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Hotel St. James

3.0 star property

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Photo gallery for Hotel St. James

Front of property
Creator video
Lobby
Guest wheelchair
In-room safe, iron/ironing board, rollaway beds, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
109 W. 45TH ST., New York, NY, 10036
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, Times Square
    ‪3 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪25 min drive‬

Room options

View all photos for One Queen Bed, Accessible

One Queen Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

One Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Accessible

One King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

One King Bed, Accessible

9.4 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Full Beds, Accessible

In-room safe, iron/ironing board, rollaway beds, free WiFi

Two Full Beds, Accessible

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, iron/ironing board, rollaway beds, free WiFi

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Queen Bed, Standard

One Queen Bed, Standard | In-room safe, iron/ironing board, rollaway beds, free WiFi

One Queen Bed, Standard

8.2 out of 10
Very good
(349 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One King Bed, Standard

One King Bed, Standard | In-room safe, iron/ironing board, rollaway beds, free WiFi

One King Bed, Standard

8.6 out of 10
Excellent
(268 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Full Beds, Standard

Two Full Beds, Standard | In-room safe, iron/ironing board, rollaway beds, free WiFi

Two Full Beds, Standard

8.4 out of 10
Very good
(372 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for One Full Bed, Standard

One Full Bed, Standard | In-room safe, iron/ironing board, rollaway beds, free WiFi

One Full Bed, Standard

8.4 out of 10
Very good
(248 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior
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includes taxes & fees
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About this property

Hotel St. James

This smoke-free hotel features a 24-hour front desk, a library and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Hotel St. James offers 144 air-conditioned accommodations with a safe and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. This New York hotel provides complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel St. James. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas and a library are available.
  • Free WiFi
  • Amenities include multilingual staff, a lift and library
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Times Square and 3 minutes on foot from Broadway
Hotel St. James offers its guests a library, multilingual staff, and a lift. Public spaces have free WiFi.

This 3-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel James
Hotel St. James
Hotel St. James New York
Hotel St. James Hotel
St James Hotel Nyc
Hotel St James New York
St James Hotel Times Square
St James Hotel New York City
Hotel St. James New York
Hotel St. James Hotel New York

Hotel St. James Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3930 out of 7045 reviews
Rating 8 - Good. 1976 out of 7045 reviews
Rating 6 - Okay. 755 out of 7045 reviews
Rating 4 - Poor. 225 out of 7045 reviews
Rating 2 - Terrible. 159 out of 7045 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Liked: Cleanliness, property conditions & facilities
Great little clean hotel-near everything in Midtown
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine, SAN DIMAS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Excellent staff. Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

JESSE

Stayed 2 nights in Dec 2025

2/10 Terrible

Lisa Hartman

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They keep a window ac unit in the windows year round, with a thin piece of plexiglass around the unit. Keeping a window unit in year round is just laziness. Plexiglass does not do anything to counteract the wind and cold that comes in through an open window. Especially when the are holes or gaps in the plexiglass. It got down into the 10’s at night. The room was freezing. I could literally feel the wind hit my face as I am trying to sleep. The radiator also made loud clanking and hissing noises every 1 1/2-2 hours. It sounded like someone was beating on it with a hammer. Needless to say I didn’t get much sleep between the room being cold and radiator noises. I told the front desk about the problems and they said they would send someone up to look at it. But they did nothing about the problems. They obviously do not care about their customers or their comfort. The whole hotel needed to be updated and felt like it hadn’t been maintained. We tried stuffing towels around the ac unit to help insulate it but that didn’t help much. We would have left but the room was already paid for and we didn’t think we could find anything else. Also didn’t want to pay for an expensive hotel room twice. The only good thing about the hotel was the location. It was centrally located to everywhere we wanted to be.
Gaps around ac unit in window.
Hole in plexiglass.
Gap between windowsill and ac unit.
Stayed 4 nights in Dec 2025

10/10 Excellent

Guy Donald

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was extremely clean staff courteous and went above and beyond to help
Stayed 4 nights in Dec 2025

10/10 Excellent

Emilianos

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Dec 2025

8/10 Good

Sidney Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It’s all about the pros and cons so let’s review! Pros: location, location, location. I walked to EVERYTHING popular! Rockefeller, 5th ave, Times Square, Bryant park. Only took the subway once for the Harry Potter store and even that was easy. Uber shuttle drop offs are very close. VERY clean. Was honestly shocked how clean. Felt safe. For being in a popular area it was pretty quiet outside. Walgreens across the street for needs on the fly. Cons: bed was okay. Kinda hard. Not the worst, not the best. Rooms are small. For 1 person, I was fine! For more people, idk. You can hear the doors slamming in the halls. Not the end of the world but something to note. The thermostat…have no idea how it worked. It would read 75 but there was no WAY it was. It never said “heat” only cool. The radiator in the room made noise all the time. I was okay to sleep. I would’ve wanted to be able to control the temp better. My last night was colder. Some guests in the elevator mentioned having issues with their heat. Overall, I would still highly recommend and would strongly consider staying here again if was traveling alone. The price was reasonable and I felt I got my moneys worth!
Stayed 3 nights in Dec 2025

10/10 Excellent

Lindsey

Stayed 2 nights in Dec 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness
Loved our time here
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Colette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Especially the location! Stayed here before. Will definitely recommend and come back again
Stayed 1 night in Dec 2025

2/10 Terrible

Anna

Disliked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

Mendy

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was the noise the furnace made and it would wake you up. Excellent location!
Stayed 5 nights in Dec 2025

6/10 Okay

Johnny D

Ok…just average
Stayed 1 night in Dec 2025

10/10 Excellent

Sandra

Liked: Cleanliness, property conditions & facilities
Friendly staff, room was clean. Perfect spot to get around in New York
Stayed 5 nights in Dec 2025

8/10 Good

Abelardo

Stayed 1 night in Dec 2025

10/10 Excellent

lisa

Liked: Cleanliness, property conditions & facilities
Beds were comfortable and staff was professional .
Stayed 2 nights in Dec 2025

10/10 Excellent

Buffy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet, considering all the noise just outside. The elevators are super tiny, which made me nervous, but there's nothing really wrong with them. Walking distance to everything.
Stayed 1 night in Dec 2025

8/10 Good

Rosemarie

Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Nice hotel in the heart of all the attractions. Room was cleaned everyday and very well. Front rooms a little noisy with the road and hustle and bustle but then you can’t be close to it all and not expect noise. As per other guests suggestions and we did see this before we went … the rooms need kettles!
Stayed 4 nights in Dec 2025

10/10 Excellent

Jody

Yes
Stayed 1 night in Dec 2025

8/10 Good

Laura

Liked: Cleanliness
Room was clean. Big enough for 3-4 people. Take note: No central AC/Heat. There was a window air conditioner that was “winterized” with duct tape around it and a radiator. It was cold outside and it was hot in the room. However some cold air leaked through the duct tape. Noisy on the second floor.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mercedes

Travelled with group
Liked: Cleanliness, amenities
Very comfortable and very well maintained. Yes it was clean
Stayed 2 nights in Dec 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no temperature control in the room and the radiator was scalding hot to the touch. Also the blinds on the windows were inoperable so couldn’t raise or lower to shut out light. Property is in dire need of updates and the room while clean was very tiny. I would rate this hotel a 4 or 5. Not an 8 as the Expedia reviews suggest.
Stayed 5 nights in Dec 2025