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Best Western Plus Apollo Hotel Newcastle

4.5 star property

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Photo gallery for Best Western Plus Apollo Hotel Newcastle

Lobby
Lobby
Lobby
Lobby
Outdoor pool, pool umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
290 Pacific Hwy, Charlestown, NSW, 2290
  • Place, Westfield Kotara
    ‪2 min drive‬
  • Place, Blackbutt Reserve
    ‪3 min drive‬
  • Place, John Hunter Hospital
    ‪7 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪30 min drive‬

Room options

Deluxe Queen Room

  • Sleeps 3

Superior Room

  • Sleeps 3

Executive King Room

  • Sleeps 2

King Spa Suite

  • Sleeps 2

Honeymoon Suite

  • Sleeps 3

Family Room

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(31 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(112 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen) | Premium bedding, minibar, in-room safe, desk

Standard Apartment, Multiple Beds, Non Smoking, Kitchen (Full Kitchen)

8.0 out of 10
Very good
(1 review)
  • 72 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard King Room with Balcony-Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Jetted Tub, Balcony, Panoramic View, Wi-Fi, In House Movies

  • Sleeps 2

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About this property

Best Western Plus Apollo Hotel Newcastle

Luxury hotel with fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Best Western Plus Apollo Hotel Newcastle offers 95 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they can't get enough of Best Western Plus Apollo Hotel Newcastle's great location. During your stay, you'll be within walking distance of Westfield Kotara. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine and garden views while dining at Babbingtons Bar and Grill
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Westfield Kotara and a few minutes from Blackbutt Reserve
Best Western Plus Apollo Hotel Newcastle offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Best Western Plus Apollo Hotel Newcastle. For a fee, parking is available.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
Babbingtons Bar and Grill – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (AUD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 8 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Babbingtons Bar and Grill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,076 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 35 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 8 to 25 per person
  • Self-parking fee: AUD 10.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Apollo International Hotel
Best Western Plus Apollo International Charlestown
Best Western Plus Apollo International Hotel
Best Western Plus Apollo International Hotel Charlestown
Best Plus Apollo Newcastle
Best Western Plus Apollo International Hotel
Best Western Plus Apollo Hotel Newcastle Hotel
Best Western Plus Apollo Hotel Newcastle Charlestown
Best Western Plus Apollo Hotel Newcastle Hotel Charlestown

Reviews

Best Western Plus Apollo Hotel Newcastle Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 647 out of 1020 reviews
Rating 8 - Good. 278 out of 1020 reviews
Rating 6 - Okay. 60 out of 1020 reviews
Rating 4 - Poor. 16 out of 1020 reviews
Rating 2 - Terrible. 19 out of 1020 reviews

Reviews

10/10 Excellent

brett

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was lovely the bed was one of the best i have had in a hotel and the staff were excellent would 100% recommend to anyone
Stayed 2 nights in Jul 2025

8/10 Good

PETER

Liked: Cleanliness, staff & service, room comfort

Good but could be better

Good but could be much better! It’s a great hotel with lots going for it! But there are a few things that let them down on the latest stay. The property overall is very well maintained and the food offerings is an enviable highlight of the hotel. But simple things like during my 7 day stay everything shuts down on sundays including housekeeping, so Monday morning guests are greeted with food trays in the hallways which could also do with the carpet cleaned and stains throughout removed! The room service didn’t happen Sunday and was not consistent on any days! The shower in room 307 could definitely do with the shower screen and grout getting extra attention imho! All that said, it’s a great value option with the best minibar stock & selection I’ve seen! I’ll be back!
Stayed 7 nights in Jul 2025

6/10 Okay

Eugene

Liked: Amenities
It has several electric car chargers complimentary charging. Big room The bed was very uncomfortable with a depression centrally. Need to check and update beds. Bathroom needs a redo with need to step into tub for shower. Antiquated
Stayed 2 nights in Jul 2025

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay overnight. Very comfortable bed. Room spotless. (Small issue with the Air Con - reported on departure & sorted hopefully). Staff very friendly while being professional. Great restaurant - Babbingtons - onsite. Excellent food. 👍👍👍 Highly recommend a stay. Have booked for another stay already. (3rd stay).
Stayed 1 night in Jul 2025

10/10 Excellent

Shah

Stayed 1 night in Jul 2025

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Feels like a quiet bush retreat in a busy city

Incredibly convenient location for us. Rooms are great and restaurant was fantastic to invite our friends to come and dine with us. Pool is lovely and the rooms all face the beautiful bush away from highway so it’s quiet and peaceful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Earl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in every way.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, very helpful and friendly staff. Free onsite parking. Room was clean and spacious and had a good sized bathroom. Our request for extra pillows was happily fulfilled. Close to shopping centre. Will definitely stay here again.
Stayed 1 night in Jul 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noising air conditioner
Stayed 2 nights in Jul 2025

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and welcoming, solid walls so room was very quiet, good meals. Very comfortable bed. Would stay again if needed.
Stayed 3 nights in Jul 2025

6/10 Okay

Peter, wellington

Stayed 1 night in Jul 2025

10/10 Excellent

Mrs simone

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel our bed was o lot to be desired

Two beds join together One was sunken in the middle Not very comfortable sleeping Everything else was perfect
Stayed 1 night in Jun 2025

10/10 Excellent

Stuart

Stayed 2 nights in May 2025

10/10 Excellent

Leslie-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Aniruddh

Liked: Cleanliness, staff & service, property conditions & facilities
Great views and good restaurant
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent
Stayed 2 nights in Jun 2025

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, amenities
Great location, reasonable price and very comfortable accomodation
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 2 nights in Jun 2025

8/10 Good

Carleene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yet another stay at the Apollo

We keep returning to this hotel and have stayed many times. Very central to hospitals and shopping centres We love the Restaurant. Nice view over the bush Nice gardens and pool. Friendly staff Bit of road noise this visit only reason to mark it 4⭐️
Stayed 1 night in Jun 2025

10/10 Excellent

MARK

Stayed 2 nights in Jun 2025

10/10 Excellent

Russell

Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Stayed 2 nights in Jun 2025

10/10 Excellent

Gallagher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, amenities were good although the shower didn't drain well so I was standing in a flooded floor while showering. Other than that everything was great.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennet

Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025