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The Crossroads Hotel, Newburgh

3.0 star property

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Photo gallery for The Crossroads Hotel, Newburgh

Reception
Exterior
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Front of property

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Room service

Explore the area

View in a map
5 Lakeside Rd, Newburgh, NY, 12550
  • Place, Ice Time Sports Complex
    ‪3 min walk‬
  • Place, United States Military Academy
    ‪12 min drive‬
  • Place, Woodbury Common Premium Outlets
    ‪15 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite

Premium bedding, down duvets, in-room safe, desk

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Accessible Bathtub

Premium bedding, down duvets, in-room safe, desk

Executive Room, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Roll-in Shower

Premium bedding, down duvets, in-room safe, desk

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

The Crossroads Hotel, Newburgh

Hotel with free parking, 3-minute walk to Ice Time Sports Complex
A fitness centre, a microwave in a common area and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, gift shops/newsstands and ATM/banking services are on-site. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Crossroads Hotel, Newburgh. During your stay, you're just a quick walk from Ice Time Sports Complex. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include meeting rooms, a gift shop and a lift
  • On-site recreation includes a gym
  • Just a 3-minute walk from Ice Time Sports Complex and 8 minutes by car from Motorcyclepedia Museum
The Crossroads Hotel, Newburgh offers its guests a fitness centre, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. The business-friendly The Crossroads Hotel, Newburgh also features room service (during limited hours), an ATM, and a lift. Self parking is free.

This 3-star Newburgh hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 250 out of 712 reviews
Rating 8 - Good. 161 out of 712 reviews
Rating 6 - Okay. 115 out of 712 reviews
Rating 4 - Poor. 84 out of 712 reviews
Rating 2 - Terrible. 102 out of 712 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Herbert

Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This time got very clean and spacious room. All was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay.
Stayed 1 night in Oct 2025

8/10 Good

Michael, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything that we needed for a one-night stay as we were passing through. Bed was comfortable, bathroom was clean and everything worked well. We had to walk past the smoking rooms (obvious cigarette smell) to get to our non-smoking room but it was smoke and odor-free, so no complaints there.
Stayed 1 night in Oct 2025

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have damaged doors, xracked floor tile, ripped shower curtain.
Stayed 2 nights in Oct 2025

6/10 Okay

David

Disliked: Staff & service
Stayed 1 night in Oct 2025

2/10 Terrible

Michael, Woodbury

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Obrien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

4/10 Poor

Julita

Disliked: Cleanliness, property conditions & facilities
The elevator on our side of the building wasn't working. The ice machine was broken. You had to go to the front desk for ice bags. The carpet in the room was stained and in desperate need of replacement. The whole hotel needs a makeover. I would not recommend this hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Julianne

Stayed 2 nights in Oct 2025

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Robyn

Travelled with family
Disliked: Amenities, property conditions & facilities
The elevator was not working and we were on the third floor. We arrived to the hotel twice with police and ambulances there. Guests in the hotel were smoking marijuana outside so the smell was atrocious. The stairwell was in shambles and dimly lit. Our bathroom door was disgusting with dirt all over it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good maybe the smell of the carpets
Stayed 1 night in Oct 2025

4/10 Poor

Brandy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just go somewhere else. The exterior and lobby were fine. But the room was dirty. Paint was peeling off doors. There were ‘stink bugs’ on the ceiling and near the window. The curtains were disgusting! The actual bedding was clean which is the only reason we stayed after check in. We were only there one night and left the next morning. I would not stay there again. Even if it were free.
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

4/10 Poor

Kristen

There were holes in the walls in the hallway. The shell of smoke is horrible!! The room is dirty and I can hear all the conversations in the next room. Everything is so warn, warped and dated. I can’t wait leave in the morning!!
Stayed 1 night in Oct 2025

2/10 Terrible

Matian

Liked: Staff & service
Disliked: Cleanliness
The room had cockaroaches. We were very unpleased with the experience.
Stayed 1 night in Oct 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2025

8/10 Good

Gus

Liked: Cleanliness, staff & service, room comfort
The room was fine - clean, everything working well…. there was a bit of visible wear on the furniture and walls but nothing for the price that would put anyone off…. the registration clerk was friendly and did the job quickly and explained questions very well…. parking was fine, could have used some extra lighting on some parts but overall looked safe...
Stayed 1 night in Oct 2025

8/10 Good

Bernie

Stayed 1 night in Oct 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The room was nice and accommading for a wheelchair. Clean room and great shower. Only problems were ice maker broken but they did give us a bag of ice from the freezer and could not connect to wi fi.
Stayed 3 nights in Oct 2025

8/10 Good

Carla

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Very safe
Stayed 5 nights in Sep 2025

8/10 Good

Carla

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Very safe
Stayed 4 nights in Sep 2025

10/10 Excellent

MARSHALL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

michael a

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025