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Sheraton Tribeca New York Hotel

4.0 star property

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Photo gallery for Sheraton Tribeca New York Hotel

Bar (on property)
View from room
Lobby lounge
Lobby lounge
Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

View in a map
370 Canal Street, New York, NY, 10013
  • Place, New York University
    ‪10 min walk‬
  • Place, One World Trade Center
    ‪16 min walk‬
  • Place, Brooklyn Bridge
    ‪4 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

8.4 out of 10
Very good
(208 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

8.6 out of 10
Excellent
(60 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(35 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 2 Double Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Lounge

Deluxe Room, 1 King Bed

7.6 out of 10
Good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Patio

7.6 out of 10
Good
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Patio

Room, 2 Double Beds, Patio | Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Patio

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Down duvets, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom

  • 91 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Tribeca New York Hotel

Hotel with a restaurant, 10-minute walk to New York University
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Sheraton Tribeca New York Hotel offers 369 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature down duvets. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Fridges, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Sheraton Tribeca New York Hotel's great location. During your stay, you're just a quick walk from New York University. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy Italian cuisine while dining at Antica Ristorante
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 10 minutes by foot from New York University and a 3-minute drive from Wall Street
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 880 square feet (82 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Sheraton Tribeca New York Hotel.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Antica Ristorante – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bistro by Sheraton – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 65 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Antica Ristorante
  • Bistro by Sheraton

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 880 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Nearby parking fee: USD 65 per day
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel New York Tribeca
Sheraton New York Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel
Sheraton Tribeca Hotel
Sheraton Tribeca
Sheraton Tribeca New York
Sheraton Tribeca New York Hotel Hotel
Sheraton Tribeca New York Hotel New York
Sheraton Tribeca New York Hotel Hotel New York

Sheraton Tribeca New York Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1069 out of 1777 reviews
Rating 8 - Good. 438 out of 1777 reviews
Rating 6 - Okay. 144 out of 1777 reviews
Rating 4 - Poor. 64 out of 1777 reviews
Rating 2 - Terrible. 62 out of 1777 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Bill

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and dilapidated.
Stayed 3 nights in Aug 2025

4/10 Poor

Bill

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware, they bill for the first night prior to your stay even though you agree to higher charge for payment on premise. Front staff not helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lexus Davis

Stayed 3 nights in Aug 2025

10/10 Excellent

Benjie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service !
Stayed 2 nights in Aug 2025

2/10 Terrible

Jaleel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room reeked of smoke, and when I raised the issue, the manager essentially accused me of being the one who smoked in it. Absolutely unacceptable and insulting. The customer service was appalling, and I would never recommend this property to anyone. This experience has left me so disappointed that I would not even consider staying at a Sheraton property in the future. I checked out after a day and found a nice hotel in midtown (best place to have a base in Manhattan while exploring NYC).
Stayed 3 nights in Aug 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service with a smile from the bell hop, front desk and cleaning staff. Great open areas and a full size room in the city.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 1 night in Aug 2025

6/10 Okay

Richard, EVANSTON

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel was fine for a quick business trip.
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good price for NYC. Great shower, which I always appreciate. Convenient to A train so it would be easy to get around the city. For tourists I will note that the stretch of Canal Street just to the east of the hotel is a little rough. Not unsafe really but definitely an urban experience. But that's kind of a cool thing about the location that is classic NYC - a few blocks in any direction and you're in a totally different world - the high end shops of Soho to the north, upscale Tribeca to the south, Chinatown (and the small "Little Vietnam" blocks) to the east.
Stayed 1 night in Jul 2025

10/10 Excellent

Caro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend, amazing stay!

The staff were so welcoming when we checked in and were amazing throughout. Got us in earlier than the time given and we were surprised to be apart of the lounge access! The room was a shock as it was much bigger than anticipated and fit 4 girls with a ton of bags! Right in the heart of SoHo with great spots in walking distance. The roof access was amazing and had the best view, photo below. Could not recommend enough for a fun girls trip! Best weekend ever :)
Stayed 2 nights in Jul 2025

8/10 Good

Joshua

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

William

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Junqing

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Jul 2025

8/10 Good

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher James, Ann Arbor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friends and I loved this hotel! Very easy access to stores, dinning and night life! MTA around the corner. Loved it, we would stay here again. We are recent college graduates and we wanted to be downtown, this is the place to be! (The cheese sandwiches at the bodega next door are the best)
Stayed 7 nights in Jul 2025

10/10 Excellent

MONIKA, CARLSBAD

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful and friendly. Shower wasn’t working properly and even tho I addressed the problem And supposedly got it fixed it still wasn’t working properly. Either very hot or very cold water was coming out.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Needed to cancel stay due to a personal emergency and called the hotel 6 days before and was told to call the booking site, called the hotel again few days later and was told no refund, and again day before the stay, and they would not give any refund or any credit towards future accomodation. Terrible service and will not stay with Marriott again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Salena

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with a friendly staff
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

The hotel was clean and staff were polite and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Rhonda Caver

Travelled with partner
Liked: Staff & service
The best part of our stay was the helpful care and service by Juan, hotel bellhop. He was always so ready to offer advice, help, etc. whenever we needed it. All of the hotels staff were courteous and helpful as well. The worst part of the stay was our initial room assignment. We were in a tiny room that looked like a converted closet (room 614). The bathroom was horrid. Although we spent one miserable night in it, we were ready to go to another hotel if we couldn’t get a better room. It was NOTHING like the picture posted on Expedia. Thank goodness we were able to get another room for the remainder of our stay (room 807) although it still seemed less than what I expected. Someone needs to check out room 618 and turn it back into a storage room.
Stayed 5 nights in Jul 2025

2/10 Terrible

U

Disliked: Cleanliness, staff & service, property conditions & facilities
This is a very very rundown old property and the service is slow and they don’t care to help you with any additional perks or even checking in early seemed impossible! Staff do not seem very happy to be there although Kevin at the concierge desk was amazing. Please ensure he is recognized.
Stayed 1 night in Jul 2025