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The Crossroads Hotel, Newburgh

3.0 star property

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Photo gallery for The Crossroads Hotel, Newburgh

Reception
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Front of property
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Room service

Explore the area

View in a map
5 Lakeside Rd, Newburgh, NY, 12550
  • Place, Ice Time Sports Complex
    ‪3 min walk‬
  • Place, United States Military Academy
    ‪12 min drive‬
  • Place, Woodbury Common Premium Outlets
    ‪15 min drive‬
  • Airport, Newburgh, NY (SWF-Stewart Intl.)
    ‪4 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Executive Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Executive Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Studio Suite

Premium bedding, down duvets, in-room safe, desk

Executive Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Accessible

Premium bedding, down duvets, in-room safe, desk

Executive Room, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Accessible

Premium bedding, down duvets, in-room safe, desk

Executive Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

The Crossroads Hotel, Newburgh

A fitness centre, a microwave in a common area and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fireplace at reception, gift shops/newsstands and ATM/banking services are on-site. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature down duvets and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Crossroads Hotel, Newburgh. During your stay, you're just a quick walk from Ice Time Sports Complex. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking
  • Amenities include meeting rooms, a gift shop and a lift
  • On-site recreation includes a gym
  • Just a 3-minute walk from Ice Time Sports Complex and 8 minutes by car from Motorcyclepedia Museum
The Crossroads Hotel, Newburgh offers its guests a fitness centre, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. The business-friendly The Crossroads Hotel, Newburgh also features room service (during limited hours), an ATM, and a lift. Self parking is free.

This 3-star Newburgh hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 251 out of 726 reviews
Rating 8 - Good. 163 out of 726 reviews
Rating 6 - Okay. 117 out of 726 reviews
Rating 4 - Poor. 86 out of 726 reviews
Rating 2 - Terrible. 109 out of 726 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Sharon

Stayed 1 night in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Room was clean, bed & pillows were comfortable. Carpets in hallway were dirty. Housekeepers did not leave wash cloths when making room. Overall ok if all you need is a place to sleep
Stayed 2 nights in Nov 2025

6/10 Okay

Kayla

The room was ok. It was definitely outdated and they attempted to make some renovations but it fell short. Wallpaper was peeling and some areas in the bathroom could use some attention. The restaurant inside the hotel was not open and could use some TLC. None of the ice makers were functional when we stayed.
Stayed 1 night in Oct 2025

8/10 Good

Gino

Liked: Cleanliness
Disliked: Staff & service, amenities
2nd time at this hotel! Room was great but the upkeep of property is terrible! Major damage onbwalks on floor itself!
Stayed 2 nights in Nov 2025

2/10 Terrible

Daniel, Buchanan

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
If I could select zero stars I would. The whole building smelled like mold and marijuana. Elevator was out of service. The ceiling in the room was falling apart and carpet had some questionable stains. Couldn’t stay the whole night, left that same night.
Stayed 1 night in Nov 2025

10/10 Excellent

Florentino

Stayed 5 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Great staff and great stay
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
GREAT stay and staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jillian

Stayed 1 night in Nov 2025

8/10 Good

Boris

Stayed 1 night in Nov 2025

10/10 Excellent

Shalanda

Stayed 1 night in Nov 2025

2/10 Terrible

Daniel

Liked: Cleanliness, staff & service
can hear everything
Stayed 1 night in Nov 2025

4/10 Poor

Dominic

Stayed 6 nights in Oct 2025

2/10 Terrible

Neequel

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel look horrible had a leak. There were roaches in the hotel room as well as stingbugs and lady bugs. I won’t ever stay there again and if could give zero stars I would. Do yourself a favor and sleep somewhere else for a peace of mind and comfort.
Stayed 1 night in Nov 2025

6/10 Okay

Bright

Stayed 1 night in Nov 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 1 night in Nov 2025

6/10 Okay

marcus

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rooms were comfy fromt desjnwas nice juss a lot of fumigations need to take place was too much bugs
Stayed 1 night in Nov 2025

2/10 Terrible

Dustin

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were very good. Upon entering the third floor there was a massive leak on the ceiling and mold. When entering the room there was a leak in the corner of the room. The amount of noise was terrible with kids running up and down the hall screaming at 2am obnoxious and the amount of people having arguments and yelling at each on the hall in the early morning around 1am-3am was not ideal for people trying to sleep. Overall I would not recommend this place to anyone. No respect for other guest sleeping and staying there.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to West Point, clean nice staff. Beds comfy, bathroom clean. Great for the money. Allowed us early checkin to get to an event on time.
Stayed 1 night in Nov 2025

6/10 Okay

Eva

Stayed 1 night in Nov 2025

10/10 Excellent

Raul

Stayed 1 night in Oct 2025

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, room comfort
We were near the area where the staff worked and the laundry room. A bit noisy.
Stayed 1 night in Oct 2025

4/10 Poor

Ronald

Felt like someone had smoked in the room right before we got there. Also mold on
Stayed 1 night in Nov 2025

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