling like i did clean af and friendly staff ac/heater was okay tho over all 10/10 they pass.
Stayed 5 nights in Mar 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tanman

Travelled with partner
Liked: Cleanliness, staff & service
It was a decent stay for the price in the city
Stayed 1 night in Mar 2025

8/10 Good

Baeth, Aberdeen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I need some time alone to work. The rooms are set up for solo computer work and privacy. Staff created a sense of safety and calm. Great stay for a great price!
Stayed 5 nights in Feb 2025

4/10 Poor

Verified traveller

Travelled with family
You never know what you get when booking a hotel in NYC - staff polite and helpful but room was terrible. Could not see out the window (too dirty), microwave did not work, heater/AC cycled every 30 secs and noisy. Bed okay but rest of very limited furniture was cheap, broken or battered. Good location for us but we will not stay again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erik

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice stay
Stayed 3 nights in Feb 2025

6/10 Okay

Steven

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very spartan. Youth hostel feel. Bed and bath were clean (my absolute baseline requirements). Matrress was worn out.
Stayed 3 nights in Mar 2025