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The Shelburne Sonesta New York

Property class: 4
VIP Access

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Egyptian cotton sheets, premium bedding, in-room safe
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Egyptian cotton sheets, premium bedding, in-room safe
Egyptian cotton sheets, premium bedding, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
303 Lexington Avenue, New York, NY, 10016
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Suite Queen Bed Deluxe

Egyptian cotton sheets, premium bedding, in-room safe

One Bedroom Suite Queen Bed Deluxe

9.6 out of 10
Exceptional
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Traditional Room, 1 Queen Bed (Guestroom)

Egyptian cotton sheets, premium bedding, in-room safe

Traditional Room, 1 Queen Bed (Guestroom)

8.8 out of 10
Excellent
(122 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(46 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guest Room Two Beds Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Guest Room Two Beds Accessible

8.0 out of 10
Very good
(11 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe

Deluxe Studio, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Terrace

Egyptian cotton sheets, premium bedding, in-room safe

Apartment, 2 Bedrooms, Terrace

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Penthouse, 2 Bedrooms

Egyptian cotton sheets, premium bedding, in-room safe

Penthouse, 2 Bedrooms

  • City view
  • 65 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Penthouse, 1 Bedroom

Egyptian cotton sheets, premium bedding, in-room safe

Penthouse, 1 Bedroom

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

The Shelburne Sonesta New York

Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. Additionally, WiFi in public areas, valet parking and a business centre are on-site.
The Shelburne Sonesta New York offers 325 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. 48-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
Our customers tell us they can't get enough of The Shelburne Sonesta New York's great location. During your stay, you're just a quick walk from 5th Avenue. A restaurant, a gym and a bar are available.
  • Enjoy a bite to eat at Take Care Restaurant, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds, cleanliness and spaciousness
  • Within a 10-minute walk of Grand Central Terminal and Empire State Building
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

Public spaces have WiFi for a fee. Event space at this hotel measures 1275 square feet (118 square metres) and includes conference space. The business-friendly The Shelburne Sonesta New York also features a health club, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Take Care Restaurant – This bistro specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Vintage Green – This rooftop bar only serves light fare. Open selected days.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Valet parking on site (USD 75 per day)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Take Care Restaurant
  • Vintage Green

Things to do

  • Health club

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,275 square feet of conference space
  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 1929
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 48.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 35 for adults and from USD 15 for children
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Affinia Shelburne
Affinia Shelburne Hotel
Affinia Shelburne Hotel New York
Affinia Shelburne New York
Shelburne Affinia
Affinia Shelburne Hotel New York City
Affinia Shelburne New York City
Shelbourne Hotel New York
Shelbourne Hotel Nyc
Shelburne NYC-an Affinia hotel New York
Shelburne NYC-an Affinia hotel
Shelburne NYC-an Affinia New York
Shelburne NYC-an Affinia
Shelburne Hotel Affinia New York
Shelburne Murray Hill New York
Shelburne Hotel Affinia
Shelburne Affinia New York
Shelburne NYC an Affinia hotel
Shelburne Hotel Suites by Affinia
The Shelburne Sonesta New York Hotel
The Shelburne Sonesta New York New York

The Shelburne Sonesta New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1329 out of 2025 reviews
Rating 8 - Good. 415 out of 2025 reviews
Rating 6 - Okay. 171 out of 2025 reviews
Rating 4 - Poor. 62 out of 2025 reviews
Rating 2 - Terrible. 48 out of 2025 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good value for spacious and comfortable clean room; very friendly reception and staff in general; location is very convenient for arriving at Grand Central. It’s not luxurious but comfortable and clean and the cost wasn’t either. We will stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cori, Huntingdon valley

Stayed 1 night in Jan 2026

10/10 Excellent

Jean

Stayed 1 night in Jan 2026

10/10 Excellent

Luis, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to mayor attractions.
Stayed 5 nights in Jan 2026

10/10 Excellent

Danial

Stayed 1 night in Jan 2026

10/10 Excellent

MORIS, New York

Stayed 2 nights in Jan 2026

10/10 Excellent

Luiz

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, spacious, very silent, good mattress, fast elevators, polite and friendly staff, tasty breakfast. This hotel is not over-luxurious but everything they do is done right. Also, it is fairly priced. They have a rooftop bar, too. We’ve stayed at this hotel many times and were never disappointed. Highly recommended.
Stayed 1 night in Jan 2026

8/10 Good

Avinash

Stayed 2 nights in Jan 2026

2/10 Terrible

Gerdy

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
I rarely leave negative reviews, but this stay was uncomfortable, disappointing, and - given the room setup - felt unsafe for families with young children. Major issue: no functioning HVAC / no temperature control. The room’s HVAC was not working, and the heat appeared to be on by default. We were never informed at booking or upon arrival. The result: we spent the entire night sweating with no way to regulate the temperature in the room. The only “solution” offered was to open the window - however, the window has no screen and no meaningful security, and we are traveling with a toddler who could easily access it. That is not an acceptable workaround. Condition and cleanliness: very outdated and very dirty. The property feels rundown and overdue for renovation. Our room was extremely dusty, and we were sneezing every day during our stay. It wasn’t just “older hotel” charm - it felt neglected. Service: inconsistent, and at times shockingly rude. We spoke with three front desk agents. The only person who maintained a genuinely positive and helpful tone was Ethan - he deserves credit for being professional. Unfortunately, Carolyn Gonzalez was extremely rude and dismissive, and her approach has no place in hospitality. The manager we spoke with gave me a blank business card; after asking, I was told her name is Jeniffer Ar. Her attitude was even worse - cold, disrespectful, and lacking basic customer-service professionalism.
Stayed 4 nights in Jan 2026

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, and housekeeping was very good. The front desk staff is excellent.
Stayed 1 night in Jan 2026

10/10 Excellent

Azenith

Only i dont see sleepers to
Stayed 2 nights in Dec 2025

10/10 Excellent

Haika

The staff was very friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. We were upgraded to a suite. Great location. Rooftop deck has great views and service
Stayed 1 night in Jan 2026

10/10 Excellent

Blanca

Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean! Would definitely go back
Stayed 2 nights in Jan 2026

6/10 Okay

Erin

Stayed 1 night in Dec 2025

6/10 Okay

Sara

Stayed 2 nights in Dec 2025

10/10 Excellent

Carol

Stayed 1 night in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
I was impressed with the size of our apartment and enjoyed that the bedroom had a door separating it from the living room, so our kids who were sleeping on the foldout sofa bed could watch tv in the morning while we slept in a little. The midtown location was very convenient. The room was mostly clean, though there was a used tissue on the floor under the sofa bed when I pulled it out.
Stayed 2 nights in Jan 2026

10/10 Excellent

Julie

Stayed 3 nights in Jan 2026

6/10 Okay

Susan

Liked: Amenities
I've stayed here twice and it's been a good experience. The staff is very polite and helpful, the location is perfect. The only issue I had was in trying to fill the tub for a bath. The water was brown, dirty. Tried to re-fill, same thing. They moved us to another room and the same thing happened. I fiddles with the drain and found that there was brown gunk accumulated right below the shallow drain in the shower. So, not sure I'd stay there again knowing there is this level of gunk, maybe mold right there in the bathroom.
Stayed 4 nights in Dec 2025

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great but we had a particularly warmer winter day and I think it's kind of crazy that the air conditioning was off for the winter. Some people are warm year round
Stayed 1 night in Nov 2025

8/10 Good

ASAMI

This was second time to stay in. The service was great as usuall
Stayed 2 nights in Jan 2026

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff; allergy friendly restaurant
Stayed 6 nights in Dec 2025

10/10 Excellent

CONSTANTIN

Stayed 7 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Jan 2026

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