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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby lounge
Suite, 1 King Bed, City View | City view
Lobby lounge
Lobby sitting area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Central Park
    ‪4 min drive‬
  • Place, Grand Central Terminal
    ‪5 min drive‬
  • Place, Times Square
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(91 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott New York Queens

Hotel in Long Island City with free breakfast and 24-hour front desk
Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include a shower and hairdryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites by Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott New York Queens also features multilingual staff, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Long Island City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1104 reviews
Rating 8 - Good. 269 out of 1104 reviews
Rating 6 - Okay. 136 out of 1104 reviews
Rating 4 - Poor. 66 out of 1104 reviews
Rating 2 - Terrible. 83 out of 1104 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer auf tieferen Etagen /front side/ können auch in der Nacht laut sein. Wir hatten später ein Zimmer auf 9 Etage, ruhig, bequem und mit tollen Ausblick. Allgemein ist der Hotel sehr zu empfehlen.
Stayed 1 night in Jul 2025

4/10 Poor

Ujwol

Stayed 3 nights in Jul 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
To noisy in the hallways
Stayed 5 nights in Jul 2025

10/10 Excellent

zuleikha

Liked: Cleanliness, staff & service, property conditions & facilities
Himalayan was the best concierge person ever. Very understanding and kind
Stayed 4 nights in Jul 2025

8/10 Good

Bhavi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 2 nights in Jul 2025

4/10 Poor

Prashant

Travelled with family
Disliked: Amenities, property conditions & facilities
The rooms were very small. The breakfast was monotonous with many items missing most of the days. Limited vegetarian options for hot breakfast. The beds, linen and towels were clean. Room cleaning service was good. The hotel neighbor hood is dirty and feels unsafe. I did not find it value for money.
Stayed 5 nights in Jul 2025

10/10 Excellent

Gianluc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are soo lovely!!

Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

sivakumar

Liked: Amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2025

10/10 Excellent

Chanoknard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Ethel C.

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 3 nights in Jul 2025

10/10 Excellent

Kerry-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
amazing!
Stayed 5 nights in Jul 2025

2/10 Terrible

Sandra, Stratford

Disliked: Property conditions & facilities
You need
Stayed 1 night in Jul 2025

10/10 Excellent

Aram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean and the staff is extremely kind. The hotel is in great condition and breakfast is really good, you just have to be there very early or everything will be gone. Be aware that you are staying in Queensbridge, but it is very close to the train station so it is easy to get into Manhattan.
Stayed 4 nights in Jul 2025

10/10 Excellent

Krysten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Stay Again Conveniently Located

The stay was amazing! Conveniently located a couple blocks away from the subway. The walk there had plenty of bodegas and other chain restaurants (Little Caesars, Wingstop, Taco Bell, and more). We spent a lot of our time shopping in the city during the day but always came back to a clean and tidy room. We arrived a little earlier than 3pm and were not able to check in just yet but the lobby was a nice hangout. The breakfast included was really good and never too crowded.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In by projects, sketchy.
Stayed 2 nights in Jul 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
The only drawback to this hotel is the parking. It's really difficult to find a spot if you don't arrive early. If you arrive late, the surroundings aren't very pleasant. Otherwise, you'll have to pay for valet parking every night you stay there.
Stayed 7 nights in Jul 2025

6/10 Okay

christopher

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Located in an alley in a run down neighborhood. Hotel ammenities are lacking. The guest laundry is a broom closet with 1 washer and 1 dryer. Rooms have no closets just a tiny cubby with a few hangers. In room frige is dinky and barely cools drinks. Takes days to cool stuff down. Free breakfast was good and staff worked well to keep it stocked with items during breakfast hours. Decent selection of items for purchase from the concierge area and priced ok. Staff worked hard to keep hotel clean. Lobby bathrooms very clean and well stocked . Bar was undersupplied with basic ingredients and alcohol selection was very limited. Staff did the best they could with limited stock on hand . Rooms are cramped and beds are so-so comfort wise. More like a 2 star hotel.
Stayed 5 nights in Jul 2025

2/10 Terrible

Raymond

Travelled with family
Liked: Cleanliness, staff & service
Drug deals down the street. 50 a night to park your car. One of the elevators not working and wouldn’t let us use the stairs.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Amenities, property conditions & facilities
Nice place
Stayed 1 night in Jul 2025