Unfortunately, our stay was not very comfortable. There was a tiny heater in the room, but it didn’t warm the room sufficiently. The bathroom/toilet had no heater at all and was very cold. We had to use it out of necessity, which was uncomfortable.
The staff member who came to check the radiator was polite and helpful, and overall, we found the staff to be attentive.
However, the cold room, and especially the bathroom, negatively affected our stay and did not meet basic comfort expectations.