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Reception
Hair dryer, towels, toilet paper
Exterior
Standard Twin Room | Iron/ironing board, free WiFi
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Emerson Rd, Washington, England, NE37 1LE
  • Place, Birtley Golf Club
    ‪19 min walk‬
  • Place, Birtley Leisure Centre
    ‪3 min drive‬
  • Place, Quayside
    ‪18 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪29 min drive‬

Room options

Similar properties

Exterior
Holiday Inn Washington by IHG
Washington
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 1,013 reviews
The price is €59
includes taxes & fees
28 Jun - 29 Jun
Holiday Inn Washington by IHG

About this property

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection

Along with a 24-hour front desk, this hotel has a garden and a picnic area. Free WiFi in public areas and free self parking are also provided. Change of towels is available on request
The Reston Hotel, Newcastle South (Washington), Part of the AG Collection offers 79 accommodations with a hairdryer. Televisions come with cable channels. This Washington hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
During your stay at The Reston Hotel, Newcastle South (Washington), Part of the AG Collection, you'll be within walking distance of Birtley Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Full breakfast served daily for a fee
  • Services include luggage storage
  • 9 minutes by car from Beamish Open Air Museum and 12 minutes from Durham Cathedral
As a guest of The Reston Hotel, Newcastle South (Washington), Part of the AG Collection, you'll find a garden and a picnic area. WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Washington hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11 for adults and GBP 6 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11 for adults and from GBP 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

The Reston Hotel, Newcastle South (Washington), Part of the AG Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 47 out of 84 reviews
Rating 8 - Good. 19 out of 84 reviews
Rating 6 - Okay. 7 out of 84 reviews
Rating 4 - Poor. 6 out of 84 reviews
Rating 2 - Terrible. 5 out of 84 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Christopher

Liked: Cleanliness
Good value hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kazeem

Liked: Cleanliness, staff & service, amenities
The room was clean and staffs were nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking on site free and easy, nice pub just down the road and a Toby Carvery.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

COURTNEY

Liked: Cleanliness, staff & service, amenities
Absolutely great stay! Wasnt expecting it to bed the best as it was really cheap however it was immaculate clean and the staff was so so lovely and will return back there in the future if needing a place to stay
Stayed 1 night in Nov 2025
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and breakfast piping hot and freshly cooked.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ajibade

Liked: Cleanliness, amenities
The room was clean and good service from the staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities
Reception team were great. Plenty of parking and the room was a good size.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Jaynie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time staying and would definitely recommend to anyone from price safety cleanliness. Staff very friendly professional and helpful. Will be visiting again when bk in the area
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Andrew

Liked: Staff & service
Disliked: Amenities
Worth the fee, nothing special but a good nights sleep,
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, rooms are clean and functional. Lots nearby.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Trish

Liked: Cleanliness, amenities, property conditions & facilities
Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly easy accessible and clean
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Staff were very friendly. The area was convenient for my travels.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Norman

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, staff very good. Our room requires upgrading, no usb connections, no hairdryer, no tooth mugs in bathroom. Bed was comfortable, and location was suitable for us. Would stay again.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sara

Liked: Cleanliness
Basic room but clean and good shower. Bed wasn’t over comfortable but slept ok.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Dusan

Liked: Cleanliness, staff & service
Affordable
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Hayley

Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel has gone downhill since it’s changed ownership from the campinille chain. Dirty bathroom and uncomfortable beds. The lady on reception was polite and professional
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, wifi excellent, have to pay for parking now £5.00 for 24hours and a sneeky 20p for admin.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Philip

Liked: Staff & service
Great location, close to A1. Very friendly and professional staff. Property could with a refresh, which we believe is due soon. No hot water. Bed was very comfortable though. Really nice breakfast.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Basic good value.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
Cracked bath. Rusty taps Staff lovely Old run down room
Stayed 1 night in Nov 2025
Verified

8/10 Good

A Paul

Liked: Cleanliness, staff & service
All ok
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Sameena

Disliked: Amenities
just average, extra fees for parking
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities
A nice stay with a good breakfast. Didn't park my car in the hotel carpark due to £5 a day charge ( this is new). Easily parked over the road free. Hotel could do with a carpet upgrade (worn and dirty) all in all it was a nice place to stay, good clean rooms and friendly staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Scott

Very good
Stayed 4 nights in Sep 2025