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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Suite, 2 Queen Beds, City View | In-room safe, desk, blackout curtains, iron/ironing board
Lobby sitting area
Lobby lounge
Exterior
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(23 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(110 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott New York Queens

Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include a shower and hairdryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at SpringHill Suites by Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features such as free WiFi in public areas, plus a business centre and dry cleaning service.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business centre, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from 5th Avenue and 6 minutes from Rockefeller Center
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott New York Queens also features multilingual staff, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Long Island City hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 January 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 790 out of 1530 reviews
Rating 8 - Good. 374 out of 1530 reviews
Rating 6 - Okay. 175 out of 1530 reviews
Rating 4 - Poor. 86 out of 1530 reviews
Rating 2 - Terrible. 105 out of 1530 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 1 night in Jan 2026

8/10 Good

Joel

Stayed 2 nights in Jan 2026

10/10 Excellent

Luis

Stayed 1 night in Jan 2026

10/10 Excellent

Trinidad

Stayed 3 nights in Jan 2026

10/10 Excellent

Mehmedina

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, clean, helpful.
Stayed 7 nights in Jan 2026

8/10 Good

Corinne

Stayed 2 nights in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Solid spot with good rooms and staff. Free breakfast a plus and centrally located for easy traveling
Stayed 4 nights in Jan 2026

6/10 Okay

David, Cutler Bay

Travelled with partner
Liked: Cleanliness
TV never worked
Stayed 3 nights in Jan 2026

10/10 Excellent

Merlene

Travelled with family
Liked: Amenities, property conditions & facilities
Rooms were very nice. Staff friendly!
Stayed 1 night in Jan 2026

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and staff were all very helpful and friendly.
View of NYC from our room.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Stayed 7 nights in Dec 2025

10/10 Excellent

carmen, Panamá

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Aunque incluía desayuno siempre estuvo muy lleno durante nuestra estancia de 4 días y cuando hacíamos la fila se acababan rápido los productos
Stayed 4 nights in Jan 2026

10/10 Excellent

TyShawn

Stayed 1 night in Jan 2026

4/10 Poor

Latoya

Travelled with partner
Disliked: Amenities
Horrible location and giving the vibes of a shelter facility
Stayed 1 night in Dec 2025

6/10 Okay

William

Stayed 1 night in Dec 2025

10/10 Excellent

Nataliia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2025

10/10 Excellent

Maria Aparecida

Stayed 1 night in Jan 2026

2/10 Terrible

Adina

Travelled with family
Wasn't able to enjoy my stay since my family and i wasnt able to sleep due to fire alarm blasting throughout our floor for over 4 hours
Stayed 1 night in Jan 2026

6/10 Okay

Chris

Overall our stay was good.
Stayed 5 nights in Dec 2025

8/10 Good

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, breakfast amazing, staff great until our last night the bartender was very rude and yelled at us, confronting us for something that wasn’t even said. And when we told him we will speak to a manager the next day, his answer was: “go ahead, is not like they will do anything to me”. Very arrogant, he should not be in customer service at all.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rohsien

Stayed 3 nights in Dec 2025

6/10 Okay

Narayanan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Pros- close to public transportation; room generally in good condition; most staff were courteous. Cons- Hotel's boiler broke down and no hot water was available for 2 days in the middle of a winter storm. While it is understandable that boilers do break down, their contingency plans or customer service in terms of dealing with such fiasco could be vastly improved. While some employees in the front desk were reasonable and empathetic, others weren't. Management should work on providing appropriate training to these folks in terms of how to deal with customers under such circumstances. While we did receive some compensation for the lack of hot water for 2 days, it took some back and forth. Expedia was great in helping with the situation.
Stayed 5 nights in Dec 2025

2/10 Terrible

Mahmoud

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My experience was not the best due to the hotel. There was only freezing cold water in the bathrooms for half of our stay as well as the water was super dirty it was not clear water! This itself is a huge hygiene issue and we had babies and children with us! We faced troubles with the elevator: 1. There were only 3 which weren’t enough and the queues were insane 2. One of the elevators was not functioning properly and would get stuck every now and then. The breakfast buffet did not have enough varieties and had only pork beef every single day, which obviously does not meet everyone’s preferences. Also, the place where the dining was wasn’t big enough to accommodate the number of guests in the hotel. It was literally all about queuing for everything, from food, to beverages, to elevators. On the other hand, the employees were very nice and the house keeping was great.
Stayed 5 nights in Dec 2025