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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby sitting area
Lobby lounge
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(22 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott New York Queens

Hotel in Long Island City with free breakfast and 24-hour front desk
Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include a shower and hairdryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites by Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott New York Queens also features multilingual staff, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Long Island City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 January 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 675 out of 1335 reviews
Rating 8 - Good. 331 out of 1335 reviews
Rating 6 - Okay. 156 out of 1335 reviews
Rating 4 - Poor. 78 out of 1335 reviews
Rating 2 - Terrible. 95 out of 1335 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Aysha

Travelled with family
Liked: Amenities
Nice
Stayed 5 nights in Oct 2025

10/10 Excellent

Chris

Stayed 3 nights in Oct 2025

6/10 Okay

Amal

Stayed 3 nights in Oct 2025

8/10 Good

Lisa

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and spacious. The breakfast staff was amazing, but the receptionist was not very friendly or accommodating at check in.
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is perfect 👌
Stayed 1 night in Oct 2025

10/10 Excellent

Marcos Silva do

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and staff
Stayed 2 nights in Oct 2025

8/10 Good

Anne-Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Business traveller
Liked: Staff & service
It was Ok, had to go all way downstairs for Ice, hotel was crazy busy, bar closed at 10:30pm and my TV in the room did not have service
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Business traveller
Stayed 1 night in Oct 2025

2/10 Terrible

valeria

Travelled with family
Disliked: Staff & service, room comfort

worst hotel

terrible noise 24/7 due to reconstructions all over the streets, even at night impossible to sleep! worst experience ever in my life! never again will come! 3 elevators but still every time waiting for it for a long time! breakfast is terrible, lines to get food you will wait for 15 min to take a food and no place to sit, take your food and eat it in room , craaaazy! black out from the window felt down right in my head, asked cleaning lady to fix it but she just walk away cause she don’t speak english CRAZY! HOOD IS TERRIBLE NOT SAFE AREA WORST LOCATION TO STAY
Stayed 3 nights in Oct 2025

10/10 Excellent

Omar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

irena

Travelled with family
Liked: Cleanliness, staff & service
House keeping was probably the best part of the stay. The room was regularly cleaned and enough towels were provided throughout the stay. The area surrounding the hotel is rough, so if you’re just coming in and out of the hotel that could be ok. There are no restaurants or any cafes around, and it’s not advisable to walk around looking for some, especially if you’re traveling with kids. The elevator was super slow, and because there was free breakfast for all, the lobby was PACKED in the morning. I think there should be some kind of a system implemented to deal with this volume. We ended up having to pay for Valet Parking despite the fact that on the hotel site it said that ‘parking’ is available. That was additional $55 USD per night which added up for the four nights. Front dest staff was generally friendly, especially the supervisor.
Stayed 4 nights in Oct 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem with the hot water, and breakfast if you come in the last hour aome of the products my not be left
Stayed 4 nights in Oct 2025

10/10 Excellent

Kerry

Stayed 1 night in Oct 2025

10/10 Excellent

Jean Garnier

Stayed 3 nights in Oct 2025

10/10 Excellent

Eva Noemi

Liked: Cleanliness, property conditions & facilities
nice
Stayed 4 nights in Oct 2025

6/10 Okay

Douglas, Clarksville

Liked: Cleanliness, amenities
Room clenliness was immaculate. Bed was very comfortable. View of downtown NYC obstructed by large industrial building with several tall smokestacks. Front desk ran out of room keys, so security guard had to open my room. How could they possibly not have enough room keys?
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

6/10 Okay

Magdalena

Travelled with partner
Disliked: Staff & service, amenities
I will never stay at this hotel again there’s no parking and paid for valet parking they told it would be $45 the night and charge it to my room and they I was charged $60 try to call the hotel to ask still no response really bad customer service
Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Debraj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to time square
Stayed 1 night in Oct 2025

10/10 Excellent

Suleyman, Niles

Stayed 2 nights in Oct 2025

6/10 Okay

Jennessa

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Sketchy area to walk, clean room but small. 4 night stay and only came to clean/ restock room once. Very cramped check in area & slow with minimal workers. Was able to leave bags to tour NYC bc they were unable to get us in earlier than 3PM. Lots of contraction around. Nice view of the city. 10 min walk to subway.
Stayed 4 nights in Oct 2025

10/10 Excellent

Suchaphat

Liked: Amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2025

8/10 Good

Adrian

Stayed 1 night in Sep 2025