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Pendry Manhattan West

5.0 star property
VIP Access

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Enter the sleek PENDRY 438, marked by a striking entrance and beautifully manicured garden.
Relax on the spacious outdoor terrace with comfortable seating and lush greenery, offering a unique view of the city's diverse architecture.
Relax in comfort with a large bed, flat-screen TV, and seating area.
Corridors feature checkered carpet and wooden paneling, with a mirror on one side.
Relax in a comfortable seating area with a stunning city view.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
438 W 33rd St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪13 min walk‬
  • Broadway
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Skyline)

1 bedroom, premium bedding, down duvets, minibar

Suite, Multiple Beds (Skyline)

  • 109 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, Multiple Beds, Corner (Skyline)

Suite, Multiple Beds, Corner (Skyline) | 1 bedroom, premium bedding, down duvets, minibar

Suite, Multiple Beds, Corner (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds (Skyline)

1 bedroom, premium bedding, down duvets, minibar

Room, Multiple Beds (Skyline)

  • 109 sq m
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Multiple Beds (Pendry)

50-inch Smart TV with cable channels, TV, stereo

Suite, Multiple Beds (Pendry)

  • 149 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Corner

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, Mobility Accessible, Corner

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Skyline)

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, Corner (Skyline)

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Mobility Accessible, Corner

1 bedroom, premium bedding, down duvets, minibar

Studio Suite, Mobility Accessible, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Corner (Skyline)

1 bedroom, premium bedding, down duvets, minibar

Studio Suite, Corner (Skyline)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

1 bedroom, premium bedding, down duvets, minibar

Suite, 1 King Bed, Corner

  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Double Double)

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds (Skyline Double Double)

9.2 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio (Skyline Alcove)

1 bedroom, premium bedding, down duvets, minibar

Studio (Skyline Alcove)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Corner

Studio Suite, Corner | 1 bedroom, premium bedding, down duvets, minibar

Studio Suite, Corner

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (City King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed, Mobility Accessible (City King)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Alcove)

1 bedroom, premium bedding, down duvets, minibar

Studio (Alcove)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline King)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed (Skyline King)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (City Double Double)

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds (City Double Double)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (City Double Double)

1 bedroom, premium bedding, down duvets, minibar

Room, 2 Double Beds, Mobility Accessible (City Double Double)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (City King)

1 bedroom, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (City King)

9.4 out of 10
Exceptional
(20 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (City King)

1 bedroom, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (City King)

  • Sleeps 2
  • 1 King Bed

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About this property

Pendry Manhattan West

Luxury hotel with 2 restaurants and bars/lounges
This smoke-free hotel features 2 restaurants, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Change of towels is available on request
Pendry Manhattan West offers 164 accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, hairdryers and children's dressing gowns.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and free newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Pendry Manhattan West. During your stay, you're just a quick walk from Madison Square Garden. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and The High Line Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and concierge services are also featured at the luxury Pendry Manhattan West. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Pendry Manhattan West has 2 restaurants on site.

Awards and affiliations

Pendry Manhattan West is listed in the 2022 Condé Nast Traveller Hot List.
The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 115 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 60 for adults and USD 15 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • 5,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 60 for adults and USD 15 to 60 for children
  • Valet parking fee: USD 115 per night
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pendry Manhattan West Hotel
Pendry Manhattan West New York
Pendry Manhattan West Hotel New York

Pendry Manhattan West Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 388 out of 432 reviews
Rating 8 - Good. 29 out of 432 reviews
Rating 6 - Okay. 4 out of 432 reviews
Rating 4 - Poor. 2 out of 432 reviews
Rating 2 - Terrible. 9 out of 432 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fav hotel in NYC

Amazing as always!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeremy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfectly perfect

It was amazing. My home away from home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan, Sayville

Stayed 1 night in Mar 2025

10/10 Excellent

ed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff , helpfull and very profecional
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely and responsive staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephen, Waterford Township

Liked: Cleanliness
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it!

We loved it. Clean, great service, outstanding vibe, and the location is perfect. This is our go-to place to stay in NYC.
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Mar 2025

10/10 Excellent

Laraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here . Beautiful rooms , extremely clean . Great food . Staff was really friendly and helpful . Would return !
Stayed 2 nights in Feb 2025

10/10 Excellent

Caryl, Chester

Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Binal

Stayed 1 night in Feb 2025

10/10 Excellent

Andres A

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and attentive. The hotel was excellent, this was one of my best experiences, and I went with my family and my 2 year old.
Stayed 5 nights in Feb 2025

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Hotel

Great Hotel. Absolutely clean, cozy, modern and luxurious. Staff was very professional and the hotel has a wonderful bar and restaurant inside. I would definitely recommend staying here if you can afford the budget. Pricy, but worth its value!
Stayed 4 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love pendry

Stayed less than 24hrs but it was absolutely beautiful thank you to all the staff including the bartenders, front desk, managers and cleaners
Stayed 1 night in Jan 2025

10/10 Excellent

Ruth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis, at the front desk was wonderful!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Sukhjinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great luxurious place to stay and great customer service!
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best stay so far!

This is the best hotel stay that I have experienced in New York City. From the service to the food and drinks, it was first class all the way. The rooms are super clean and comfortable. The location. Is perfect for short train commutes as Penn Station is steps away.
Stayed 2 nights in Jan 2025