New York Hilton Midtown

4.0 star property

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LCD TV, pay films, MP3 dock
Creator video
Exterior
LCD TV, pay films, MP3 dock
LCD TV, pay films, MP3 dock

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1335 Avenue Of The Americas, New York, NY, 10019
  • Place, Broadway
    ‪3 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

Presidential Corner Suite

  • Sleeps 3

One Bedroom Presidential Suite

  • Sleeps 3

Premier Two Double Room

  • Sleeps 4

Urban Room, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Urban Room, 1 King Bed, Accessible (Roll-in Shower)

8.4 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Urban Room, 2 Double Beds, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(29 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

  • 117 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Urban Room, 1 King Bed, Accessible (Roll in Shower)

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Double Beds, Mobility Access w/ Tub

  • 31 sq m
  • Sleeps 6
  • 2 Double Beds

Presidential Suite 1 Bedroom Mobility Access RI Shower

  • 121 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

City Room, 2 Double Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds, Accessible (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Urban Room, 2 Double Beds, Accessible (Hearing)

8.4 out of 10
Very good
(36 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Urban Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible (Hearing)

7.4 out of 10
Good
(3 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

Skyline Room, 2 Double Beds

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Skyline Room, 2 Double Beds, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Skyline Room, 1 King Bed

8.4 out of 10
Very good
(19 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

Skyline Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Skyline Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Skyline Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • Sleeps 2
  • 1 King Bed

Skyline Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Urban Room, 1 Queen Bed

8.4 out of 10
Very good
(76 reviews)
  • Sleeps 2
  • 1 Queen Bed

Presidential Suite, 1 King Bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed

Premier Room, 2 Double Beds, Corner

7.2 out of 10
Good
(45 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Multiple Beds, Connecting Rooms

  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Urban Two Double Room-Hearing Accessible

  • Sleeps 4

Urban Two Double Room with Roll in Shower-Mobility Accessible

  • Sleeps 4

Hearing Accessible Skyline Two Double Room

  • Sleeps 4

Hearing Accessible Executive King Suite

  • Sleeps 2

Urban King Room-Hearing Accessible

  • Sleeps 2

Hearing Accessible Skyline King Room

  • Sleeps 2

Urban King Room with Bathtub-Mobility Accessible

  • Sleeps 2

Presidential One Bedroom Suite-Hearing Accessible

  • Sleeps 2

Executive Two Double Suite with Roll in Shower-Mobility Hearing Accessible

  • Sleeps 4

Mobility Accessible Skyline King Room with Roll in Shower

  • Sleeps 2

Skyline King Room with Bath Tub- Mobility Hearing Accessible

  • Sleeps 2

City Two Double Room with Roll in Shower-Accessible

  • Sleeps 4

Executive King Suite

  • Sleeps 3

Executive Two Double Suite

  • Sleeps 6

Presidential One Bedroom Suite-Mobility Accessible

  • Sleeps 5

Mobility Accessible Skyline King Room with Tub

  • Sleeps 2

Hearing Accessible Executive Two Double Suite

  • Sleeps 4

Executive Two Double Suite with Tub-Mobility Accessible

  • Sleeps 4

City View 1 King Mobility Access W/Ri Shower

  • Sleeps 2

City Room, 1 King Bed

8.2 out of 10
Very good
(42 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

City Room, 2 Double Beds

7.8 out of 10
Good
(49 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Suite, 2 Double Beds

8.4 out of 10
Very good
(13 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Urban Room King Bed

7.8 out of 10
Good
(92 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Urban Room, 2 Double Beds

8.2 out of 10
Very good
(137 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Urban Room With 1 King Bed And Roll In Shower-Mobility Accessible

  • Sleeps 2

Urban Room With 1 King Bed-Mobility Accessible With Roll-in Shower

  • Sleeps 2

City King Room

  • Sleeps 4

Skyline King Room

  • Sleeps 4

Urban King Room

  • Sleeps 4

Urban Queen Room

  • Sleeps 2

Urban Two Double Room

  • Sleeps 4

Skyline Two Double Room

  • Sleeps 4

City Two Double Room

  • Sleeps 4

Premier Corner Two Double Room

  • Sleeps 4

Similar properties

About this property

New York Hilton Midtown

Hotel with 2 restaurants, 5-minute walk to 5th Avenue
Along with 2 restaurants, this hotel has a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
New York Hilton Midtown offers 1878 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) is available for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include manicures and pedicures.
Our customers tell us they can't get enough of New York Hilton Midtown's great location. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at Herb N Kitchen, a buffet restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests like the accommodation for the comfy beds, spaciousness and overall comfort
  • Just a 5-minute walk from 5th Avenue and 5 minutes on foot from Broadway
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 150000 square feet (13935 square metres) and includes a conference centre. A 24-hour health club, spa services, and multilingual staff are also featured at the business-friendly New York Hilton Midtown. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Herb N Kitchen – This buffet restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare.
Minus5 Ice Bar – This cocktail bar specialises in American cuisine.
Bridges Bar – This bar specialises in American cuisine and only serves light fare. Happy hour is offered. Open daily.
Lobby Lounge – This lobby lounge specialises in American cuisine and only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 103.43 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 44.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bridges Bar
  • Herb N Kitchen
  • Lobby Lounge
  • Minus5 Ice Bar

Things to do

  • 24-hour health club
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (150,000 square foot of space)
  • Meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • Ballroom
  • Banquet hall
  • Built in 1963
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to renovations, one lift car in each bank will be out of service until June 2027.

Renovations and closures

The property will be renovating from 21 October 2025 to 1 June 2027 (completion date subject to change). The following areas are affected:
  • Lift
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 150 per accommodation, per stay (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 44.95 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 103.43 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Midtown
Hilton Midtown Hotel
Hilton Midtown New York
Hilton New York
Hilton New York Midtown
Midtown Hilton
Midtown Hilton New York
New York Hilton Midtown
New York Hilton Midtown Hotel
New York Midtown Hilton
Hilton New York City
Hilton New York Hotel New York City
New York City Hilton
New York Hilton
New York Hilton Midtown Hotel
New York Hilton Midtown New York
New York Hilton Midtown Hotel New York

New York Hilton Midtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1431 out of 3169 reviews
Rating 8 - Good. 791 out of 3169 reviews
Rating 6 - Okay. 471 out of 3169 reviews
Rating 4 - Poor. 252 out of 3169 reviews
Rating 2 - Terrible. 224 out of 3169 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Amir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

mary

Stayed 4 nights in Oct 2025

4/10 Poor

Andrea

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately we didn’t have a great experience here. They’re renovating the elevator system and there are very long wait times plus there were stains on the bathroom walls and floor, holes in the walls in both the bathroom and bedroom, we were told the air conditioning was turned off for the whole hotel and couldn’t adjust the temperature in our room. We were told to turn it off and leave the window (no screens) open. No bottled water in the rooms and no water station for filling your own bottle anywhere on the property. You also can’t order take out to your room and the staff won’t bring it up to you so we had to go down in our pyjamas after it arrived with a lobby full of people. The house keeping staff were lovely, however, I would not recommend this property due to the many other reasons provides.
Stayed 3 nights in Oct 2025

8/10 Good

Jim

Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

10/10 Excellent

Afshin, Woodland Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The New York Hilton Midtown is an absolute home run for anyone wanting the perfect Midtown Manhattan home base. From the moment you step out onto Sixth Avenue, you understand why the location is truly excellent—it puts you right in the center of the action, with Central Park, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art (MoMA) all just a short stroll away. Being surrounded by so many subway lines means getting anywhere in the city is fast and effortless. Dining & Drink Experience: Fueling Your Day and Night The hotel provides versatile dining and drinking options right on-site to cater to every need, from a quick coffee run to a relaxed evening cocktail: • Herb N' Kitchen (American Cuisine): Operating almost all day (5:00 AM – 1:00 AM daily), this is your go-to spot. You can grab coffee and breakfast from the barista zone starting at 5 AM, or opt for the sit-down brunch buffet (6:30 AM – 11:00 AM). The marketplace offers sandwiches, salads, and dishes, some even featuring honey from the hotel’s own rooftop hives. • Bridges Bar: Tucked away off the lobby, this sophisticated spot boasts an extensive brown spirit menu and wine list. It's the perfect place to unwind while overlooking the bustling 54th Street. Hours are Monday – Saturday, 5:00 PM – 1:00 AM. • Lobby Lounge: Located in the heart of the energetic lobby, this lounge is ideal for people-watching while enjoying small bites and a great selection of beverages (12:00 PM – 11:30 PM daily).
Stayed 5 nights in Oct 2025

8/10 Good

Leah-Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Mark

Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Rooms are tired. Poor bar service
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Clean and professional
Stayed 2 nights in Oct 2025

8/10 Good

Ivan

Stayed 4 nights in Aug 2025

6/10 Okay

Sylvia

Travelled with partner
Liked: Amenities
Unfortunately the room was smelly and musty when we arrived. Luckily I had a small bottle of Febreze. We also had to call maintenance because one of the lights weren’t working. Lastly, the elevators were not working properly. We had to use the service elevators several times. Location was great!
Stayed 3 nights in Oct 2025

4/10 Poor

Sofia

Disliked: Property conditions & facilities
very tourist heavy hotel and very crowded. waiting for the elevator was a cluster. lots of large families
Stayed 1 night in Oct 2025

6/10 Okay

Cristina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was quite dated: squeaky, tears in the headboard, uncomfortable matresa. The room as simple as it gets: no coffee maker, no free internet, no cable, two bath towels for a three person occupancy. The elevators are a complete nightmare: waits of 5-10 min to ride one. At peak hours you may wait longer than that to even get close to the electronic pad to request an elevator. If you happen to be in one of the mid to low floors of your elevator block, forget about going downstairs in less than 15-20min. The only positive thing about this hotel is the location.
Headboard
Stayed 2 nights in Oct 2025

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful room.

Everything excellent except no reliable access to Wifi which was important to me. No one able to get it working.
Stayed 4 nights in Oct 2025

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The porter Ali, was the most helpful man ever. I have disabilities and my scooter had broken on my vacation. The concierge easily arranged for a scooter to be waiting for my arrival, and Ali helped me get into a taxi when leaving for the airport. We threw a dinner party down the street and were able to have a pre-party at the bar. This hotel has everything and especially nice staff.
Stayed 2 nights in Oct 2025

6/10 Okay

Tennille

Stayed 2 nights in Oct 2025

10/10 Excellent

MARY C.

Stayed 1 night in Oct 2025

8/10 Good

Sean

Stayed 1 night in Oct 2025

8/10 Good

Francine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location. Its convenient to Lincoln Center as well as the theatre district. You can get the F train right outside the building. There are nice restaurants and shopping nearby. The people who work there are extremely helpful and friendly. My only complaint is that there is no coffee maker in the room. The bed was very comfortable and I had a great nights sleep. Its not the fanciest New York hotel but probably a good value.
Stayed 1 night in Oct 2025

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location, very busy but not overwhelming, would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Sep 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

6/10 Okay

Lisa

Travelled with partner
Disliked: Property conditions & facilities
The elevator situation was terrible. It takes about 10-15 minutes to get an elevator and the were always overflowing even when we could squeeze on. The bathroom lighting in our room was terrible: very dim.
Stayed 3 nights in Oct 2025

8/10 Good

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your elevators suck. Took forever to get on one and if one did finally stop for you it’s was packed to the gills because only one elevator going to like 5 floors for hundreds of people at one time. Regular elevators work better.
Stayed 2 nights in Oct 2025