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Sanctuary Hotel New York

4.5 star property

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Photo gallery for Sanctuary Hotel New York

Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Reception
36-inch LED TV with cable channels, TV, video game console
Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Balcony

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
132 West 47th Street, New York, NY, 10036
  • Times Square
    ‪2 min walk‬
  • Broadway
    ‪3 min walk‬
  • Rockefeller Center
    ‪3 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Delux)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed (Delux)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Queen Room

Superior Queen Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Queen Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Standard Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Deluxe Queen Room, 1 Queen Bed | Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Queen Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cozy Queen

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Cozy Queen

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sanctuary Hotel New York

Luxury hotel with bars/lounges and fitness centre
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a business centre.
Sanctuary Hotel New York offers 115 accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 36-inch LED televisions come with premium cable channels, first-run films and video game consoles. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sanctuary Hotel New York. During your stay, you're just a quick walk from Times Square. You'll find features such as free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Haven Rooftop Restaurant
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Times Square and Broadway
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. A fitness centre, a library, and multilingual staff are also featured at the luxury Sanctuary Hotel New York. For a fee, parking is available.

This 4.5-star New York hotel is smoke free.

Haven Rooftop Restaurant – This restaurant specialises in American cuisine and serves brunch, lunch and dinner.
Chemestry Room – This restaurant specialises in sushi and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sushi Lab Rooftop – This sushi bar specialises in sushi and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (USD 55 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • 3 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chemestry Room
  • Haven Rooftop Restaurant
  • Sushi Lab Rooftop

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels
  • First-run films
  • IPod dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay, plus a one-time cleaning fee of USD 250
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Concierge service
  • Fitness centre access
  • Housekeeping
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 55.00 per day
  • Nearby parking fee: USD 55 per day (984 ft away)
  • Pet fee: USD 250 per pet, per stay plus a one-off USD 250 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the offsite pool.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New York Sanctuary
Hotel Sanctuary
Hotel Sanctuary New York
New York Hotel Sanctuary
New York Sanctuary
New York Sanctuary Hotel
Sanctuary Hotel
Sanctuary Hotel New York
Sanctuary New York
Sanctuary New York Hotel
Sanctuary Hotel New York Hotel
Sanctuary Hotel New York New York
Sanctuary Hotel New York Hotel New York

Sanctuary Hotel New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1005 reviews
Rating 8 - Good. 251 out of 1005 reviews
Rating 6 - Okay. 104 out of 1005 reviews
Rating 4 - Poor. 55 out of 1005 reviews
Rating 2 - Terrible. 27 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very friendly staff and great location
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer, Sherman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great if you were going to be in and out, but it lacked the vibe it spoke of online.
Stayed 3 nights in Feb 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service and location. Clean and modern.

Amazing service and location. Clean and modern. Staff is incredible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great boutique style hotel. Small but adequate sized rooms. Breakfast basic but ok!
Stayed 4 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very polite and accommodating. Everything went smoothly. Highly recommend.
Stayed 2 nights in Feb 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the small side, but evryone very polite. Breakfast should have more options. Fresh fruits would be nice. But nice stay enjoyed Haven the rood top restaurant.
Stayed 1 night in Feb 2025

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was unforgettable, with exceptional service, luxurious amenities, and a stunning view!
Stayed 2 nights in Jan 2025

8/10 Good

Lizla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best stay in the city.

Sanctuary Hotel is a one of a kind hotel, where all are focused on guests having a wonderful stay. Gabe and the staff cannot do enough for each and every patron. After your first stay, you will always come back; again and again.
Stayed 1 night in Feb 2025

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When expedia / hotels.com double booked the staff worked with me to resolve the problem. After 3 tries by me and staff, they wrote to expexia/hotel to advise they had made the mistake. Best NYC. Hotel we've found in 40 years of travel.
Stayed 1 night in Feb 2025

4/10 Poor

Donald

Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Zachary

Liked: Property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I was looking for - A location that was walking distance to my work venue, and everything else I could possibly need...food, shopping, entertainment, etc.
Stayed 3 nights in Jan 2025

8/10 Good

nikolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved the location of Sanctuary, but even better was the staff! The hotel was lovely and very inviting. Rooms were typical NYC small and the bathroom configuration is a little odd when sharing a room with a friend, but we managed just fine on our quick trip. The beds and bedding are fabulous! The hotel staff is top notch - easily some of the best I've encountered in NYC and beyond - they went above and beyond to take care of any questions or concerns and appeared to genuinely love their job!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel near everything!
Stayed 4 nights in Dec 2024

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great & right in the middle of time square. Rooftop restaurant haven food was delicious as well!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely midtown hotel

Our second stay here - very personalized and friendly. Great location. Small rooms, as typical of midtown Manhattan. Plentiful hot water rainfall shower head. We had a good night’s sleep.
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. We loved the Sushi restaurant on site.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, a good experience

A quick trip to see a couple of Broadway plays. Hotel was ideally located close to theatres, Times Square and shopping. Area had lots of people in it, so we felt secure at all time. The room (a queen) as SMALL, but clean and efficient. We didn't go to spend time in the room anyway. The only downside was the included breakfast was pretty disorganized and wasn't great.
Stayed 2 nights in Jan 2025