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The Reston Hotel Part of AG Collection

3.0 star property

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Photo gallery for The Reston Hotel Part of AG Collection

Reception
Standard Twin Room | Iron/ironing board, free WiFi
Front of property
Front of property
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Emerson Rd, Washington, England, NE37 1LE
  • Place, Birtley Golf Club
    ‪13 min walk‬
  • Place, Pelaw Grange Greyhound Stadium
    ‪2 min drive‬
  • Place, AMF Bowling Washington
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Iron/ironing board, free WiFi

Standard Double Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Washington by IHG
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 981 reviews
The price is €62
includes taxes & fees
23 Nov - 24 Nov
Holiday Inn Washington by IHG

About this property

The Reston Hotel Part of AG Collection

Hotel in Washington with a 24-hour front desk
This hotel features self parking, a 24-hour front desk and a garden. WiFi in public areas is free. Other amenities include a picnic area. Change of towels is available on request
The Reston Hotel Part of AG Collection offers 79 accommodations with a hairdryer. Televisions come with cable channels. This Washington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
During your stay at The Reston Hotel Part of AG Collection, you'll be within walking distance of Birtley Golf Club. Features include free WiFi in public areas, plus breakfast (surcharge) and self-parking (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include luggage storage
  • 12 minutes by car from St. James' Park and 14 minutes from Quayside
As a guest of The Reston Hotel Part of AG Collection, you'll find a garden and a picnic area. WiFi is free in public spaces. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Washington hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 10.75 for adults and GBP 5.50 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.75 for adults and from GBP 5.50 for children
  • Self-parking fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Reviews

The Reston Hotel Part of AG Collection Reviews

8.2

Very good

8.2/10

Cleanliness

9.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 18 out of 34 reviews
Rating 8 - Good. 8 out of 34 reviews
Rating 6 - Okay. 3 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Found shower difficult with high sided bath but have since discovered assistance room so trying that next time. Seriously disappointed over having to pay for parking. Might cause me to look elsewhere.
Stayed 2 nights in Nov 2025

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Cracked bath. Rusty taps Staff lovely Old run down room
Stayed 1 night in Nov 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Paddy

Stayed 1 night in Oct 2025

6/10 Okay

Norman

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, staff very good. Our room requires upgrading, no usb connections, no hairdryer, no tooth mugs in bathroom. Bed was comfortable, and location was suitable for us. Would stay again.
Stayed 2 nights in Oct 2025

6/10 Okay

Drew

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
A nice stay with a good breakfast. Didn't park my car in the hotel carpark due to £5 a day charge ( this is new). Easily parked over the road free. Hotel could do with a carpet upgrade (worn and dirty) all in all it was a nice place to stay, good clean rooms and friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Nicky

Stayed 1 night in Oct 2025

10/10 Excellent

Stuart

Stayed 1 night in Sep 2025

4/10 Poor

Stephen

Stayed 1 night in Sep 2025

8/10 Good

Aft

Stayed 2 nights in Oct 2025

2/10 Terrible

Chris

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very dated decor, furnishings. A very thin duvet. The mattresses were terrible. One was bigger than the other, feeling the springs was very uncomfortable while trying to sleep. Staff were lovly.
Stayed 1 night in Oct 2025

8/10 Good

Amanda

Stayed 1 night in Oct 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly easy accessible and clean
Stayed 1 night in Sep 2025

8/10 Good

Dusan

Travelled with partner
Liked: Cleanliness, staff & service
Affordable
Stayed 1 night in Sep 2025

10/10 Excellent

Phillip

Stayed 3 nights in Sep 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Just changed from being a Campanile, so needs updating. Was clean and comfortable for a one night stay. Easy to find and convenient from motorway. Now charges £5 for parking unless booking is made directly with AG group. Nearby Toby carvery is good value for breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, wifi excellent, have to pay for parking now £5.00 for 24hours and a sneeky 20p for admin.
Stayed 1 night in Sep 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good, room was clean, staff are really nice and helpful. Beware of parking charges, not mentioned during the booking process but allegedly just been brought in by the new owners. 24 hrs = £5. don't forget to add this to your booking per day. Probably the only negative news since the new ownership.
Stayed 3 nights in Sep 2025

10/10 Excellent

Barry

Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just what was needed

Room was clean and tidy, no problems
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025