Park Lane New York

5.0 star property
VIP Access

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Bar (on property)
Bar (on property)
Ballroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Breakfast available

Explore the area

View in a map
36 Central Park S, New York, NY, 10019
  • Place, Central Park
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪9 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 1 King Bed, City View

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Park View

9.6 out of 10
Exceptional
(22 reviews)
  • Park view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Park Lane)

7.8 out of 10
Good
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Park View

8.2 out of 10
Very good
(19 reviews)
  • Park view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, 2 Queen Beds, Park View

8.8 out of 10
Excellent
(14 reviews)
  • Park view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Panoramic Studio Suite, Park View

  • Park view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, Park View

7.6 out of 10
Good
(4 reviews)
  • Park view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Park Lane)

8.4 out of 10
Very good
(80 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • City view
  • 71 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, Accessible, Park View (with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Panoramic)

  • Park view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Park Lane, with Tub Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Park Lane, with Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, City View (with Tub Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, City View (with Roll-in Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible, Park View (Panoramic, with Tub Shower)

  • Park view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Park Lane, with Tub Shower)

  • Sleeps 4
  • 2 Queen Beds

Panoramic Room, 1 King Bed, Park View

9.4 out of 10
Exceptional
(17 reviews)
  • Park view
  • Sleeps 2
  • 1 King Bed

Panoramic Studio Suite, Multiple Beds, Connecting Rooms, Park View

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Panoramic Room, 1 King Bed, Accessible Bathtub, Park View (Meadow Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Panoramic Room, 1 King Bed, Park View (Meadow Suite)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Park Lane New York

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Park Lane New York offers 610 accommodations with a safe and complimentary bathrobes. 30-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, slippers, designer toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Park Lane New York. During your stay, you're just a quick walk from Central Park. Features include free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at Rose Lane Grab & Go, a café that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the area's walkability
  • Steps from Central Park and 10 minutes on foot from Rockefeller Center
  • Dogs welcome for a fee
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 4 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1500 square feet (139 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Park Lane New York. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Rose Lane Grab & Go – This café specialises in American cuisine and only serves breakfast.
Calvert's – This restaurant specialises in American cuisine and serves breakfast and dinner. Open daily.
Darling Rooftop Bar – On-site bar. Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 67 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: USD 75 for adults and USD 50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Calvert's
  • Darling Rooftop Bar
  • Rose Lane Grab & Go

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,500 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a regional park
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 46 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • 24-hour room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
It is Park Lane's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per night
  • Resort fee: USD 56.23 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 75 for adults and from USD 50 for children
  • Valet parking fee: USD 67.00 per day
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee for parcel delivery and storage for registered guests and scheduled groups. The hotel cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 6-device limit.

Property is also known as

Hotel Lane
Hotel Park Lane
Lane Hotel
Lane Park Hotel
Park Lane Hotel
Helmsley Park Hotel
The Helmsley Park Lane Hotel New York City
Park Lane Hotel New York
Park Lane New York
Park Lane
Park Lane Hotel
Park Lane New York Hotel
Park Lane New York New York
Park Lane New York Hotel New York

Park Lane New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1034 out of 1764 reviews
Rating 8 - Good. 322 out of 1764 reviews
Rating 6 - Okay. 192 out of 1764 reviews
Rating 4 - Poor. 99 out of 1764 reviews
Rating 2 - Terrible. 117 out of 1764 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

jack

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and close to many attractions
Stayed 3 nights in Dec 2025

8/10 Good

Viktoriia

Liked: Amenities, property conditions & facilities
good hotel, but I don't understand why they haven't returned the deposit!
Stayed 3 nights in Dec 2025

10/10 Excellent

Nerys Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 6 nights in Dec 2025

4/10 Poor

CHRISTIAN

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff not very friendly No coffee machine in room No mini bar with items in room No iron board Overall disappointed and not satisfied Will not recommend to friends or family
Stayed 3 nights in Dec 2025

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, property conditions & facilities
The check in process was pretty seamless, our rooms were spacious and clean, and of course… the location of our stay was perfect for what we had planned.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right in front of Central Park. Very nice hotel, only thing is I think it’s overpriced. But was nice to stay.
Stayed 2 nights in Dec 2025

2/10 Terrible

Zovinar

Stayed 3 nights in Dec 2025

8/10 Good

Dorothy

Stayed 1 night in Dec 2025

6/10 Okay

Adriano

Travelled with family
Liked: Cleanliness
Location was awesome. Carpet in the room was dated. Everything else acceptable for the pricepoint. Breakfast buffet was overpriced $75 for our stay between xmas and new years, but there were other options. Elevators were not all functioning and for such a large hotel you need all elevators. A couple of times we waited over 15 mins to get down from the 12th flooor (out of 46 Floors)
Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service
The staff at The Park Lane make the entire hotel what it is. Of course the location is perfection- being situated between the Ritz and the Plaza with Central Park right across the street. The joy to be found is with the many staff members that make every encounter just a little bit more special and makes up for the cold rooms and faulty HVAC systems. Dinning was great and incredibly fresh with fair prices. Our wait staff at Calvert's is a magical woman who exudes grace and care. She made my daughter's birthday extra special and ensured that every visit to the resturant was perfect. From Migdalia, Sam and Bady in dining to Paulo and Victor in maintenance to Tony and the entire inform dinning team - everyone was lovely. Kenneth started off our trip with care for our belonging and quickly become a friend. While Zara went over and beyond to ensure she could secure our Christmas Day reservations!
Stayed 4 nights in Dec 2025

8/10 Good

malaly

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel has a great location, comfortable rooms with great beds and onsite restaurants. Some staff were super friendly, and most were helpful.
Stayed 3 nights in Dec 2025

8/10 Good

Bernadette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was lovely and the room was spacious and with a beautiful view of Central Park; however the room was very dusty and very outdated. We tried to eat breakfast at the Darling, the place was packed and the waiter was in such a terrible mood dropping the plates so loudly, we went to calpvert and although it was quiet the service was so slow. It took ages to be seated and to order. The worst part was the elevators, there were 6 of them but seemed only two were working.
Stayed 3 nights in Dec 2025

8/10 Good

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities
Had a really great time at this hotel, the breakfast and the view was really incredible. The staff is so kind. I would most definitely stay here again.
Stayed 2 nights in Dec 2025

4/10 Poor

Ryan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Here’s a polished, concise rewrite with a clear and professional tone while keeping your points strong: Pros: The only real positive is the location—conveniently situated directly across from Central Park. Cons: Unfortunately, everything else was disappointing. The hotel feels dated and is clearly in need of renovation. Service was poor and, at times, outright rude. During check-in, I asked about dining options and was abruptly told to speak with the concierge, who was nowhere to be found. After waiting more than 10 minutes, I gave up and left. The room offered virtually no storage. This was a double queen room with no dresser and a very small closet that had only four hangers (see photos). Water service was also inconvenient. Guests are given two bottles and expected to refill them, yet there are only three refill stations in a 46-floor hotel. One of those stations was on the rooftop and closed during my stay. I would not recommend staying here and wish I had known this before booking. For the price, there are far better options available elsewhere.
Stayed 2 nights in Dec 2025

10/10 Excellent

Mary Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Anastasiia

Stayed 3 nights in Dec 2025

6/10 Okay

Kim Holland

Travelled with family
Liked: Cleanliness, amenities
The room was extremely loud at night. Traffic and emergency vehicles, people and the room heat woke us up on and off all three nights. 5th floor is too low. Views were nice but we didn’t realize how awful the noise would be. Room heater sounded like a train coming through the room whenever it clicked on.
Stayed 3 nights in Dec 2025

10/10 Excellent

zoltan

Stayed 2 nights in Dec 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Great location and hotel was very nice. Service was good. But the doors
Stayed 3 nights in Dec 2025

10/10 Excellent

Petko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel has a fabulous location, overlooking Central Park. Elevators were a problem. It seemed like only two were working and it took 30 minutes to get in an elevator that wasn’t completely full. Stairs weren’t an option with luggage. Rooms were clean, but for the price point I would’ve expected better lighting (so dark even when three lights were on), in room coffee machines, toiletries like q-tips, cotton balls, etc. Bathrooms did not have fans so mirrors fogged up immediately. In lobby coffee shop hours were very limited, but there were several local coffee shops nearby. Staff was very friendly, especially bell staff and concierge. Overall a good stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria Cláudia

Stayed 2 nights in Aug 2025