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Romana Hotel - NYC

2.0 star property

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Photo gallery for Romana Hotel - NYC

Lobby
Arcade
Lobby
View from room
Balcony view

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • 24/7 front desk

Explore the area

View in a map
38-59 12th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking | Free WiFi, bed sheets, alarm clocks

Twin Room, Multiple Beds, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking | Free WiFi, bed sheets, alarm clocks

Double Room, 1 King Bed, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Romana Hotel - NYC

Hotel in Long Island City
Along with self parking, this smoke-free hotel has a 24-hour front desk and free Wi-Fi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Romana Hotel - NYC offers 152 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

During your stay at Romana Hotel - NYC, you'll be close to Grand Central Terminal. Features include free WiFi in public areas, plus meeting rooms and self-parking (surcharge).
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking and extended parking available for a fee
  • Amenities include meeting rooms, multilingual staff and a lift
  • 6 minutes by car from 5th Avenue and 6 minutes from Rockefeller Center
Romana Hotel - NYC offers its guests multilingual staff and a lift. Public spaces have free WiFi. Parking is available for a fee.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 35 per night; includes in/out privileges)
  • Covered extended parking on site (USD 35 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 35 per night (in/out privileges)
  • Covered extended parking fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Howard Johnson Long Island City Hotel
Howard Johnson Long Island City
Howard Johnson Long Island City New York
Howard Johnson Wyndham Long Island City Hotel
Howard Johnson Wyndham Long Island City
Howard Johnson Long City
Romana Hotel
Romana Hotel - NYC Hotel
Romana Hotel - NYC Long Island City
Romana Hotel - NYC Hotel Long Island City
Howard Johnson by Wyndham Long Island City

Romana Hotel - NYC Reviews

Reviews

6.8
Rating 10 - Excellent. 206 out of 1002 reviews
Rating 8 - Good. 359 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 143 out of 1002 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Marquis

Stayed 1 night in Nov 2025

10/10 Excellent

Thalia

The room was neat and clean.. but they need to sign
Stayed 3 nights in Oct 2025

4/10 Poor

Robin Winder

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The cleanliness of the property was decent, the location was good the price was okay. But for the amount of money I paid I expected a little more. At the time of check-in the front desk personnel told me that I owed $150 that was due at the property during check-in.... I told her that my booking receipt said it was going to be $75 so she switched it to the mount on the booking receipt. The room had a sun shade but it did not have curtains making the room very bright at night. The area around the hotel is very noisy. there was no turn down service at this hotel for the 5-day stay. We had to chase down the cleaning later for towels on several occasions. At one point they did not bother to put the towels in the bathroom they just threw them on the bed and they only took out the trash once. We found a baby cockroach crawling around the bathroom sink. To which I took photos off. The room locked mini amenities, there was no closet nowhere to hang the clothes, no ironing board, no iron, & no hair dryer. I asked the front desk regarding an iron, they let me borrow an iron but they said that they did not have or carry ironing boards. The hallway seem to be pretty noisy at night until early hours of the morning. We paid almost $700 for five nights, the price did not match the quality of service. This is not a chain hotel. it seems to be privately owned therefore they lack a lot of basic amenities. Very very basic. Definitely would not be staying here ever again.
Stayed 5 nights in Nov 2025

2/10 Terrible

Sheri, Glendale

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Honestly this is a horrible place. Cranky people at front desk, pot smell filled the check in area because the front door was open while guest were smoking it right outside.. After check in we went out. When we came back our room smelt of strong cigarette smoke even tho it says it's a no smoking hotel. Front desk guy said no one was in our room, then where did the smoke come from?? Asked for extra pillows cause they only give you one, but the guy said no because it was late and the maids weren't there. Rooms were very small and very out dated. Just gross. Toilet seat paint was peeled. Dirty walls. Please don't stay here!
Stayed 1 night in Nov 2025

4/10 Poor

Kit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Miguel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room didn’t have hangers to hang clothes. Don’t be deceived by the pics it’s not worth it I would rather go to the doubletree on the next street over
Stayed 1 night in Oct 2025

2/10 Terrible

ROIVANA

Disliked: Cleanliness, staff & service, property conditions & facilities
“Terrible hotel with no infrastructure at all. There wasn’t even water available to buy. I do not recommend it under any circumstances!! They did not refund the deposit.”
Stayed 1 night in Aug 2025

8/10 Good

Troy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Actually a really nice place and was skeptical because I stayed at the one across before and that one was ehh, but this hotel was actually pretty nice!!! Google reviews didn’t do it justice and neither was it updated!
Stayed 1 night in Oct 2025

10/10 Excellent

Joel

Stayed 4 nights in Oct 2025

2/10 Terrible

Sandy

Stayed 1 night in Nov 2025

10/10 Excellent

Zhiyi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to visit landmarks in New York City.
Stayed 1 night in Nov 2025

6/10 Okay

Julia

Stayed 1 night in Oct 2025

6/10 Okay

Gabriel

Liked: Cleanliness
Room was okay but there were tears in the lamp shades and the main light above the door was not working. No plug for sink. Also, nowhere at hotel to get drinking water so had to buy it from convenience store round the corner as the water machine in lobby not working. Front desk staff could have presented a more helpful attitude.
Stayed 4 nights in Oct 2025

6/10 Okay

Md Shabbirul islam

Stayed 1 night in Oct 2025

10/10 Excellent

jose

Stayed 2 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
It was great for the price, if you’re looking for a place just to crash while in NYC 👍👍. The room was very small but clean. It’s right near the subway so it’s only minutes to get into Manhattan and there’s a few restaurants around to grab a quick bite. But if you’re looking for high end with a lot of amenities this may not be the place for you.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 2 nights in Oct 2025

6/10 Okay

Corey

Travelled with group
Liked: Cleanliness
This was a fine place to stay. In the listing they advertised the room as a King bed but it’s definitely a Double. It said there would be a coffeemaker which wasn’t true. Those things didn’t wreck or stay, but just tell the truth about what you offer. We had to ask for a second pillow and towel set, only 1 provided in a booking for 2 adults. We got a good night’s sleep and the location offers easy subway access.
Stayed 2 nights in Oct 2025

8/10 Good

Jonathan

Stayed 1 night in Oct 2025

6/10 Okay

John Michael

Travelled with family
Disliked: Amenities
the room condition was good for the price. Bed and bedding was the best, very comfortable/firm, 100 % cotton. Large TV in room but the internet was spotty, so only worked 50% of the time. Building and shared areas very dated. No coffee, microwave or fridge in the room. not the best neighborhood, but 5 minutes from the train station. Did not cleaned the room or picked-up the trash in 6 days. The AC controls were damaged, so the we had to shut it off.
Stayed 5 nights in Oct 2025

2/10 Terrible

Lenny

Liked: Cleanliness
The bathroom mirror light wasn’t working
Stayed 1 night in Oct 2025

2/10 Terrible

Jan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Casandra

Disliked: Cleanliness, staff & service, property conditions & facilities
I have had issues with my stay ever since check in. The first room that was given to me already had someone in it. I had to go back downstairs and get a new room. Then the new room had towels that looked like they were already used, a lamp that doesn't work, and a TV with no remote so we couldn't turn it on. So again my husband and I went back downstairs to ask for a remote and towels. No one ever brought new towels and we was told a technician would bring us a remote in the morning. We went downstairs at approximately 9:30 am and the worker at the desk had no idea a out our complaint. So the front desk people don't communicate. So she told us a technician would bring us a remote by the afternoon. My husband and I left the room and came back around 8pm and still the TV didn't work and no towels. So AGAIN we went back to the front desk and finally a technician was called. The technician came but couldn't fix the TV and just left. We were not given a new room until the last night of our stay. The staff was not helpful, accommodating, or friendly.
Stayed 3 nights in Oct 2025

2/10 Terrible

Stefany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Ricardo

Stayed 4 nights in Oct 2025