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Lotte New York Palace

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Lobby
Property video
Suite (Towers Penthouse) | Living area | Plasma TV, pay films
Daily full breakfast for a fee
Garden

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
455 Madison Ave, New York, NY, 10022
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪2 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Tower

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds (Skyline Cathedral View)

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline Cathedral View)

A hotel room with a large bed, a desk, a chair, and a view of tall buildings through large windows.

Room, 1 King Bed (Skyline Cathedral View)

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Studio Suite King

A hotel room with a large bed, a nightstand, a chair, and a small table.

Palace Studio Suite King

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Tower

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Tower

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(68 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds (Cathedral View)

8.6 out of 10
Excellent
(40 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with two chairs, a television, and a view of the city through large windows.

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

A hotel room with a large bed, a dining table with chairs, a view of a building with intricate architecture, and a television on a cabinet.

Room, 1 King Bed (Cathedral View)

9.4 out of 10
Exceptional
(49 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower (Corner)

Plasma TV, pay films

Suite, 1 King Bed, Tower (Corner)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Towers, King)

A modern living room with a large window, a flat-screen TV, a dining table with chairs, and a sofa.

Suite, 1 Bedroom (Towers, King)

  • City view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Palace, King)

A modern hotel room with a sofa, armchairs, a glass coffee table, and a painting on the wall.

Suite, 1 Bedroom (Palace, King)

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite (Palace)

A dining room with a long table set for six, large windows with a city view, a chandelier, and a painting on the wall.

Signature Suite (Palace)

  • City view
  • 108 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Skyline Cathedral View)

A hotel room with a large bed, a desk, a chair, and a view of tall buildings through large windows.

Room, 1 King Bed, Accessible (Skyline Cathedral View)

7.6 out of 10
Good
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Skyline Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds, Accessible (Skyline Cathedral View)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Cathedral View)

A hotel room with a large bed, a dining table with chairs, a view of a building with intricate architecture, and a television on a cabinet.

Room, 1 King Bed, Accessible (Cathedral View)

8.0 out of 10
Very good
(1 review)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Cathedral View)

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Room, 2 Double Beds, Accessible (Cathedral View)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk with two chairs, a television, and a view of the city through large windows.

Superior Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

A hotel room with two beds, a desk, a chair, and a window with a view of a cityscape.

Superior Room, 2 Double Beds, Accessible

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Accessible, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Tower

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)

A modern living room with a glass coffee table, a sofa with patterned cushions, a dining table with chairs, and large windows with a city view.

Suite, 1 King Bed, Accessible, Tower (Corner)

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Suite, Accessible (Palace)

A modern living room with a glass coffee table, a sofa with patterned cushions, a dining table with chairs, and large windows with a city view.

Signature Suite, Accessible (Palace)

  • City view
  • 108 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Tower

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Tower

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Accessible, Tower

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Tower

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Studio, 2 Queen Beds, Tower

Premium bedding, in-room safe, desk, laptop workspace

Executive Studio, 2 Queen Beds, Tower

  • City view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Tower (Corner with Pantry)

Plasma TV, pay films

Suite, Tower (Corner with Pantry)

  • City view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite (Palace, King and Two Doubles)

A hotel room with a bed, a sofa, a bench, a nightstand, and a window with a view of buildings.

Family Suite (Palace, King and Two Doubles)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Sofa Bed, 1 King Bed and 2 Double Beds

View all photos for Family Suite (Palace, 2 Kings)

A hotel room with a bed, a sofa, a bench, a nightstand, and a window with a view of buildings.

Family Suite (Palace, 2 Kings)

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 71 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Suite, 2 Bedrooms, Corner (Corner)

Plasma TV, pay films

Suite, 2 Bedrooms, Corner (Corner)

  • City view
  • 156 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Accessible Towers Corner Suite with Pantry

Plasma TV, pay films

Accessible Towers Corner Suite with Pantry

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Hastens Ultimate Sleep Suite

Hastens Ultimate Sleep Suite | Premium bedding, in-room safe, desk, laptop workspace

Hastens Ultimate Sleep Suite

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Imperial)

A luxurious bedroom with a large bed, ornate curtains, and gold accents.

Suite (Imperial)

  • City view
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

View all photos for Suite (Towers Penthouse)

Suite (Towers Penthouse) | Living area | Plasma TV, pay films

Suite (Towers Penthouse)

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Tower (Towers Skyview Two Bedroom Suite)

  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Suite, Tower (Towers Skyview Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Tower (Towers Skyview Suite)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Tower (Towers Skyview Three Bedroom Suite)

  • City view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

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About this property

Lotte New York Palace

A full-service spa, a restaurant and a health club are available at this smoke-free hotel. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Lotte New York Palace offers 909 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. Plasma televisions come with pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a steam room and a fitness centre.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Lotte New York Palace. During your stay, you're just a quick walk from 5th Avenue. Features include a full-service spa, a restaurant and a gym.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Indulge with body scrubs, body treatments or manicures and pedicures at The Palace Spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and complimentary bicycles
  • Guests have great things to say about the proximity to shopping and the clean guestrooms
  • Just a 2-minute walk from 5th Avenue and 2 minutes on foot from Rockefeller Center
  • Dogs welcome for a fee
Lotte New York Palace offers its guests a full-service spa, a health club, and a steam room. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Business amenities include a business centre, meeting rooms, and limo/town car service. Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Lotte New York Palace. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 6:30 AM to noon.
Gold Room – On-site restaurant. Open daily.
Villard – This restaurant specialises in American cuisine and serves breakfast, brunch and lunch. Open daily.
Pomme Palais – This café specialises in American cuisine and serves breakfast, lunch and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 15.99 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Limo/town car service
  • Secured, covered valet parking on site (USD 110 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 24 to 100 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gold Room
  • Pomme Palais
  • Villard

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 55 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 149 per pet, per stay
  • Only dogs are allowed
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Utility fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24 to 100 per person
  • Fee for in-room wireless Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.99 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 15.99 per stay (rates may vary)
  • Valet parking fee: USD 110 per day
  • Pet fee: USD 149 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York

Lotte New York Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1493 out of 2183 reviews
Rating 8 - Good. 350 out of 2183 reviews
Rating 6 - Okay. 185 out of 2183 reviews
Rating 4 - Poor. 94 out of 2183 reviews
Rating 2 - Terrible. 61 out of 2183 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Noreen Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay!!!
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Aleksandra Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel, central to many touristy places and places to eat. Staff is friendly and always a great place to stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Adji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and staff rooms very nice
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful staff and stay. great location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great size rooms, comfortable and updated interior, excellent service from check-in to check-out and in between
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location good ambiance
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Armelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location, the atmosphere and the whole experience.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location, friendly, and professional staff Tower rooms were very impressive
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Aleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close it was to rockerfeller plaza and subways.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Giuseppe

Liked: Cleanliness, staff & service
Overall the stay was nice, although The hotel is a little dated .
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Favorite hotel in the city.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a central location. Super friendly staff
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located with helpful team members and great rooms. Clean and comfortable. Nice bar and great ambience. Definitely stay there again
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

TANISHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a truly wonderful experience. The hotel is beautiful, the staff warm and attentive, and the location simply unbeatable. Room service was prompt, and the food was absolutely delicious. I would highly recommend this hotel for your next stay!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Staff & service, property conditions & facilities
We had a wonderful visit at this nostalgic hotel. The staff was excellent. Fantastic location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the staff is the best part! Everyone (especially the doormen) is very kind, which makes your stay even better. Very good location as well and the rooms are perfect, including the view
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a long weekend for my daughter's 16th birthday. The accommodations were wonderful and the staff were great. She enjoyed her time at the spa and salon. The location was perfect, easy access to everything you would want.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Location! Location! Location!
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Keela

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place to stay! Always a great experience
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and large spacious rooms!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Great as always!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a lovely hotel in a terrific location. We enjoyed it very much.
Stayed 2 nights in Mar 2026