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The Gateway Inn

4.5 star property

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Photo gallery for The Gateway Inn

Front of property – evening/night
Interior entrance
Property entrance
Coffee shop
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
32 Industrial Drive, Mayfield, NSW, 2304
  • Place, University of Newcastle
    ‪5 min drive‬
  • Place, Newcastle International Hockey Centre
    ‪5 min drive‬
  • Place, Newcastle International Sports Centre
    ‪5 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪17 min drive‬

Room options

View all photos for Deluxe King with Spa

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King with Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, blackout curtains

One Bedroom Apartment

9.0 out of 10
Wonderful
(9 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two-bedroom Apartment

42-inch LCD TV with cable channels, TV

Two-bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Deluxe King Accessible

Deluxe King Accessible | Premium bedding, in-room safe, desk, blackout curtains

Deluxe King Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout curtains

Deluxe King

8.6 out of 10
Excellent
(31 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Spa Suite

Superior Spa Suite | Premium bedding, in-room safe, desk, blackout curtains

Superior Spa Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior King Balcony

Superior King Balcony | Premium bedding, in-room safe, desk, blackout curtains

Superior King Balcony

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

Superior King | Premium bedding, in-room safe, desk, blackout curtains

Superior King

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Deluxe King Accessible

  • Sleeps 2

Deluxe King With Spa Bath

  • Sleeps 2

View all photos for One-Bedroom Apartment

Bathroom | Shower, free toiletries, hair dryer, towels

One-Bedroom Apartment

  • Sleeps 3

Superior Suite

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 5

Superior King Room With Balcony

  • Sleeps 2

Superior King Room

  • Sleeps 2

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About this property

The Gateway Inn

Luxury hotel with 4 restaurants and bars/lounges
This smoke-free hotel features 4 restaurants, 2 bars/lounges and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and dry cleaning are on-site.
The Gateway Inn offers 93 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Gateway Inn's great location. During your stay, you'll be close to Newcastle Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include laundry facilities, a car charging station and a lift
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute drive from Allowah Street Reserve and a few minutes from University of Newcastle
There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A health club, a vending machine, and laundry facilities are also featured at the luxury The Gateway Inn. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Newcastle hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.
The Gateway Inn has 4 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends; AUD 8 to 40 for adults and AUD 8 to 15 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Health club
  • Playground

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 8 to 40 for adults and AUD 8 to 15 for children
  • Crib (infant bed) fee: AUD 10 per day
  • Credit card charges are subject to a surcharge of 2.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Gateway Inn Newcastle
Gateway Newcastle
Newcastle Gateway
Gateway Inn Mayfield
The Gateway Inn Hotel
The Gateway Inn Mayfield
The Gateway Inn Hotel Mayfield

The Gateway Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1001 reviews
Rating 8 - Good. 299 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

naomi

Travelled with partner
Liked: Amenities
Clean room parking only issue I had was no spa bath instructions wasn’t sure how to turn it off and the Tex bbq place wasn’t open other than that great place highly recommend
Stayed 1 night in Oct 2025

8/10 Good

Simon, Morayfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick one night stay for business, clean and tidy and good options for dining next door, will stay again.
Stayed 1 night in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and helpful, property is amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Harald

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy. Convenient. Clean and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to attend the football
Stayed 1 night in Aug 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Had my 24 hour break out of the truck. Comfortable bed, good shower, restaurant next door in club. Did my washing in the laundry for guests! Everything I need for my break, thank you!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely incredible club restaurants 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Konstantin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a smooth experience, we liked it.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick drive to everything. Staff are friendly. Rooms are spacious.
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endless top up of coffee and hot chocolates. Big room, comfy bed , big bathroom
Stayed 3 nights in Aug 2025

8/10 Good

Naomi

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Carmel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the new added touch of robes and slippers. Cleanliness has improved also. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient for those parts of Newcastle I need to visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Graham

Stayed 1 night in Jun 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Anita

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the staff were lovely, I booked the Deluxe King with Spa but sadly the spa had some sort of black mould coming out of the jets of it, so we ended up not even getting a good bath out of it. The Air conditioner barely worked and the room was overheating most of the time we were there (we asked the receptionist multiple times about it but it didn’t seem to make a difference), the TV wouldn’t let us StreamCast at all apparently they had someone come in to fix it a couple days prior but it still wasn’t working so we ended up just not using it all. In the end I probably won’t be booking this hotel again I’ll be going somewhere else.
Stayed 2 nights in Jun 2025

8/10 Good

Elizabeth

Good location Over priced
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Always a pleasure to stay here, has everything you need in facilities and services.
Stayed 1 night in May 2025

8/10 Good

IAN

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cannot open any windows
Stayed 3 nights in Apr 2025

8/10 Good

Samantha

Stayed 1 night in Feb 2025