When we checked in, the male front desk staff wearing glasses was unwelcoming. He greeted us but no eye contact, not very hospitable too. The hotel has a good location, just a few minute walk to times square & other attractions. Although, the hotel’s outdated. No drinking water in the room, we were told to purchase from the store beside the hotel. On the bright side, you can leave your luggages in a designated room there prior to check-in time & after checking out so you can still roam around the city without having to worry about your bags!