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The Gibside Hotel

3.5 star property

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Photo gallery for The Gibside Hotel

Classic Double Room | In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch and dinner served
Front of property
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Front Street, Whickham, Newcastle-upon-Tyne, England, NE16 4JG
  • Place, Bowes Museum
    ‪9 min walk‬
  • Place, Derwent Walk Country Park
    ‪14 min walk‬
  • Place, Metrocentre
    ‪7 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, free WiFi, bed sheets

Standard Double Room

8.6 out of 10
Excellent
(31 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

In-room safe, desk, free WiFi, bed sheets

Classic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | In-room safe, desk, free WiFi, bed sheets

Classic Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, free WiFi, bed sheets

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room, 1 King Bed

Design Double Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Design Double Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Gibside Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a meeting room and concierge services.
The Gibside Hotel offers 44 accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers, spring water baths, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Gibside Hotel. During your stay, you'll be within walking distance of Metrocentre. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 9 minutes by car from St. James' Park and 11 minutes from Quayside
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Gibside Hotel also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3.5-star Newcastle-upon-Tyne hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:00 AM.
Pacos Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily English breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Pacos Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Spring water bathtub
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 9.95 to 12.95 per person
  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Gibside Hotel
Gibside Hotel Newcastle-upon-Tyne
Gibside Newcastle-upon-Tyne
Best Western Plus Gibside Hotel Newcastle-upon-Tyne
Best Western Plus Gibside Hotel
Best Western Plus Gibside Newcastle-upon-Tyne
Best Western Plus Gibside
The Gibside Hotel Hotel
Best Western Plus Gibside Hotel
The Gibside Hotel Newcastle-upon-Tyne
The Gibside Hotel Hotel Newcastle-upon-Tyne

The Gibside Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 363 out of 721 reviews
Rating 8 - Good. 251 out of 721 reviews
Rating 6 - Okay. 78 out of 721 reviews
Rating 4 - Poor. 18 out of 721 reviews
Rating 2 - Terrible. 11 out of 721 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Kenneth

Stayed 2 nights in Jan 2026

8/10 Good

David

Stayed 1 night in Dec 2025

4/10 Poor

Gabriel

Liked: Staff & service, property conditions & facilities
thermostat was broken in room and was too hot, matrasses could be more comfortable like the ones in travel lodge
Stayed 1 night in Dec 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes Food very good indeed
Stayed 1 night in Dec 2025

4/10 Poor

Alan

Travelled with family
Disliked: Staff & service, amenities
Quite expensive for what it is especially as breakfast is not included. Also no lifts so if you're disabled or have heavy luggage, this is not the notel for you
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Dec 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

lyndsay

Travelled with partner
Liked: Cleanliness, amenities
Clean facilities, nice bed, on suite bathroom
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Andy

Stayed 1 night in Nov 2025

8/10 Good

Louise

Stayed 1 night in Nov 2025

8/10 Good

Kenneth

Stayed 1 night in Nov 2025

4/10 Poor

Alfie

Stayed 4 nights in Nov 2025

6/10 Okay

Katie

Stayed 1 night in Nov 2025

10/10 Excellent

Clare

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was really warm, comfy bed , good choice of food and a large quiet room.
Stayed 1 night in Nov 2025

10/10 Excellent

Kirsty

Stayed 1 night in Nov 2025

6/10 Okay

Jean-Baptiste

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Although this is a convenient hotel for Gateshead and especially the Metro Centre, it is very dated. There is no customer lift and quite steep stairs to climb with a suitcase if you are on the second floor which we were. The staff are nice and helped me get my suitcase down when we were checking out through the service lift. However, this is quite a dated hotel with basic amenities and not a place you would go stay at for a treat.
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, great breakfast and conveniently located with parking out back, including EV charging spots. We forgot a bag in the room but the staff were happy to help when we arranged collection from reception.
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, friendly, spacious rooms, excellent breakfast
Stayed 1 night in Nov 2025

6/10 Okay

Mr

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are a little dated , but overall very enjoyable stay and fabulous breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Graham

Stayed 1 night in Nov 2025

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities, room comfort
Bathroom wasn't the cleanest and the bath panel wasn't fitted properly leaving a gap.
Stayed 1 night in Oct 2025

8/10 Good

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2025