Virgin Hotels New York City

5.0 star property

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Photo gallery for Virgin Hotels New York City

Suite, Multiple Beds (Richard's Flat King Suite) | Minibar, in-room safe, desk, laptop workspace
55-inch Smart TV with digital channels, TV, Netflix
Minibar, in-room safe, desk, laptop workspace
Penthouse, Multiple Beds (Penthouse King Suite) | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
1227 Broadway, New York, NY, 10001
  • Empire State Building
    ‪5 min walk‬
  • Madison Square Garden
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

Grand Suite (Sky Grand Chamber Suite Empire Views)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Chamber King)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Chamber King ADA)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Penthouse, Multiple Beds (Penthouse King Suite)

  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Multiple Beds (Richard's Flat King Suite)

  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Room, City View (Sky Chamber City View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, View (Sky Chamber King Empire View)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed (Grand Chamber King Suite)

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, City View (Sky Grand Chamber Suite - City View)

  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Chamber 2 Double Beds)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Virgin Hotels New York City

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a snack bar/deli and a coffee shop/cafe are on-site.
Virgin Hotels New York City offers 463 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

The sightseeing around Virgin Hotels New York City gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. You'll find features such as free WiFi in public areas, plus 2 restaurants and 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to aromatherapy, body scrubs or deep-tissue massages at the spa
  • Amenities include a front desk safe, a business centre and 8 meeting rooms
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Within a 10-minute walk of Empire State Building and Madison Square Garden
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Virgin Hotels New York City offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre, 8 meeting rooms, and coworking spaces. The luxury Virgin Hotels New York City also features concierge services, dry cleaning/laundry services, and 24-hour room service. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Everdene – On-site fine-dining restaurant.
24-hour room service is available.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 to 125 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Everdene

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 8 meeting rooms
  • Business centre
  • Coworking space

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (92 centimetre high)
  • Lift (127 centimetre wide door)
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (92 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 109 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 40 to 125 per person
  • Valet parking fee: USD 75 per day
  • Pet fee: USD 109 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1757 out of 2599 reviews
Rating 8 - Good. 424 out of 2599 reviews
Rating 6 - Okay. 204 out of 2599 reviews
Rating 4 - Poor. 121 out of 2599 reviews
Rating 2 - Terrible. 93 out of 2599 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. Have stayed three times, summer and winter. Excellent amenities, wonderful staff, generous rooms, fantastic views. Gorgeous new rooftop speakeasy. Will stay again ❤️
Stayed 2 nights in Feb 2025

6/10 Okay

Marc

Disliked: Staff & service
Didn't enjoy in hotels bars and restaurants
Stayed 3 nights in Dec 2024

6/10 Okay

Dana

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Mary

Travelled with partner
The staff was wonderful and helpful. The room was spotless and well appointed. We will definitely stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Very modern. Very clean. 5 minute walk to MSG!
Stayed 1 night in Mar 2025

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms with a great view of the city. The only downside was a breakfast service and a package (limited menu instead of a classic breakfast buffet or separate menu to the one given to external guests). Upon check out we met a really lovely gentleman offering us to store our luggage until the departure and booking us a transport to the airport which made our last day so effortless! Thank you :)
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA

Amazing hotel with beautiful views.
Stayed 1 night in Mar 2025

10/10 Excellent

Lee Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Everything was good!
Stayed 3 nights in Feb 2025

10/10 Excellent

Crystal

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities
Nos fascinó todo perfecto
Stayed 1 night in Feb 2025

8/10 Good

Beysi

Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Very impressed! Super friendly staff, super clean and just a cool vibe all around.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Feb 2025

10/10 Excellent

David

Nice choice for NOMAD.
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mialyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the views were amazing
Stayed 2 nights in Dec 2024