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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Standard Double Room | Pillow-top beds, desk, laptop workspace, iron/ironing board
Meeting facility
Lobby
Exterior
Vending machine

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
310 Wild Ave, Staten Island, NY, 10314
  • Place, Freshkills Park
    ‪1 min walk‬
  • Place, Cape Liberty Cruise Port
    ‪23 min drive‬
  • Place, Times Square
    ‪31 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪43 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn

Suburban hotel with fitness centre and 24-hour business centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Comfort Inn offers 93 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Staten Island hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Comfort Inn, you'll be close to Staten Island Mall. Enjoy features like free WiFi in public areas, plus a gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 6 minutes by car from Staten Island Mall and 10 minutes from Staten Island Zoo
  • Local-area shuttle service available for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Comfort Inn.

This Staten Island hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 75
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 3.50 per accommodation, per night
  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Comfort Inn Hotel Staten Island
Comfort Inn Staten Island
Staten Island Comfort Inn
Comfort Inn Staten Island Hotel Staten Island
Comfort Inn Staten Island Hotel
Comfort Inn Staten Hotel
Comfort Inn Staten Island
The Staten Island Inn Hotel
The Staten Island Inn Staten Island
The Staten Island Inn Hotel Staten Island

Comfort Inn Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 267 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 203 out of 1000 reviews
Rating 4 - Poor. 114 out of 1000 reviews
Rating 2 - Terrible. 106 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Latia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mother-Daughter NYC Trip

I actually was able to stay in an upgraded partner hotel next door, due to the Inn being used to help refugees at my time of arrival. The room, the service, and the check-in process were all amazing. The breakfast was amazing as well. The staff was remarkable. The front desk staff, whether they worked the day or night shift, was very helpful. I went into the city and came back to find my AC leaking and had some issues with the toilet, due to the weather being so cold outside. No matter what time of day or night, the maintenance people came quickly and worked efficiently to solve the problem. This made our trip wonderful. Just to know that we had a comfortable environment to come back to and rest after a long day of enjoying the city, felt great. I would definitely stay here again.
Stayed 4 nights in Oct 2022

2/10 Terrible

Katelyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon getting to the hotel, the evening before I was running the NYC marathon- I came to find out the hotel is now a homeless shelter. Not only was that shocking to me- given the marathon almost all hotels were already booked. It was extremely frustrating. This hotel needs to be taken down so others can no longer book.

2/10 Terrible

Rudolph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I showed up for my reservation on Oct 15 and was not able to get into the property after finally getting through to the hotel from my car, I was told that all reservations have been cancelled because the hotel replaced there bookings with asylum seekers that were brought to New York City I was asked who reservation was made through and after saying Expedia I was told that Expedia sent out emails I’ve looked through every email and never received anything!! As a matter of fact I’ve received this email asking how I enjoy my stay and also emails from the hotel asking the same I made this booking in August because I was attending a wedding and coming from 2 1/2 hrs away so basically we were left stranded with nowhere to prepare for the wedding and nowhere to spend the night Thanks very good job of ruining the event!!
Stayed 1 night in Oct 2022

2/10 Terrible

Meghan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Greg

Stayed 3 nights in Sep 2022

10/10 Excellent

Peter

Stayed 1 night in Sep 2022

8/10 Good

Nur-E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Denys

Stayed 1 night in Sep 2022

8/10 Good

Derrick

Stayed 1 night in Sep 2022

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service
The location was perfect for us. We would have liked to have a microwave in the room since there is no breakfast.
Stayed 2 nights in Sep 2022

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2022

4/10 Poor

Clifton

Very small room. Mini fridge looked beat up. Microwave not available and no coffee maker in room. Why put coffee making items in the room without a coffee maker. Maid that was supposed to clean our room finished her shift luckily another maid cleaned our after we paid her.
Stayed 2 nights in Sep 2022

8/10 Good

evan

Stayed 1 night in Sep 2022

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable and they sheets were changed every couple of days.
Stayed 6 nights in Sep 2022

10/10 Excellent

Mark

Stayed 2 nights in Sep 2022

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

YOICHI

Stayed 1 night in Sep 2022

4/10 Poor

Vladimir

Disliked: Cleanliness
Bed
Stayed 1 night in Sep 2022

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The online add said there were microwaves and laundry. After checking in we found out that was not accurate.
Stayed 1 night in Sep 2022

10/10 Excellent

Betty, Piscataway

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2022

6/10 Okay

shatae

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing ever works at the hotel the TV was broken the heated and worked correctly there was someone else's hair in my bed which implies that they never changed my sheet the bathtub was dirty I had to go out and buy some Clorox spray and clean the tub before I was able to take a shower the floor had some liquid spilled on it that had dried up
Stayed 4 nights in Sep 2022

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff
Stayed 1 night in Sep 2022

2/10 Terrible

Syed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Sep 2022

4/10 Poor

Eric

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smaller then expected, the bed was uncomfortable and pillows were sad. On top of that the toilet didn’t flush properly and I was told service would come but no one did.
Stayed 1 night in Sep 2022

4/10 Poor

Paula

Disliked: Staff & service, amenities, property conditions & facilities
Very small room
Stayed 1 night in Sep 2022