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The Trail Inn - Newberry, MI - 13467 M-28

2.0 star property

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Photo gallery for The Trail Inn - Newberry, MI - 13467 M-28

Reception
Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi
Exterior
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
13467 Michigan 28, Newberry, MI, 49868
  • Place, Newberry Country Club
    ‪13 min walk‬
  • Place, Helen Newberry Joy Hospital
    ‪7 min drive‬
  • Place, Oswald's Bear Ranch
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Laptop workspace, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Trail Inn - Newberry, MI - 13467 M-28

Motel in Newberry with free parking
This motel features free self-parking and free Wi-Fi in public areas. Change of towels is available on request
The Trail Inn - Newberry, MI - 13467 M-28 offers 16 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. 50-inch Smart televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

During your stay at The Trail Inn - Newberry, MI - 13467 M-28, you'll be within walking distance of Newberry Country Club. You'll find features such as free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Services include a virtual front desk
  • 12 minutes on foot from Newberry Country Club and a 4-minute drive from Macki Lake
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Free self parking is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Conveniences

  • Virtual front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Trail Inn Formerly Knollwood Inn
The Trail Inn Formally Knollwood Inn
The Trail Inn - Newberry, MI - 13467 M-28 Motel
The Trail Inn - Newberry, MI - 13467 M-28 Newberry
The Trail Inn - Newberry, MI - 13467 M-28 Motel Newberry

The Trail Inn - Newberry, MI - 13467 M-28 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 157 out of 250 reviews
Rating 8 - Good. 65 out of 250 reviews
Rating 6 - Okay. 16 out of 250 reviews
Rating 4 - Poor. 6 out of 250 reviews
Rating 2 - Terrible. 6 out of 250 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy. Room was great. Very clean. Shower was very good. Only issue...need more ice in ice bucket
Stayed 2 nights in Jul 2025

6/10 Okay

Lindsay

Travelled with family
It was way too expensive for what it was when we stayed there ($127 in July) but we had no other choice. The beds were comfortable enough. The tv didn't work properly so we went to bed early.
Stayed 1 night in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, property conditions & facilities
Well maintained and clean, looked like upgrades had been made. Well priced. No charge for pets and a nice bowl of doggie treats in the lobby. Self check in with automated key dispenser in lobby (quite unique)
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated a clean and all comforts of home here.. Very quite and peaceful.. Would stay here again and would highly refer to others.👍
Stayed 1 night in Jul 2025

2/10 Terrible

roy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower did not work. The AC did not work. The window did not work (open). The room was part OK, part really shabby, with hopelessly outdated and inconvenient features. I called to complain and was told the manager would call back. She did, but could not make any adjustment until she called and talked to the "owner". She never called back. Don't stay there. You have been warned.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the self check in
Stayed 2 nights in Jul 2025

6/10 Okay

Harry and Sandy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and good, beds are a little uncomfortable to sleep on unfortunately. But overall it was a good stay!
Stayed 3 nights in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Clean motel rooms. Very basic amenities. No staff on site. All communication done via text message/phone if necessary.
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a one night stay
Stayed 1 night in Jul 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming feel

This is a freshly renovated motel. Loved the cleanliness and color. More lighting and having a drain guard in the sink need to be added. Towels were small, so a few extra would be nice. The beds were comfortable and plenty of charging stations were available. I was a little worried about the check-in process, but it was easy. Outstanding communication from the owner was appreciated.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan, Houston

Liked: Cleanliness, property conditions & facilities
It is a completely contactless hotel. So didn’t see any staff. But it was very innovative check in etc and the property was lovely and the rooms great.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Liked: Cleanliness, amenities
So clean!! with ice in the freezer to help yourself so organized totally recommend this place
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access to room. We parked right in front of room. Great price!
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities
everything was great
Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness
Very well priced and a great place to crash after busy UP days!!
Stayed 2 nights in Jul 2025

6/10 Okay

Rex

Travelled with partner
Disliked: Amenities
We were there for 3 nights and they only gave us clean towels 2 nights.i asked about clean towels and the lady was kinda rude about it.there was no breakfast.no ice machine we had to go som÷where else and buy ice if we needed any amount.you didnt have contact with a person which was different
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The Future of Travel, I Guess

Human contact is strongly discouraged here. That might be a plus for you, but it isn't for us. This place is basically being run like an STR, with an automated key system in a weird Twilight Zone room, a voice on the phone from a different state for questions, and a "property manager nearby," we were told. When we asked questions about the specific property over the phone, the call desk person consulted info they were reading to try to answer (they could not answer either question). One of the most disappointing things about this ostensibly techy place was the horrible, almost non-existent WiFi signal. We could barely get email to load and gave up on trying to use it. I think the place would have a rustic charm if it were managed by a friendly, on-site person with an eye toward isolation ("getting away from it all"). It is an old-school motel with new paint and an updated shower. We enjoyed parking right in front of our room door and the rate was good. It was just an unusual, unexpected, and unappreciated experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Cecelia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in/out. Clean. No smoking.
Stayed 4 nights in Jul 2025

10/10 Excellent

DeAnn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Keri

Stayed 1 night in Jun 2025