Holiday Inn Express Newcastle City Centre by IHG

3.0 star property

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Experience the sleek, modern design of this Holiday Inn Express hotel, featuring large windows and a welcoming urban setting.
Two single beds with white linens, each with a headboard and light.
Welcome to our reception area, where friendly staff are available to assist with check-in and answer any questions.
Conference room with an oval-shaped table and eight chairs, perfect for meetings and events.
Enjoy a wide selection of food options at our buffet, featuring a self-service beverage station and a variety of prepared dishes.

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • Utilita Arena Newcastle
    ‪7 min walk‬
  • St. James' Park
    ‪10 min walk‬
  • Quayside
    ‪2 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 2
  • 2 Single Beds

Room, 2 Single Beds, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(25 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Newcastle City Centre by IHG

Hotel with free breakfast, a short walk to St. James' Park
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk and express check-out.
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower and complimentary toiletries. This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

The free breakfast at Holiday Inn Express Newcastle City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from St. James' Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • Guests have great things to say about the clean guestrooms and the central location
  • 10 minutes by foot from St. James' Park and a 3-minute drive from Quayside
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Holiday Inn Express Newcastle City Centre by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1009 reviews
Rating 8 - Good. 331 out of 1009 reviews
Rating 6 - Okay. 50 out of 1009 reviews
Rating 4 - Poor. 19 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely trip

Lovely staff, very informative on local places . Lovely and clean room with a nice bathroom
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally minutes from the train station. The staff were very helpful and friendly and the breakfast was good
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

Broken coffee machine

Nice hotel but no croissants and coffee machine broken
Stayed 1 night in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family break

We took our grandson in family room ,he loved it! Shower was lovely ,room was spotless, breakfast had lots choice. We were visiting Life Centre which was round the corner. We were able to leave our luggage at hotel while visiting Life Centre. Price for family room with breakfast was excellent ,even tho school holidays . Will definatly return .
Stayed 1 night in Apr 2025

10/10 Excellent

Kieron

Stayed 1 night in Apr 2025

10/10 Excellent

E

Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Football stop over

Stayed here just for one night,what a great central hotel ,just a 10 minute walk into town,car parking right next door,room was very clean & spacious,will definitely stay again when visiting Newcastle.
Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Staff

After choosing this hotel due to the location to the hospital due to a family illness whist on holiday the staff could not do enough to make sure our stay was as stress free as possible. The staff are polite accommodating and very friendly and couldn’t do enough for us they are a credit to the company.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was brilliant, super helpful and very friendly
Stayed 2 nights in Feb 2025

8/10 Good

Malcolm

Stayed 2 nights in Mar 2025

6/10 Okay

Gabriel

Stayed 3 nights in Mar 2025

10/10 Excellent

Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs parking - expensive nearby (£16 ). Handy for football / pubs etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Great value
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly as helpful. Room good. Location useful so close to station
Stayed 1 night in Mar 2025

10/10 Excellent

nicola

Stayed 1 night in Mar 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gabriel

Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025