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The Coach House

3.0 star property

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Photo gallery for The Coach House

Restaurant
Front of property
Shower, hair dryer, towels
Exterior
Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Laundry
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Otterburn Hall Estate Otterburn, Newcastle-upon-Tyne, England, NE19 1HE
  • Place, Northumberland National Park
    ‪5 min drive‬
  • Place, Cragside
    ‪29 min drive‬
  • Place, Kielder Water and Forest Park
    ‪31 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪40 min drive‬

Room options

View all photos for Basic Double Room

Iron/ironing board, free WiFi, bed sheets

Basic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Garden View

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Garden View

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Iron/ironing board, free WiFi, bed sheets

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Lake View

Iron/ironing board, free WiFi, bed sheets

Double Room, Lake View

  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Double Room

Iron/ironing board, free WiFi, bed sheets

Luxury Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Double Room

Iron/ironing board, free WiFi, bed sheets

Exclusive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

The Coach House

Hotel in Newcastle-upon-Tyne with free parking
Laundry facilities, a garden and a TV in a common area are available at this smoke-free hotel. Self parking is free. Housekeeping is available on request.
The Coach House offers 14 accommodations with a hairdryer. 32-inch LED televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at The Coach House, you'll be close to Northumberland National Park. Features include free self-parking, plus breakfast (surcharge) and laundry facilities. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Cooked-to-order breakfast served daily for a fee
  • Services include luggage storage and a virtual front desk
  • 28.2 miles (45.4 km) from Alnwick Castle and 31.9 miles (51.3 km) from St. James' Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Coach House offers its guests a garden, laundry facilities, and a television in common area. The front desk is open around the clock. Self parking is free.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:00 AM for a fee: GBP 13 per person

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets: GBP 0 per accommodation, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 13 per person
  • Pet fee: GBP 0 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 12:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Coach House Hotel
The Coach House Newcastle-upon-Tyne
The Coach House Hotel Newcastle-upon-Tyne

The Coach House Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 10 reviews
Rating 8 - Good. 3 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Chris

Liked: Staff & service, room comfort
Easy parking. Friendly host
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Oct 2025

8/10 Good

sonia

Liked: Amenities
lovely clean room
Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Disliked: Amenities, property conditions & facilities
Cheap, but lots of small issues: Lock on room kept randomly beeping until I changed rooms Windows wouldn’t fully shut Tv remote not working Bedside lamps not working Main bedroom light flickering and buzzing Not that clean, particularly the bathroom View of a boarded up ruin of a hotel opposite But… nice and quiet at night A comfy bed Great parking
Stayed 2 nights in Aug 2025

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities

The Coach House Otterburn

Room was comfortable & clean, but quite small. Lovely grounds & woodland to walk in or have picnics. Very good base to tour the National park
Stayed 2 nights in Aug 2025

6/10 Okay

Adrian

Liked: Cleanliness, staff & service
Nothing like described But we paid £60 a night room was pretty good comfy bed and en-suite sky to some where to get your head down after daily travels bargain .
Stayed 3 nights in Aug 2025

4/10 Poor

Vicki

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It advertised meals but only did breakfast and the hot water took 10 to 15 minutes to reach the shower which was not explained at the beginning of our stay. Bedside lamps not working. Two single beds pushed together to make a deluxe double bed with a hard ridge down the middle. Would not recommend this to anyone.
Stayed 2 nights in Aug 2025

6/10 Okay

Shirley

Disliked: Cleanliness, property conditions & facilities

Poor

This could be a fantastic hotel but unfortunately the facilities are very lacking. This hotel doesn’t serve lunch or evening meals as they don’t have a chef yet. As this place is a bit out of the way it wasn’t what we were expecting. We had paid for 2 nights but left after 1. We booked a deluxe room with garden view. Deluxe it definitely was not. The shower cubicle had the previous guest hair on the walls. Not for us and we wouldn’t return. Could be a fabulous place. Hats off to the guy running the place who seems to be the receptionist, cleaner, barman & breakfast cook rolled into 1.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Manuela

Travelled with partner
Liked: Cleanliness
The bed was soft, one size. Personel was only one men, very kind. There is only breakfast, no dinner..For one or two nights is oke. You can walk in the park or in Notterburn self.
Stayed 2 nights in Jun 2025